23 results for It Support Technician in Bethlehem Pa
IT Field Support TechnicianWe are offering a contract to permanent employment opportunity for an IT Field Support Technician in Woodbridge, New Jersey. As an IT Field Support Technician, you will provide technical assistance at multiple locations, manage hardware and software issues, and ensure the efficient operation of IT systems. <br><br>Responsibilities:<br>• Assist in troubleshooting and resolving issues related to hardware, software, and network systems at various locations.<br>• Oversee regular system maintenance, as well as the installation and updating of software.<br>• Handle problems related to desktops, laptops, and mobile devices, diagnosing and resolving hardware and software issues.<br>• Assist with the setup, configuration, and troubleshooting of networks.<br>• Ensure the correct installation and configuration of printers, scanners, and other peripherals.<br>• Keep accurate documentation of all service requests, their resolutions, and inventory management.<br>• Address all customer requests professionally and promptly.<br>• Work in collaboration with other IT team members to resolve complex issues when needed.Desktop Support Analyst<p>Robert Half's Desktop Support Technician role is for someone with a flair for clearly breaking down and explaining convoluted technical information in a way that is easily understood by non-technical users. You will have the opportunity to work with a company in the Healthcare/NHS industry in this role. You will thrive in this position if you consider yourself to be a self-starter with strong problem-solving skills and a passion for working in an innovative environment. Located in the Bethlehem, Pennsylvania, area, this Desktop Support Analyst role is long-term contract / temporary in nature.</p><p><br></p><p><strong><u>100% ONSITE IN BETHLEHEM, PA</u></strong></p><p><strong><u>MUST BE COVID VACCINATED</u></strong></p><p><br></p><p><strong><u>Your responsibilities:</u></strong></p><p>- Organize hardware repairs with the appropriate vendors</p><p>- Preserve, inspect, and mend computer systems, hardware, printers, and computer peripherals</p><p>- Meet regularly and effectively with ticket submitters</p><p>- Create records of daily data communication transactions, issues and remedial actions taken or installation activities</p><p>- Offer your support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems</p><p>- Supply computer desktop support in accordance with established policies and procedures</p><p>- Settle computer problems, and offer suggestions on appropriate action/solutions</p>Help Desk AnalystWe are searching for a proficient Help Desk Analyst to join our team in JENKINTOWN, Pennsylvania. As part of our team, you will be tasked with providing comprehensive tech support, primarily onsite, to end-users, handling workstation setups, and managing our Google Workspace. This role offers a short term contract employment opportunity.<br><br>Responsibilities: <br>• Offer hands-on tech support, addressing issues related to printers, touchscreens, peripherals, and more.<br>• Administer and manage our Google Workspace, ensuring smooth operation and resolving any issues.<br>• Handle workstation setups, ensuring all necessary hardware and software are installed and functioning correctly.<br>• Utilize the Spiceworks ticketing system to manage and resolve tech support requests.<br>• Provide support for Windows OS-based systems, which make up 90% of our systems, as well as a small number of Mac/Apple devices.<br>• Display innovative problem-solving skills, including the ability to research solutions online when necessary.<br>• Contribute to classroom support, ensuring all tech requirements for academic activities are met.<br>• Maintain familiarity with Chrome for optimal support and troubleshooting.<br>• Provide support for Ubiquity hardware and network management.<br>• Maintain some level of familiarity with virtual servers for optimal support and troubleshooting.PC Technician<p>We are offering an exceptional opportunity for a PC Technician in FOLCROFT, Pennsylvania. As part of our team, you will provide technical and ticket support, both remotely and via deskside, for two nearby locations. Your role will be primarily focused on break/fix tasks with laptops and desktops, utilizing your knowledge of the Google Cloud Platform and Microsoft Windows. This role offers a long-term contract employment opportunity.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Provide exceptional customer service and communication</p><p>• Execute technical and ticket support, both remotely and on-site</p><p>• Manage break/fix tasks primarily for laptops and desktops</p><p>• Utilize Google Cloud Platform (GCP) for various tasks and functions</p><p>• Provide support for Microsoft Windows and the Microsoft suite</p><p>• Handle the deployment and installation of hardware and software, particularly Dell and Lenovo hardware</p><p>• Possess imaging experience, preferably with clonezilla and kangaroo for imaging</p><p>• Ensure the smooth operation of network printers.