PC TechnicianWe are offering a short term contract employment opportunity for a PC Technician in the IT Services industry, based in West Hills, California. As a PC Technician, you will work closely with our tech team, providing client support and setup assistance. <br><br>Responsibilities:<br><br>• Provide technical assistance at client sites alongside our existing tech team<br><br>• Assist in setting up and configuring Microsoft Windows and Microsoft Windows 10 systems at customer locations<br><br>• Respond promptly and effectively to customer inquiries and issues<br><br>• Ensure accurate documentation and monitoring of customer accounts<br><br>• Participate in orientation and training sessions at the start of the contract<br><br>• Adhere to scheduled timings and reporting instructions as provided by the team<br><br>• Contribute to team efforts by accomplishing related tasks as needed.PC TechnicianWe are offering a long term contract employment opportunity for a PC Technician in the Information Technology industry, located in Beverly Hills, California. The individual will primarily be engaged in confirming end-points post network VLAN cutovers and auxiliary tasks during downtime.<br><br>Responsibilities:<br>• Confirm and validate end-points such as IP phones, computers, printers, Chromeboxes, etc. following network VLAN cutovers<br>• During periods of downtime, assist with tasks like equipment inventory and relocation<br>• Engage in the imaging process as required<br>• Display proficiency in using PC Hardware, PC Desktop - Workstation, PC Skills, Routers, Microsoft SharePoint Portal Server, and Data General<br>• Maintain an accurate inventory of equipment and ensure their effective utilization<br>• Provide assistance in maintaining and updating Macintosh systems as necessary<br>• Be involved in the management and resolution of issues related to Microsoft SharePoint Portal Server.IT Support Technician<p>*Email valerie.montoya@rht(.com) for consideration* </p><p><br></p><p>Robert Half Technology is currently seeking IT Support Technician to join our client's team in Culver City, CA. The IT Support Technician will be the first point of contact for IT related questions for software, hardware, applications and desk side support! In addition, IT Support Technician will be responsible for the installation, configuration and maintenance of computer hardware and peripherals while providing administrative duties for on-boarding employees.</p><p> </p><p>***This position is onsite, NOT REMOTE, local candidates only will be considered*or</p>Help Desk Analyst<p>We are offering a temporary to permanent employment opportunity for a Help Desk Analyst. Operating within the Healthcare industry, you will be working remotely, focusing on managing and supporting data systems and customized Salesforce applications. Your role will be instrumental in ensuring data integrity and operational functionality while providing technical and administrative support across the team.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Handle system requests and address data inaccuracies to maintain operational functionality.</p><p>• Collaborate with internal teams, including IT, product management, and field operations, to align with organizational goals.</p><p>• Process and manage monthly files received from health plans and social agencies, ensuring accurate and timely uploads into the Salesforce system.</p><p>• Address individual data requests, such as adding individuals to programs based on health plan referrals or social agency communications.</p><p>• Perform data corrections as needed, ensuring alignment with health plan records to facilitate accurate payment processing.</p><p>• Process time-sensitive disenrollment requests, reversals, and data adjustments with accuracy and urgency.</p><p>• Maintain proper documentation and handle audit-related data issues.</p><p>• Guide non-technical field staff through workflows and resolve system-related queries.</p><p>• Participate in onboarding and mandatory HIPAA training.</p><p>• Acquire expertise in customized Salesforce applications, electronic health records (EHRs), and Microsoft-based products.</p>IT Support Specialist II<p>***Role is 100% Onsite, no remote candidates will be considered***</p><p><br></p><p>*Email valerie.montoya@rht(.com) for consideration* </p><p><br></p><p>Robert Half is currently seeking an IT Support Specialist II for a client located in Burbank, CA. IT Support Specialist II will be responsible for providing white-Glove support for Executive interaction support of supporting users on a tier II level working with Active Directory, 365, Asset Management, SCCM along with assisting in a Windows 10 - 11 migration.</p>IT Support Specialist<p>***Role is 100% Onsite, no remote candidates will be considered***</p><p><br></p><p>*Email valerie.montoya@rht(.com) for consideration* </p><p><br></p><p>Robert Half is assisting a client is search of an <strong>IT Support Specialist</strong> resource for a client located in Century City. We are seeking a highly motivated and driven <strong>IT Support Specialist</strong> will be responsible for supporting, imaging (packaging), and troubleshooting O365, MAC equipment along with Windows equipment and more. </p>Desktop Support AnalystWe are offering a long term contract employment opportunity for a Desktop Support Analyst in the Financial Services industry. Situated in Los Angeles, California, our workplace is in need of a proficient individual who can handle a variety of tech-related responsibilities.