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18 results for Network Services Manager in Bensalem Pa

Network Services Manager We are offering an exciting opportunity for a Network Services Manager in BENSALEM, Pennsylvania. The role revolves around managing and optimizing our network and telecom systems, ensuring that our infrastructure operates efficiently and securely. The Network Services Manager will also be involved in planning, implementing, and maintaining telecom solutions, working closely with vendors and internal teams.<br><br>Responsibilities:<br>• Architecting and managing all network and telecom systems<br>• Supporting and tuning the CISCO network and telecom infrastructure<br>• Implementing security measures across the network and telecom infrastructure<br>• Establishing and enforcing standards throughout the telecom infrastructure<br>• Overseeing daily jobs and maintaining the telecom systems and MPLS network<br>• Monitoring system capacity and performance for potential upgrades and expansion<br>• Assisting in managing budgeting and business plans for the area<br>• Troubleshooting and diagnosing problems related to TCP/IP, UDP, BGP, QoS, MPLS, and SIP while documenting root cause and performing corrective action<br>• Documenting and diagramming current and future expansion of systems and network<br>• Analyzing IP and SIP endpoint and trunk issues, and working with third-party vendors to expedite resolution<br>• Mentoring staff and building a cohesive team<br>• Maintaining and supporting call recording, monitoring, and reporting systems<br>• Researching, planning, designing, and implementing telecom solutions<br>• Updating IT departmental procedures as it applies to network and telecom infrastructure<br>• Designing and implementing processes to ensure high availability of all systems and driving resolution of production problems<br>• Ensuring timely completion of projects and deployments<br>• Mentoring entry level networking staff to build a reliable and solid infrastructure and team. Master Scheduler II We are offering a contract for a Master Scheduler II position in the heart of Sacramento, California. As a Master Scheduler II, you will be at the core of our operations, ensuring smooth and efficient planning, tracking, and reporting on a variety of projects. Your role will be critical in implementing scheduling policies, maintaining the Integrated Master Schedule (IMS), and managing baseline changes. <br><br>Responsibilities:<br><br>• Implement and uphold scheduling policies and procedures to support various projects<br>• Establish and maintain the Integrated Master Schedule (IMS) and/or Resource Loaded Networks (RLNs)<br>• Maintain the cost/schedule baseline and implement Earned Value methodologies<br>• Conduct variance analyses and prepare written and verbal reports for management regarding cost/schedule variances<br>• Forecast schedule status and perform critical path analysis<br>• Manage and implement baseline change requests<br>• Prepare schedule deliverables<br>• Provide IMS and/or RLN support for new business proposals, offering input to management<br>• Serve as a key interface with Program and Project Managers, Contracts, and Senior Technical Personnel<br>• Adhere to financial procedures, conducting ad hoc financial analysis as needed. Network Engineer We are seeking a Network Engineer to join our team in Pennsylvania. This role offers a long-term contract employment opportunity for a detail-oriented individual who will be working on-site to support our Information Services Projects and Initiatives. As a Network Engineer, you will contribute to network build, upgrade, and refresh projects, troubleshoot network and hardware issues, and ensure the smooth operation of our network systems.<br><br>Responsibilities:<br>• Support various Information Services Projects and Initiatives through on-site, hands-on work<br>• Carry out project work relating to the build, upgrade, and refresh of data, voice, or video networks<br>• Troubleshoot, investigate, and resolve network and hardware issues to ensure smooth project delivery<br>• Implement and maintain Local Area Networks (LAN), Wide Area Networks (WAN), Wireless Local Area Networks (WLAN), or Voice Systems as per specified requirements<br>• Utilize your working knowledge of switches, routers, firewalls, load balancers, and wireless hardware<br>• Handle Network Protocols such as BGP, OSPF, and EIGRP<br>• Prepare Project Documentation and Audit requirements for project completion<br>• Carry out additional project duties as assigned to support the unit, department, and health system organization<br>• Manage configurations using skills in Cisco Routers, Cisco Technologies, and Computer Hardware. NetOps Engineer We are seeking a NetOps Engineer to join our team in the financial services industry located in BENSALEM, Pennsylvania. As a NetOps Engineer, you will be responsible for supporting projects and implementations, maintaining network security infrastructure, and handling requests from other teams within the business. This role will also involve proactive improvement of internal systems and working closely with third-party vendors.