<p>We are seeking a Collections Specialist with hospital experience to manage patient account collections and ensure timely payment while maintaining compliance with hospital financial policies. This fully remote role is responsible for contacting patients, insurance companies, and internal departments to resolve outstanding balances and support revenue cycle objectives.</p><p>Key Responsibilities</p><ul><li>Contact patients via phone, email, and mail regarding past-due balances.</li><li>Follow up with insurance companies and third-party payers to resolve unpaid claims.</li><li>Review patient accounts for accuracy, applying payments, adjustments, and necessary corrections.</li><li>Set up payment arrangements for patients in accordance with hospital policies.</li><li>Document all interactions and account updates in the hospital financial system.</li><li>Collaborate with hospital departments to resolve account disputes and clarify billing questions.</li><li>Escalate complex issues to management as needed.</li><li>Support month-end reporting and collection metrics tracking.</li></ul><p><br></p>
<p>We are looking for a detail-oriented Conflicts Specialist to support our client on a contract basis. In this role, you will play a key part in ensuring accuracy and efficiency in conflict checking and file management processes. This position offers an opportunity to contribute to a dynamic legal environment while collaborating with the records team.</p><p><br></p><p>Responsibilities:</p><p>• Conduct thorough conflict checks to identify potential issues and ensure compliance with legal and ethical standards.</p><p>• Manage the opening of new cases and files, maintaining accurate and organized records.</p><p>• Collaborate with the records team to ensure seamless documentation and data management.</p><p>• Utilize case management software to track and update case-related information.</p><p>• Communicate effectively with team members and other stakeholders regarding conflict check results.</p><p>• Follow established protocols for handling sensitive and confidential information.</p><p>• Ensure timely completion of assigned tasks to meet organizational deadlines.</p>