</p>Help Desk Analyst<p>**Part time - 3 days a week**</p><p>We are providing a long term contract employment opportunity for a Help Desk Analyst in Haverford, Pennsylvania. The primary function of this role will be to offer technical support within our industry. The workplace will be a dynamic environment where you will handle various tech support issues.</p><p><br></p><p>Responsibilities:</p><p>• Efficiently manage and resolve tech support tickets</p><p>• Actively involved in the onboarding and offboarding process</p><p>• Maintain a comprehensive understanding of Active Directory, Jira Service Management, and Microsoft products to better serve our customers</p><p>• Utilize JIRA for service management, enhancing the overall efficiency of our processes</p><p>• Ensure all customer inquiries are handled promptly and professionally</p><p>• Keep up-to-date and accurate records of all customer interactions</p><p>• Regularly monitor customer accounts and take the necessary action when needed.</p>Deskside Technician<p>We are offering an employment opportunity for a Deskside Technician in King of Prussia, PA. The successful candidate will be expected to provide first-line technical support to our customers, maintain and update our tracking tool, and communicate effectively with supervisors, peer groups, and customers.</p><p><br></p><p><strong>This role will require a public trust security clearance!</strong></p><p><br></p><p>Responsibilities:</p><p>• Provide first-line technical support to customers, addressing questions about account administration, software distribution, and documentation.</p><p>• Maintain and update the tracking tool to ensure accurate record-keeping.</p><p>• Report recurring problems to management in a timely manner.</p><p>• Handle a wide range of tasks, applying job skills and company policies to complete assignments.</p><p>• Analyze situations or data following standard practices and procedures to resolve problems and make routine recommendations.</p><p>• Communicate effectively with supervisors, peer groups, and customers, presenting factual information as required.</p><p>• Handle unusual and seldom-occurring job events with minimal assistance from others.</p><p>• Leverage advanced skills in SQL and DDA or client-server environment to access and manipulate computer data.</p><p>• Ensure contributions are limited to assignment-related activities, making decisions to avoid delays in schedules.</p><p>• Act as a liaison, interacting daily with different stakeholders.</p>Audio Visual TechnicianUnder the supervision of the Director of Technology Support Services, the Audio-Visual Technologist operates audiovisual and sound reproducing equipment, providing support to educational and public service programs offered by the Company<br><br>Conducts basic repair, and operation of audiovisual equipment and systems; for interfacing personal computer systems with video projection equipment; and for assisting faculty, staff, and students with computer-based classroom demonstrations. Will also schedule, deliver, set-up, operate and provide support for a variety of complex audio visual equipment including projectors, digital recorders, digital cameras, wired and wireless microphones.<br><br>Among the key duties of this position are the following:<br>• Coordinates the use of audiovisual equipment in the classrooms.<br>• Assists with the setup and operation of PC’s or Mac’s with video projection and recording equipment.<br>• Trouble-shoots PC hardware/software related issues.<br>• Ensures audiovisual equipment is in proper working condition. This includes routine cleaning, inspection and replacement of parts in projectors, microphones, pointers, digital recorders and cameras.<br>• Trouble-shoots problems with malfunctioning equipment, determines nature of problem and perform repairs. As necessary, arranges for and expedites repairs by approved vendors when such repairs cannot be performed on-site.Desktop Support Analyst<p>We are offering a contract for a Desktop Support Analyst position based in MALVERN, Pennsylvania. In this role, you will be expected to provide comprehensive technical support, handle user queries, and manage customer applications. This position will require a strong understanding of Apple devices, iOS, and JAMF Casper Suite, along with an ability to quickly generate reports and maintain procedure manuals. For consideration, please apply directly or reach out to Abigail Fox! **this role is an onsite position and requires local residence to King of Prussia, PA** </p><p><br></p><p>Responsibilities:</p><p>• Accurately process and manage customer applications.</p><p>• Maintain and update customer records with precision.</p><p>• Handle customer inquiries and resolve any technical issues.</p><p>• Monitor customer accounts and take necessary actions as required.</p><p>• Write reports and business correspondence in a timely manner.</p><p>• Provide guidance to users by developing and updating procedure manuals.</p><p>• Demonstrate a strong understanding and familiarity with JAMF Casper Suite.</p><p>• Leverage iOS experience to support and troubleshoot Apple devices.</p><p>• Utilize foundational knowledge in Mac OS in daily operations.</p><p>• Showcase strong work ethic in desktop support and related experiences.