<br><br>Responsibilities:<br>• Collaborating on projects and implementations, and facilitating handoffs to other teams.<br>• Developing and maintaining documentation and diagrams for projects, network security devices, services, and implementations.<br>• Managing and updating network security systems with software and firmware updates as required.<br>• Conducting regular reviews, audits, and remediation of network security devices to ensure compliance with standards.<br>• Supporting the analysis and diagnosis of network security problems, identifying root causes, providing recommendations for remediation, and implementing corrective actions.<br>• Assisting with vulnerability remediation and performing security hardening of network security systems.<br>• Troubleshooting and diagnosing problems relating to TCP/IP, certificates, SNMP, security and performing corrective action.<br>• Documenting and designing current and future expansions of systems and network through thoughtful analysis and review.<br>• Developing a working knowledge of the business side and effectively interfacing with all user areas.<br>• Researching, planning, and implementing network and security solutions and changes.<br>• Ensuring timely completion of tasks, short term, and long-term projects.<br>• Providing secondary application support for network security admin functions. IT Manager <p>Responsibilities (maximum 8 key tasks and responsibilities of this position): </p><p>• Provide leadership, mentorship, and advisory services to business, IT and Project teams to ensure that solutions are in line with the IT direction and business strategies. Also, technical guidance and mentoring to engineers, designers, and developers. </p><p>• Work collaboratively across the company (communicate and influence with non-technical audiences) to drive adoption of technical standards, design principles and IT patterns in information management functional areas. </p><p>• Leads audits including IT Security, penetration testing, CAP, etc. </p><p>• Provide and develop assessments of current state IT structure and recommendations of future IT structure, server, network, particularly from information and information management perspectives. </p><p>• Responsible for the installation and configuration of new software and hardware, including the server network, devices and firewalls. </p><p>• Create and maintain a strategic plan for the company’s IT infrastructure and investment (include cybersecurity threats and defense posture and HIPPA compliance). </p><p>• Establish key performance indicators for IT performance (e.g. satisfaction ratings, average time to resolve issues) </p><p>• Meet quarterly with senior management to review strategic plan, progress against it, summary of key issue and metrics performance during the quarter. </p><p>• Specific projects and ad hoc assignments as needed</p> T Network and Systems Integration Specialist We are seeking to add a Network and Systems Integration Specialist to our team in Philadelphia, Pennsylvania. This role is pivotal in the IT industry, focusing on the seamless integration and management of networking systems and platforms. The successful candidate will have the opportunity to act as the primary liaison for IT networking issues, oversee the implementation of network-related solutions, and manage key IT projects.<br><br>Responsibilities:<br>• Act as the primary point of contact and liaison for all IT networking issues, ensuring smooth operations and prompt resolution of issues. <br>• Collaborate with stakeholders to facilitate the execution of a project for the full adoption of Microsoft 365 environment.<br>• Bring innovative ideas to the table, understand project requirements, and work on building solutions.<br>• Lead the implementation or oversee the project management of network-related solutions, ensuring alignment with organizational goals.<br>• Oversee the integration and management of SharePoint with other business systems, focusing on improving workflow processes.<br>• Serve as the primary point of contact for Salentica/Salesforce CRM, managing its integration with other systems and ensuring efficient use across the organization.<br>• Collaborate with outside consultants, service providers, and CRM teams to ensure seamless data flow and functionality between systems.<br>• Take ownership of key IT projects, ensuring they are completed within scope and aligned with business objectives.<br>• Collaborate with cross-functional teams to ensure project milestones are met and issues are addressed promptly.<br>• Manage the integration between SharePoint and other business systems, ensuring smooth collaboration with external consultants and stakeholders. Help Desk Analyst <p>**Part time - 3 days a week**</p><p>We are providing a long term contract employment opportunity for a Help Desk Analyst in Haverford, Pennsylvania. The primary function of this role will be to offer technical support within our industry. The workplace will be a dynamic environment where you will handle various tech support issues.