<br><br>Responsibilities:<br>• Deliver support for Android Development and Apple Devices.<br>• Manage and troubleshoot issues related to Cisco Technologies and Citrix Technologies.<br>• Handle Computer Hardware and Dell Technologies proficiently.<br>• Administer Active Directory operations and updates.<br>• Implement and manage Backup Technologies effectively.<br>• Oversee Configuration Management processes to ensure system stability.Help Desk Analyst IWe are seeking a Help Desk Analyst I to join our team in the legal industry located in Los Angeles, California. In this role, you will be tasked with providing technical support to our team, troubleshooting software applications, and delivering excellent customer service. <br><br>Responsibilities:<br>• Provide first-level technical support in a help desk environment<br>• Address and resolve a significant volume of incidents daily<br>• Troubleshoot issues with Microsoft Office Suite 2013/2016/2019/365<br>• Handle software application troubleshooting, training will be provided for legal-specific applications<br>• Expertly support Windows in terms of performance and connectivity issues<br>• Deliver high-quality customer service consistently<br>• Resolve printer problems and service desk tickets<br>• Manage audio-video support as requiredDesktop Support AnalystWe are seeking a Desktop Support Analyst to join our team in the Real Estate & Property industry, located in Los Angeles, California. As a Desktop Support Analyst, you will be tasked with providing high-level IT support, managing IT documentation, and maintaining essential asset management processes. This opportunity offers a long term contract employment.<br><br>Responsibilities:<br><br>• Provide comprehensive IT support, ensuring a high level of professionalism and attention to detail<br>• Use your proficiency in key Microsoft tools such as Intune, SharePoint, Office 365, and OneDrive<br>• Lead IT documentation efforts, contributing to the thoroughness and efficiency of our processes<br>• Maintain effective written and verbal communication skills for describing processes, resolving tickets, and assisting users<br>• Exhibit traits like patience, empathy, and adaptability when navigating communication gaps with non-technical end-users<br>• Demonstrate a solid understanding of IT support and asset management concepts<br>• Utilize your knowledge in Android Development, Cisco Technologies, Citrix Technologies, and Computer Hardware <br>• Apply your skills in Dell Technologies, Active Directory, Apple Devices, Backup Technologies, and Configuration ManagementDesktop Support Analyst<p>We are seeking a Desktop Support Professional for one of our legal clients in DTLA.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Support attorneys and staff in optimizing firm technology through training and coaching.</li><li>Maintain expertise in firm applications (Microsoft Office, iManage DMS, etc.) and technologies (workstations, remote access, mobile devices, printers, phones).</li><li>Utilize the service management system to track and resolve technical issues, identify trends, and recommend training or system enhancements.</li><li>Communicate with IT teams to ensure local office needs are addressed.</li><li>Assist in managing and securing information, including email, document handling, file transfers, and remote access.</li><li>Participate in quality assurance testing and gather user feedback.</li></ul><p>For immediate consideration, direct message Reid Gormly on LinkedIN and Apply now</p>Application Support Lead<p>We are offering a long-term, Muti-Year consulting opportunity with one our industry leading clients. The role involves a blend of technical and operational responsibilities, including troubleshooting technical issues, innovating solutions, and ensuring the optimal performance of our services.</p><p><br></p><p><strong>Work Type:</strong> Hybrid (Onsite 3x per week)</p><p><strong>Job Summary:</strong></p><p>We are seeking a dedicated Operations Lead for application support to join our team. This is a hybrid role requiring a combination of onsite and remote work. The Operations Lead will be responsible for overseeing production operations, ensuring customer satisfaction, and providing technical and operational support to meet business objectives. If you possess strong problem-solving skills, leadership ability, and a technical mindset, this role is an excellent fit for you.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Act as a technical resource for service partners, ensuring business goals and customer satisfaction are achieved.</li><li>Understand and manage production operations to minimize ticket inflow from internal teams.</li><li>Handle escalations and provide technical assistance while teaching operational/support concepts to team members.</li><li>Prioritize daily support requests and team needs effectively.</li><li>Propose technical and operational solutions to improve processes and meet team objectives.</li><li>Collaborate with project and production support teams to troubleshoot and solve system issues.</li><li>Implement operational optimizations and align with enterprise standards to ensure balanced expectations.</li><li>Ensure customer issues are resolved within defined Service Level Agreements (SLAs).