</p>Help Desk AnalystWe are in search of a Help Desk Analyst to join our team, located in Philadelphia, Pennsylvania. In the technology industry, this role will involve providing technical support and assistance to our clients. This is a long-term contract employment opportunity that offers a dynamic and collaborative work environment. <br><br>Responsibilities:<br>• Provide assistance and support for incoming queries and issues related to computer systems, software, and hardware.<br>• Proficient in Android Development and able to assist in troubleshooting Android devices.<br>• Utilize Cisco and Citrix Technologies to resolve technical issues.<br>• Manage and monitor customer accounts, ensuring optimal performance and user satisfaction.<br>• Maintain an in-depth understanding of Apple devices and Mac computers to provide comprehensive support.<br>• Use Microsoft and Active Directory in managing user accounts and providing network access.<br>• Handle computer hardware issues, including troubleshooting and repairing.<br>• Oversee Configuration Management to ensure system security and efficiency.<br>• Manage deployments, including software installation and updates.Help Desk AnalystWe are offering an exciting opportunity for a Help Desk Analyst in Hamilton Township, New Jersey. As part of our team, you will be providing general IT support focused on troubleshooting, Active Directory tasks, and managing virtual environments. You will also be responsible for user support and training, documentation, and process improvements to keep our systems running efficiently.<br><br>Responsibilities:<br><br>• Diagnosing and resolving hardware, software, and network issues to provide break/fix support<br>• Performing basic Active Directory tasks including password resets and permission updates<br>• Assisting with basic VM troubleshooting and resetting virtual machines<br>• Providing hands-on support to resolve technical problems efficiently<br>• Supporting and training users on IT-related issues and best practices<br>• Maintaining records of system configurations, troubleshooting steps, and IT procedures<br>• Utilizing Android Development, Cisco Technologies, Citrix Technologies, Microsoft, and Apple Devices skills to enhance IT support<br>• Managing computer hardware and configuration management<br>• Deploying and maintaining Mac Computers and other devices.Help Desk AnalystWe are offering a permanent employment opportunity for a Help Desk Analyst in Philadelphia, Pennsylvania. As a Help Desk Analyst, you will be responsible for handling daily help desk calls and emails, maintaining and servicing equipment, and providing support for various software and hardware requests. <br><br>Responsibilities:<br>• Effectively manage and respond to help desk calls and emails on a daily basis<br>• Generate tickets based on customer inquiries and assign to appropriate team members as necessary<br>• Regularly visit different sites to assist end users and manage equipment<br>• Ensure optimal operation of equipment through regular building and servicing<br>• Provide comprehensive support for desktop and end users, addressing their tickets<br>• Troubleshoot both software and hardware requests to maintain seamless operation<br>• Support Office 365 related queries and issues<br>• Utilize Peoplesoft ticketing system for efficient management of customer requests<br>• Work on Windows-based operating systems to resolve customer issues<br>• Handle occasional configuration tasks for Cisco based phone systems<br>• Prioritize end user support, dedicating a significant portion of your role to this aspect while also contributing to network projects<br>• Ability to handle physical aspects of the role, including lifting equipment up to 50 lbs<br>• Continuously learn new things and adapt to evolving technology needs, while maintaining excellent customer service.Technical / Deskside Support II (Contractor)<p>We are offering a long-term employment opportunity for a Technical / Deskside Support II in Philadelphia, Pennsylvania. The selected candidate will be responsible for providing comprehensive support for a variety of computer related products and systems, as well as managing customer inquiries and maintaining accurate records. </p><p><br></p><p>Responsibilities:</p><p>• Provide expert maintenance and support for PCs, servers, and associated software, networks, and peripherals</p><p>• Handle installation, maintenance, and servicing of break-fix desk side computer related products and legacy systems</p><p>• Support network products from both an operational and maintenance perspective</p><p>• Perform tests and certify PCs, networks, servers, and client-approved applications</p><p>• Conduct installs, moves, adds, and changes (IMACs) as required</p><p>• Monitor customer accounts and take appropriate action when needed</p><p>• Maintain a proficient understanding of company service solutions </p><p>• Adhere to client-specific internal procedures and service delivery requirements</p><p>• Work on smaller, less complex projects, potentially with project management responsibilities</p><p>• Ensure customer satisfaction throughout the service delivery transaction</p><p>• Maintain a high degree of professionalism in actions, demeanor, and dress.