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8 results for Senior Support Specialist in Beverly Hills, CA

Senior Systems Engineer

Santa Monica, CA
onsite
Permanent / Full Time
120000 - 130000 USD / Yearly
Senior Systems Engineer Company OverviewA leading organization in the media, entertainment, and creative services industry is seeking a Senior Systems Engineer to join its Information Technology team in Los Angeles, CA. This company supports a dynamic, fast-paced environment and is investing heavily in infrastructure modernization, cybersecurity, endpoint management, and cloud technologies. This is an opportunity to work across a broad range of enterprise systems while helping shape long-term technology strategy and operational excellence. Role SummaryThe Senior Systems Engineer will serve as a key technical resource responsible for enterprise infrastructure, cybersecurity, endpoint management, and cloud operations. This role combines hands-on administration with strategic initiatives focused on infrastructure modernization, security enhancement, operational resiliency, and cloud transformation. The ideal candidate is a well-rounded systems engineer who enjoys solving complex technical challenges while driving continuous improvement across the IT environment. Key Responsibilities<ul><li>Administer and maintain enterprise server, virtualization, and infrastructure environments.</li><li>Support Windows and Linux server platforms, ensuring stability, performance, and security.</li><li>Manage backup, recovery, and disaster recovery solutions to support business continuity.</li><li>Oversee enterprise storage platforms and infrastructure lifecycle management initiatives.</li><li>Lead and support cybersecurity initiatives, vulnerability remediation efforts, and incident response activities.</li><li>Administer identity, access management, endpoint compliance, and device management platforms.</li><li>Support cloud infrastructure and participate in modernization efforts across public and hybrid cloud environments.</li><li>Implement automation, operational efficiencies, and infrastructure best practices.</li><li>Maintain integrations between enterprise applications, collaboration platforms, and business systems.</li><li>Develop and maintain technical documentation, procedures, and operational standards.</li></ul>Additional Details<ul><li>Hybrid work environment</li><li>Full-time, exempt position</li><li>Opportunity to contribute to major infrastructure modernization and security initiatives</li><li>Collaborative environment with strong executive support for technology investments</li><li>Long-term career growth potential within a technology-driven organization</li></ul>
2026-08-12T00:00:00Z

Senior Data Engineer

Glendale, CA
onsite
Temporary / Contract
78 - 83 USD / Hourly
Senior Data Engineer (Contract)Location: Glendale, CA | HybridEmployment Type: Long Term ContractPay: Available on W2 BasisPosition OverviewWe are seeking a Senior Data Engineer to support enterprise data engineering and platform modernization initiatives. This role will focus on designing, building, and optimizing scalable data solutions while partnering with cross-functional teams to enhance cloud-based data platforms and data-driven decision-making.The ideal candidate will bring strong expertise in Databricks, Python, Apache Spark, and Terraform, along with experience designing and operating enterprise-scale data pipelines and platforms. This position offers the opportunity to work on complex data engineering challenges involving modern cloud technologies, streaming and batch processing, automation, governance, and platform architecture.Key Responsibilities<ul><li>Design, develop, test, deploy, and maintain scalable batch and streaming data pipelines.</li><li>Build and optimize data solutions using Databricks, Apache Spark, Python, SQL, and related technologies.</li><li>Collaborate with stakeholders to gather requirements and translate business needs into scalable technical solutions.</li><li>Support and maintain data platform governance, including access controls, data lineage, cataloging, and data discovery capabilities.</li><li>Diagnose platform and pipeline issues, identify root causes, and recommend effective solutions.</li><li>Contribute to solution architecture across cloud, data, and orchestration platforms.</li><li>Develop and maintain containerized services and utilities using Docker and Kubernetes.</li><li>Implement infrastructure automation and deployment standards using Infrastructure as Code practices.</li><li>Monitor platform health, resource utilization, system performance, and operational efficiency.</li><li>Build and enhance CI/CD processes and DevOps workflows.</li><li>Implement data quality, monitoring, logging, and reliability standards across pipelines and platforms.</li><li>Partner with engineers, architects, product teams, and business stakeholders in an Agile environment.</li><li>Maintain technical documentation, standards, and platform configurations</li></ul>
2026-08-24T00:00:00Z