</p><p><br></p><p>Responsibilities:</p><p>• Efficiently manage and resolve tech support tickets</p><p>• Actively involved in the onboarding and offboarding process</p><p>• Maintain a comprehensive understanding of Active Directory, Jira Service Management, and Microsoft products to better serve our customers</p><p>• Utilize JIRA for service management, enhancing the overall efficiency of our processes</p><p>• Ensure all customer inquiries are handled promptly and professionally</p><p>• Keep up-to-date and accurate records of all customer interactions</p><p>• Regularly monitor customer accounts and take the necessary action when needed.</p> IT Support Analyst We are offering an exciting opportunity for an IT Support Analyst based in Philadelphia, Pennsylvania. This role lies within the IT industry, where you will be providing advanced service desk support to a team. <br><br>Responsibilities:<br><br>• Providing troubleshooting solutions for Level 1/Level 2 Help desk issues.<br>• Configuration and deployment of laptops for users.<br>• Administration and troubleshooting of iManage DMS.<br>• Implementing Conditional Access Policies via Microsoft In Tune.<br>• Software deployment to endpoints using In Tune.<br>• Management of Active Directory, including user creation, security group management, and managing OU's.<br>• Exchange Online management, such as creating and managing distribution groups, office 365 groups, applying retention policies, and delegating access to shared mailboxes.<br>• Managing phone numbers for end users on Microsoft Teams.<br>• Overseeing printer management, including the deployment of new printers, and adding and sharing printers via a Windows Print server.<br>• Providing AV Support and Troubleshooting for Conference Rooms.<br>• Assisting with various IT-related projects as needed. Systems Administrator <p>Server and Network Management:</p><p>Oversee the installation, configuration, and maintenance of physical and virtual servers, ensuring optimal performance, security, and availability.</p><p>Monitor network infrastructure to ensure stable connectivity, identifying and resolving network-related issues.</p><p>Administer network devices, such as routers, switches, firewalls, and load balancers, to ensure efficient data flow and network security.</p><p>Perform routine backups and disaster recovery procedures to safeguard critical data and systems.</p><p><br></p><p>System Administration:</p><p>Manage user accounts, permissions, and access rights across various systems and applications.</p><p>Configure and maintain operating systems, such as Windows, Linux, or Unix, ensuring proper functionality and security.</p><p>Install and upgrade software applications, patches, and system updates, following best practices.</p><p>Implement and enforce security measures, including firewalls, intrusion detection systems, and antivirus software, to protect systems from unauthorized access and cyber threats.</p><p><br></p><p>Technical Support:</p><p>Respond to and resolve help desk tickets and user inquiries in a timely and professional manner.</p><p>Provide technical assistance and troubleshooting for hardware, software, and network-related issues.</p><p>Collaborate with cross-functional teams to address complex technical problems and identify areas for improvement.</p><p>Create and maintain technical documentation, including system configurations, processes, and procedures.</p><p><br></p><p>System Monitoring and Performance Optimization:</p><p>Monitor system performance, resource utilization, and capacity planning to ensure optimal efficiency and scalability.</p><p>Identify and diagnose system bottlenecks and performance issues, implementing necessary adjustments and optimizations.</p><p>Conduct regular system performance and security audits, analyzing logs and reports to identify potential vulnerabilities and risks.</p><p>Implement and maintain system monitoring tools to proactively detect and resolve issues before they impact users.</p><p><br></p><p>Collaboration and Teamwork:</p><p>Collaborate with IT teams and stakeholders to plan and execute system upgrades, migrations, and integrations.</p><p>Work closely with vendors and service providers to troubleshoot and resolve technical issues.</p><p>Stay updated on emerging technologies, industry trends, and best practices in system administration, sharing knowledge with the team as appropriate.</p><p>Participate in on-call rotations and off-hours maintenance activities as needed.</p><p><br></p><p>Qualifications and Skills:</p><p>Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).</p><p>Proven experience as a Systems Administrator or a similar role in a complex IT environment.</p><p>Strong knowledge of server administration, networking concepts, and infrastructure management.</p><p>Proficiency in administering Windows and Linux/Unix operating systems.</p><p>Experience with virtualization technologies (e.g., VMware, Hyper-V) and cloud platforms (e.g., AWS, Azure) is a plus.</p><p>Solid understanding of Active Directory, LDAP, and identity management.</p><p>Certifications such as MCSA, MCSE, CCNA, or similar credentials are advantageous.