</p>Office Assistant<p>Our client in the Sayreville area is seeking an experienced and dynamic <strong>Office Manager</strong> to support their expanding team. This role is open due to growth and offers an opportunity to make a meaningful impact in a fast-paced environment. </p><p><br></p><p><strong>What You’ll Do:</strong></p><ul><li>Oversee day-to-day office operations, ensuring efficiency and organization.</li><li>Serve as a key point of contact for office staff, fostering a positive work environment.</li><li>Handle light HR responsibilities, including onboarding, benefits coordination, and assisting with employee inquiries.</li><li>Support office-wide technology and operational needs—experience with <strong>Sage</strong> is a plus but not required.</li><li>Manage office supplies, vendors, and facilities to keep everything running seamlessly.</li><li>Assist leadership with administrative tasks and special projects as needed.</li><li>Coordinate office events, meetings, and internal communications.</li></ul><p><br></p>Desktop Support AnalystWe are in the travel agency industry, located in Morristown, New Jersey, and currently seeking a dedicated Desktop Support Analyst. This role is crucial to our IT department, forming a key link between business users, IT, and our key IT service providers. This position offers a short-term contract employment opportunity.<br><br>Responsibilities:<br><br>• Provide initial technical support on user IT issues to ensure smooth operations.<br>• Efficiently manage the support queue in our Call Management System (Service Now).<br>• Act as a liaison with IT technical support Service Providers to maintain streamlined communication.<br>• Support IT counterparts and end-users to maximize system utility and user experience.<br>• Assist users with desktop-related queries to mitigate any technology-related obstacles.<br>• Efficiently manage the Incident/Request queues in Service Now to ensure timely resolution.<br>• Triage queues and assign calls to Service Providers where appropriate to ensure efficient problem-solving.<br>• Provide a contact point for Service Providers to facilitate seamless communication.<br>• Administer user accounts to ensure secure and efficient access to necessary systems.<br>• Set up and configure mobile devices, providing remote support for Outside Sales team when required.<br>• Participate in projects, possibly managing small projects, to support the overall IT objectives.Desktop Support AnalystWe are offering a long-term contract employment opportunity in the higher education industry for a Desktop Support Analyst based in Philadelphia, Pennsylvania. As a Desktop Support Analyst, you will be primarily involved in the deployment and installation of new devices, along with maintaining interaction with users. <br><br>Responsibilities:<br>• Facilitate the deployment of new devices efficiently<br>• Handle the task of imaging as part of the device deployment process<br>• Engage in the replacement of existing devices as required<br>• Install new devices as part of the overall deployment procedure<br>• Maintain detail oriented interaction with users including, but not limited to, nurses, doctors, etc.<br>• Ensure the smooth operation of Microsoft Windows on the deployed devices.Help Desk Support IV (Contractor)<p>We are offering a contract employment opportunity for a Help Desk Support IV (Contractor) in Philadelphia, Pennsylvania. In this role, you will be the first point of contact for technical support, providing solutions and escalating complex issues. This position is within the technology industry, working in an office setting.</p><p><br></p><p>Responsibilities:</p><p>• Provide telephone technical support for hardware and software systems to end-users</p><p>• Address basic queries about installation, operation, configuration, and customization</p><p>• Apply basic troubleshooting techniques to identify problems and investigate causes</p><p>• Recommend solutions to correct common failures and ensure follow-up</p><p>• Escalate complex technical issues that require further expertise</p><p>• Perform root cause analysis on recurring issues and develop checklists for typical problems</p><p>• Recommend procedures and controls for problem prevention to improve customer service</p><p>• Enter relevant information into the call tracking database, maintaining data integrity</p><p>• Collaborate in a team setting, sharing information, and assisting colleagues with calls</p><p>• Leverage skills in Office Suite and the Windows environment for efficient problem-solving</p><p>• Balance multiple tasks simultaneously, showcasing an analytical mind and team player attitude</p><p>• Employ excellent oral and written communication skills to effectively interact with a novice and/or low-skilled customer base.</p>Office Administrator & Billing Specialist<p>This is a full time, 100% ONSITE, TEMPORARY-to-HIRE opportunity that could lead to a permanent position and is located near Levittown, PA. The working hours are Monday through Friday, 8:00a - 4:30p.