Senior ServiceNow Developer

San Gabriel, CA
onsite
Permanent / Full Time
108000 - 150000 USD / Yearly
Senior ServiceNow Developer Company OverviewA leading multi-location organization in the retail and consumer services industry is seeking a Senior ServiceNow Developer to support enterprise technology transformation initiatives. Based in the San Gabriel Valley, California, the company operates a large, complex technology environment and is committed to leveraging innovation, automation, and service management best practices to improve business operations. This is an opportunity to join a highly collaborative team focused on delivering impactful enterprise solutions across a growing organization. Role SummaryThe Senior ServiceNow Developer will serve as a key technical leader responsible for designing, developing, integrating, and optimizing ServiceNow solutions across the enterprise. This role will partner closely with business stakeholders, infrastructure teams, and external partners to deliver scalable solutions across ITSM, CMDB, Asset Management, ITOM, Virtual Agent, and related platforms. The ideal candidate combines strong ServiceNow development expertise with a consultative mindset, excellent communication skills, and a passion for continuous improvement. Key Responsibilities<ul><li>Design, develop, and enhance ServiceNow solutions across ITSM, ITOM, CMDB, Asset Management, Virtual Agent, Incident, Problem, Change, and Service Catalog modules.</li><li>Build and maintain integrations between ServiceNow and enterprise applications, identity platforms, monitoring tools, HR systems, and other third-party technologies.</li><li>Configure workflows, forms, business rules, scripts, APIs, and automations to improve operational efficiency.</li><li>Support CMDB strategy, service mapping, asset relationships, and configuration management initiatives.</li><li>Partner with business stakeholders to gather requirements, analyze processes, and deliver scalable technical solutions.</li><li>Implement and support ITIL-aligned service management processes and platform enhancements.</li><li>Develop automation solutions that streamline communication, service delivery, and operational workflows.</li><li>Collaborate with internal developers and external partners to deliver enterprise-scale projects and platform improvements.</li><li>Maintain technical documentation, knowledge articles, and platform standards.</li><li>Provide platform training, support, and guidance to business and technical stakeholders.</li><li>Evaluate emerging ServiceNow capabilities and recommend enhancements that align with organizational goals.</li><li>Contribute to platform governance, roadmap planning, and continuous improvement efforts.</li></ul>Additional Details<ul><li>Work model: 4 days onsite</li><li>High-impact role supporting numerous strategic ServiceNow initiatives and enhancement projects</li><li>Opportunity to serve as a key internal subject matter expert while influencing platform direction and service management strategy</li></ul>
2026-09-02T00:00:00Z

Help Desk/Desktop Support Analyst

Wilmington, CA
onsite
Temporary to Hire
27.7115 - 32.087 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical support for both IT and operational technology environments in Wilmington, California. This contract position is ideal for someone who enjoys solving end-user issues onsite, maintaining reliable workstation performance, and supporting day-to-day business operations in a logistics setting. The role will work across common enterprise tools and endpoint technologies while delivering responsive service and practical solutions. Responsibilities: • Deliver onsite desktop and help desk support for employees, resolving hardware, software, and access-related issues in a timely manner. • Troubleshoot Windows-based devices and user environments to restore productivity and maintain stable day-to-day operations. • Support both IT and operational technology equipment, helping ensure systems used across the facility remain functional and dependable. • Manage and update service requests through the ticketing system, documenting issues clearly and tracking progress through resolution. • Configure, deploy, and maintain Dell computers and related peripherals for new and existing users. • Administer user accounts, permissions, and basic access support within Active Directory and associated endpoint management tools. • Provide support for Google Workspace applications and assist users with common collaboration, email, and productivity issues. • Use Intune and other management platforms to assist with device setup, policy application, and endpoint support activities.
2026-08-19T00:00:00Z

Help Desk/Desktop Support Analyst

Los Angeles, CA
remote
Permanent / Full Time
70000 - 75000 USD / Yearly
Job TitleIT Support Specialist I / Help Desk/Desktop Support Analyst Company OverviewA leading global professional services organization within the legal industry is seeking a motivated IT Support Specialist to join its growing technology team. Headquartered in Los Angeles, California, the organization is known for delivering high-impact work in complex, fast-paced environments. Its IT division plays a pivotal role in enabling operational excellence and supporting professionals across multiple offices worldwide. Role SummaryThe IT Support Specialist I serves as the frontline point of contact for all technology-related issues, providing timely and effective support to end users in Los Angeles, California and across a distributed environment. This role is critical to maintaining day-to-day operations by resolving technical issues, delivering exceptional customer service, and ensuring seamless access to core business applications and systems. Key Responsibilities<ul><li>Provide first-level technical support via phone, email, and in-person interactions for hardware, software, and connectivity issues</li><li>Troubleshoot and resolve issues related to desktops, laptops, printers, mobile devices, and enterprise applications</li><li>Manage and prioritize support tickets, ensuring timely resolution and accurate documentation</li><li>Escalate complex issues to appropriate teams while maintaining ownership and communication with end users</li><li>Support Microsoft Office applications and Windows operating systems, including performance and connectivity troubleshooting</li><li>Assist with software deployments, system updates, and testing efforts as needed</li><li>Contribute to knowledge base documentation and process improvements</li><li>Maintain a high level of customer service and professionalism in all interactions</li><li>Collaborate with cross-functional IT teams to support ongoing projects and initiatives</li></ul>Compensation & Benefits<ul><li>$75,000, overtime eligible</li><li>Comprehensive benefits package including medical, dental, and vision coverage</li><li>Retirement plan with employer contributions and profit-sharing opportunities</li><li>Paid time off including vacation, sick leave, and personal days</li></ul>Additional Details<ul><li>Hybrid/remote work model after onboarding, with initial onsite training period</li><li>Occasional onsite presence required for key projects and periodic team collaboration weeks</li><li>Opportunities for internal growth and career advancement within the IT organization</li></ul>
2026-09-03T00:00:00Z