</li><li>Take the lead on critical technical issues (SEV1/SEV2), coordinating cross-functional teams to identify and resolve root causes.</li><li>Foster partnerships with service providers to achieve team goals and maintain deliverables.</li></ul>Service Desk Analyst<p>***Only local candidates will be considered, no remote candidates****</p><p><br></p><p>*Email valerie.montoya@rht(.com) for consideration* </p><p><br></p><p>Robert Half is currently seeking a Service Desk Analyst for a client located in Irvine, CA! Service Desk Analyst will be responsible for providing phone support and coverage for inbound support calls to the Service Desk. Service Desk Analyst will provide support for remote users along with support for desktops, notebooks, and mobile devices.</p>IT Support Analyst/Service Desk Specialist<p>*Email valerie.montoya@rht(.com) for consideration* </p><p><br></p><p>Robert Half is currently seeking an <strong>IT Support Analyst/Service Desk Specialist</strong> located in<strong> Cypress, CA. IT Support Analyst/Service Desk Specialist</strong> will provide technical assistance and support of computers, laptops, printers, departmental applications, and local area networks through remote and onsite services. You will research, plan, install, configure, troubleshoot, maintain, and upgrade desktop software and hardware, and operating systems. </p>Analyst III, Technical SupportWe are offering a long term contract employment opportunity for an Analyst III, Technical Support in Sun Valley, California. As an Analyst III, Technical Support, you will be involved in higher level support for field-based analysts, developing and analyzing new technology deployments, and administering and analyzing information systems operations. You will also build and manage relationships with business stakeholders in IT and Administrative Services.<br><br>Responsibilities:<br><br>• Provide complex solutions and implement projects at an advanced technical level regarding systems operations.<br>• Act as a liaison with clients, vendors, and technical IT groups, fostering ongoing relationships.<br>• Coordinate solutions as needed and report on process and system performance.<br>• Assist in restoring IT services at locations impacted by unforeseen circumstances.<br>• Conduct training for end users, external vendors, and less experienced staff.<br>• Facilitate software update distributions and major deployments at satellite locations.<br>• Provide technical support for field-based analysts when necessary.<br>• Create documentation for self-help support to assist other IT personnel.<br>• Analyze and evaluate information systems operations and provide recommendations to improve utilization.<br>• Identify potential areas for cost savings and performance improvements through consolidation of similar applications on a single platform.IT Manager<p><strong>***For immediate consideration, please message Ali Ferber (Scott) on Linkedin with your updated resume***</strong></p><p><br></p><p><strong>Functional Role: Legal IT Trainer</strong></p><p><strong>Location: West LA, CA </strong></p><p><strong>Salary: $90k </strong></p><p><br></p><p><br></p><p>We are seeking a skilled <strong>Technology Trainer</strong> with experience in legal industry applications to join our team. The ideal candidate will have a strong background in developing and delivering technical training programs for attorneys and staff.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Design and conduct training sessions on legal and business applications.</li><li>Develop instructional materials, including video tutorials and user guides.</li><li>Provide ongoing support and guidance on technology best practices.</li></ul><p><br></p>Dynamics 365 CRM Support SpecialistWe are actively searching for a Dynamics 365 CRM Support Specialist to join our team in Fountain Valley, California. In this role, you will be a crucial part of our operations, providing support to our users, implementing applications, and contributing to development. Your work will encompass a variety of tasks, including the creation of workflows and reports, as well as user training and support.<br><br>Responsibilities:<br>• Assist users in utilizing Microsoft Dynamics CRM Field Service, particularly in the areas of Cases, Work Orders, and Schedule Board functionality.<br>• Develop and implement Power Apps to enhance user experience and productivity.<br>• Contribute to the implementation process, ensuring smooth and efficient application rollouts.<br>• Leverage your knowledge of Business Central and Project Operations to support daily operations.<br>• Utilize advanced Excel skills to manage and analyze data effectively.<br>• Employ Configuration Management techniques to maintain system stability and efficiency.<br>• Provide high-level customer service, resolving inquiries and issues promptly.<br>• Train and support users, fostering a comfortable and productive environment for application use.<br>• Utilize Reporting Tools such as Power BI to create comprehensive and understandable reports.<br>• Apply Accounting Principles and General Accounting knowledge in managing financial aspects of the system.<br>• Create workflows that streamline processes and enhance user experience.<br>• Manage Work Orders and Service Desk Tickets, ensuring all tasks are tracked and completed in a timely manner.<br>• Provide End User Training and End-User Support, aiding in the smooth operation of the system.