</p><p><br></p><p>A well established and growing organization in the industrial sector is looking to add an Office Administrator (or Billing Specialist) w/ Construction industry Billing/Invoice experience to their team. In this role, you must be technically sufficient and comfortable scheduling meetings, conference calls, and even diagnosing when clients/employees are struggling to connect. Also, you will assist with billing and invoice responsibilities which require a construction background due to the nature of the invoices & billing. Lastly, you will be the "face" of the organization, as you will work at the front desk and be a first point of contact for clients. Therefore, customer service skills and a pleasant personality are essential.</p><p><br></p><p>No particular software is required except Microsoft Office. Other responsibilities are as follows:</p><p><br></p><p>Responsibilities</p><p>• Assist with billing/invoices in a construction/industrial setting (<strong>**AIA experience highly preferred**</strong>)</p><p>• Scheduling and coordinating appointments, meetings, and conferences.</p><p>• Directing phone calls, emails, and inquiries to the appropriate personnel.</p><p>• Keeping the office well-organized and stocked with necessary supplies.</p><p>• Assisting in the preparation of presentations and reports, and ensuring their timely distribution.</p><p>• Managing and maintaining office records, documents, and files.</p><p>• Greeting and assisting visitors, clients, and customers, and providing them with relevant information about the organization's products or services.</p><p>• Streamlining invoicing processes to enhance efficiency and reduce errors.</p><p>• Entering data into computer systems and databases, and updating reports or PowerPoint decks as required.</p><p>• Providing support for the Accounts Receivable department and sending out invoices.</p><p>• Assisting the sales department with the preparation of documentation.</p>Network Services ManagerWe are offering an exciting opportunity for a Network Services Manager in BENSALEM, Pennsylvania. The role revolves around managing and optimizing our network and telecom systems, ensuring that our infrastructure operates efficiently and securely. The Network Services Manager will also be involved in planning, implementing, and maintaining telecom solutions, working closely with vendors and internal teams.<br><br>Responsibilities:<br>• Architecting and managing all network and telecom systems<br>• Supporting and tuning the CISCO network and telecom infrastructure<br>• Implementing security measures across the network and telecom infrastructure<br>• Establishing and enforcing standards throughout the telecom infrastructure<br>• Overseeing daily jobs and maintaining the telecom systems and MPLS network<br>• Monitoring system capacity and performance for potential upgrades and expansion<br>• Assisting in managing budgeting and business plans for the area<br>• Troubleshooting and diagnosing problems related to TCP/IP, UDP, BGP, QoS, MPLS, and SIP while documenting root cause and performing corrective action<br>• Documenting and diagramming current and future expansion of systems and network<br>• Analyzing IP and SIP endpoint and trunk issues, and working with third-party vendors to expedite resolution<br>• Mentoring staff and building a cohesive team<br>• Maintaining and supporting call recording, monitoring, and reporting systems<br>• Researching, planning, designing, and implementing telecom solutions<br>• Updating IT departmental procedures as it applies to network and telecom infrastructure<br>• Designing and implementing processes to ensure high availability of all systems and driving resolution of production problems<br>• Ensuring timely completion of projects and deployments<br>• Mentoring entry level networking staff to build a reliable and solid infrastructure and team.Medical Coder<p>Are you a skilled and detail-oriented Medical Coder looking to make a meaningful impact in the healthcare industry? Robert Half is seeking a medical coder to join a local and well-known healthcare establishment. We’re looking for an individual with a strong understanding of medical terminology, coding systems, and industry regulations to ensure accurate billing and reimbursement processes.</p><p><br></p><p>Responsibilities:</p><ul><li>Accurately assign and sequence medical codes (CPT, ICD-10-CM, HCPCS) to diagnoses, procedures, and services documented in patient records.</li><li>Review medical documentation to ensure proper coding in compliance with official guidelines, payer rules, and regulatory requirements.</li><li>Collaborate with healthcare providers and billing teams to clarify documentation discrepancies and improve coding practices.</li><li>Maintain confidentiality and adhere to HIPAA regulations to protect patient information.</li><li>Utilize and navigate Electronic Medical Records (EMR) systems (e.g., Cerner, Epic) to retrieve medical information for coding.</li><li>Assist with audits, identifying coding errors, and ensuring corrective actions are implemented.</li><li>Stay updated with industry trends, evolving coding regulations, and changes in healthcare compliance standards.</li></ul><p><br></p>Software Administrator (SCCM)<p>Robert Half is hiring for a Software Administrator in Easton, Pa</p><p>**Hybrid onsite 3 days a week.