Help Desk/Desktop Support Analyst

Los Angeles, CA
onsite
Temporary / Contract
30.4 - 35.2 USD / Hourly
We are looking for an experienced Help Desk/Desktop Support Analyst to provide reliable technical support for end users in a government environment in California. This Long-term Contract position is ideal for a hands-on, detail-oriented individual who can resolve desktop, software, and account-related issues while delivering responsive service. The role supports day-to-day IT operations through troubleshooting, device setup, and user assistance across Microsoft-based systems. Responsibilities: • Provide front-line technical assistance for hardware, software, and desktop issues, ensuring timely resolution for end users. • Diagnose and resolve problems involving Windows operating systems, user accounts, peripheral devices, and standard business applications. • Manage and update service desk tickets, document issue details, and communicate progress clearly with users and internal stakeholders. • Support account administration tasks within Active Directory, including access updates, password assistance, and basic user maintenance. • Install, configure, and maintain desktop computers, laptops, printers, and related equipment for staff across the organization. • Perform basic network and cabling support to address connectivity issues and workstation setup needs. • Assist with troubleshooting and support activities related to Munis and other department applications as needed. • Coordinate device deployments, workstation moves, and technical upgrades while minimizing disruption to daily operations.
2026-08-26T00:00:00Z

Help Desk/Desktop Support Analyst

Santa Monica, CA
onsite
Temporary / Contract
29.45 - 34.1 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical assistance for end users in Santa Monica, California. This Contract position focuses on resolving desktop and system issues, supporting Microsoft Windows environments, and ensuring timely responses to service requests. The ideal candidate brings strong troubleshooting ability, a customer-focused mindset, and practical experience supporting user accounts and workstation performance. Responsibilities: • Provide front-line technical support for hardware, software, and desktop-related issues affecting end users. • Investigate and resolve service desk requests efficiently while keeping users informed on progress and next steps. • Support Microsoft Windows 10 environments, including workstation setup, configuration, and issue resolution. • Manage user account access and directory-related tasks within Active Directory. • Diagnose common system and application problems and apply effective solutions to minimize downtime. • Document incidents, resolutions, and recurring issues to support service continuity and knowledge sharing. • Escalate more complex technical problems when needed and coordinate with other support teams for resolution.
2026-08-31T00:00:00Z

Help Desk/Desktop Support Analyst

Santa Monica, CA
onsite
Temporary / Contract
33.25 - 38.5 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical support in a fast-paced academic setting in Santa Monica, California. This is a Contract position requiring on-site assistance for faculty, staff, and students, with a strong emphasis on maintaining reliable day-to-day technology operations. The role focuses on resolving desktop and classroom technology issues, supporting both Mac and Windows environments, and helping ensure equipment and audio/visual systems are ready for instruction and events. Responsibilities: • Deliver on-site technical assistance to faculty, staff, and students by diagnosing and resolving hardware, software, and connectivity issues across campus. • Manage daily service requests through a ticketing platform such as Freshdesk, maintaining timely follow-up and clear resolution notes. • Configure, deploy, and support desktop and laptop systems, with primary attention to Mac devices and additional support for Windows workstations. • Set up, maintain, and troubleshoot classroom and office technology including printers, projectors, and other shared equipment. • Administer Apple device management tools and assist with device provisioning, updates, and policy enforcement. • Prepare and support Google Workspace-related technology and other institutional platforms used for day-to-day operations. • Perform hands-on technical tasks such as equipment moves, workstation installations, basic cabling, and general campus IT support. • Provide audio/visual support for campus events and assist with technology installations tied to new facility and learning space projects.
2026-09-01T00:00:00Z