</p><p><br></p><p>• Create automated application installation packages</p><p>• Document packaging process in standard documentation forms and database</p><p>• Perform Global Administration of Microsoft Endpoint Configuration Manager (SCCM), Microsoft Intune or similar technologies</p><p>• Install service packs, hot-fixes, and application updates.</p><p>• Administrator of Citrix images</p><p>• Lead tech for configure, test, maintain, and monitor all end users computer programs and systems</p><p>• Organize and coordinate the activities associated with installation, deployment and upgrade or repairs to software, hardware and network facilities as it relates to the desktop environment.</p><p>• Evaluate, maintain, modify and document desktop application packages, participates in the testing and evaluation of new desktop packages and implements prototypes.</p><p>• Will lead in application publishing and delivery.</p><p>• Will lead in creating and maintaining the infrastructure for application delivery.</p><p>• Will lead in reporting success of application or patch deployments to verify the needed results are met.</p><p><br></p>Database SpecialistWe are in need of a Database Specialist to join our dynamic team. Our workplace is located in Madison, New Jersey, 07940, United States, where you will be actively involved in the tech industry. This role offers a short term contract employment opportunity, where you will utilize your skills in "Raiser's Edge". <br><br>Responsibilities:<br>• Utilize "Raiser's Edge" to manage and maintain our database system.<br>• Guarantee the accuracy and efficiency of data entry processes.<br>• Handle inquiries related to the database system and provide necessary solutions.<br>• Regularly monitor the database system, identifying and escalating issues as necessary.<br>• Ensure the security and confidentiality of all data within the system.<br>• Implement strategies for database system optimization.<br>• Collaborate with team members to improve the database system.<br>• Maintain up-to-date knowledge on "Raiser's Edge" to enhance job performance.<br>• Provide technical support related to the database system when necessary.<br>• Develop and maintain documentation for the database system processes and procedures.Database Technology Manager<p>We are in search of a Database Technology Manager to join our team located in Central, New Jersey. This role primarily involves managing database systems, optimizing data workflows, and conducting backend analysis in the insurance industry. </p><p><br></p><p>Responsibilities:</p><p>• Manage and maintain the overall integrity, performance, and security of our database systems</p><p>• Write, optimize, and execute complex SQL queries for data extraction, manipulation, and analysis</p><p>• Collaborate with data analysts and business teams to convert business needs into effective database solutions</p><p>• Analyze backend data processes to enhance efficiency and scalability</p><p>• Work closely with IT teams to guarantee smooth data integration across various platforms</p><p>• Identify and troubleshoot database-related bottlenecks and inefficiencies</p><p>• Provide comprehensive reports and insights to aid business decision-making</p><p>• Recognize trends, inconsistencies, and opportunities within backend data structures</p><p>• Maintain technical documentation for database architecture and processes</p><p>• Use Linux Technologies, Microsoft Azure, Microsoft SQL Server, MySQL, Optimization, AB Testing, Backup Technologies, Cluster Analysis, and Configuration Management skills for Database Administration.</p>Head of Cyber SecurityWe are seeking a Head of Cyber Security to join our team in Morristown, New Jersey. This role involves leading and guiding crucial programs, providing leadership to our IT Infrastructure and Security teams, and integrating cybersecurity into our overall business strategy. You will represent the cybersecurity department in discussions with regulatory bodies, auditors, and external stakeholders.<br><br>Responsibilities:<br><br>• Lead and guide critical programs in collaboration with Engineering teams and Cyber Security organization.<br>• Oversee all aspects of cybersecurity operations as a high-level leader of the IT Infrastructure and Security teams.<br>• Integrate cybersecurity measures into the overall business strategy in collaboration with other business leaders.<br>• Represent the cybersecurity department in discussions with regulatory bodies, auditors, and external stakeholders.<br>• Report regularly on the overall performance and status of the cybersecurity department.<br>• Maintain a strong knowledge of running programs with cross-functional teams, including internal and external stakeholders.<br>• Demonstrate excellent communication and leadership skills.<br>• Understand 'security by design' principles and architecture level security concepts.<br>• Stay updated on current and emerging security threats and techniques for exploiting security vulnerabilities.<br>• Have a working knowledge of Cybersecurity frameworks such as ISA/IEC 62243, NIST 800-53, NIST RMF, etc.<br>• Understand development methods and methodologies such as Agile, SAFe, SCRUM, etc.<br>• Understand DevSecOps.<br>• Conduct secure product reviews leveraging both automated and manual activities.