</p> Executive Support <p><strong>Responsibilities:</strong></p><p>·      Provide onsite and remote support for Executives and Administrative team</p><p>·      Serve as the escalation contact for the Executive team and Assistants</p><p>·      Front line of corporate technology, implementations, new technologies and preparing teams for use and supporting technologies through their lifecycle</p><p>·      Resolve technical issues and challenges quickly and effectively with minimal disruption to the Executive team</p><p>·      Enhance the technology experience of the Executives by showing them how to best use technology to deliver productivity and efficiency benefits</p><p>·      Establish trust with the Leadership team by performing expert technical support while maintaining confidentiality and showing discretion</p><p>·      Maintain confidentiality and privacy</p><p>·      Continuously evaluate current and trending solutions and products to enhance the executive's productivity, needs, and expertise</p><p>·      Analyze technology issues and trends, determine root causes and resolve</p><p>·      Setup and monitor high-priority meetings utilizing collaboration and AV services.</p><p>·      Lead resolution requiring multi-functional support, working closely with other support leads, operational and engineering staff, and other domain specialists to resolve issues</p><p>·      Provide feedback, quality assurance, and user acceptance testing for technology products and services</p><p>·      Manage own time to fulfill tasks efficiently, in the correct priority and to the required level of quality, within the context of the objectives supplied by manager</p><p>·      Lead proactive Executive support program to ensure that end point equipment is always up to date and in top quality</p><p>·      Regularly report on the state of Global Executives (client trending issues, ticket trends, etc.) to management</p><p>·      Organize regular meetings and trainings sessions with Administrative team</p><p><br></p> Technical / Deskside Support II (Contractor) <p>We are offering a long-term employment opportunity for a Technical / Deskside Support II in Philadelphia, Pennsylvania. The selected candidate will be responsible for providing comprehensive support for a variety of computer related products and systems, as well as managing customer inquiries and maintaining accurate records. </p><p><br></p><p>Responsibilities:</p><p>• Provide expert maintenance and support for PCs, servers, and associated software, networks, and peripherals</p><p>• Handle installation, maintenance, and servicing of break-fix desk side computer related products and legacy systems</p><p>• Support network products from both an operational and maintenance perspective</p><p>• Perform tests and certify PCs, networks, servers, and client-approved applications</p><p>• Conduct installs, moves, adds, and changes (IMACs) as required</p><p>• Monitor customer accounts and take appropriate action when needed</p><p>• Maintain a proficient understanding of company service solutions </p><p>• Adhere to client-specific internal procedures and service delivery requirements</p><p>• Work on smaller, less complex projects, potentially with project management responsibilities</p><p>• Ensure customer satisfaction throughout the service delivery transaction</p><p>• Maintain a high degree of professionalism in actions, demeanor, and dress.</p> Desktop Support Analyst We are seeking a Desktop Support Analyst in the manufacturing industry, based in Neptune City, New Jersey. As a Desktop Support Analyst, you will provide exceptional technical support, including software installation, systems software troubleshooting, and network problems resolution. Additionally, you will play a crucial role in customer service, ensuring that all interactions are detail-oriented and customer-focused. <br><br>Responsibilities:<br>• Offer both local and remote technical support, addressing issues such as password resets, account unlocks, and hardware installations<br>• Handle software application installation, deployment, and configuration tasks for computers, mobile devices, and printers<br>• Manage local computer inventory and maintain secure hardware storage<br>• Provide comprehensive support via walkup, phone, and email<br>• Troubleshoot and resolve issues related to hardware, mobile devices, telecom, systems software, and networks<br>• Deliver technical support for video conferencing tools, WebEx, Teams, Wi-Fi, and Boardroom VIP onsite meeting tech support<br>• Maintain and escalate issues related to Network Printer, Copier, and Security Camera systems to the appropriate vendors<br>• Work on incident management, including monitoring, tracking, and communication throughout the lifecycle of an incident or service request<br>• Ensure compliance with Incident Management processes by reviewing tickets for accuracy and completeness<br>• Lead and/or participate in IT projects aimed at enhancing the quality and efficiency of Service Delivery across the IT technical teams<br>• Serve as the local IT support for other CIS teams (Network Operations, System Operations, etc.) and coordinate customer and support issues to ensure timely distribution of knowledge, productivity, and positive impact on customer satisfaction<br>• Acquire and maintain knowledge of current support policies and methods of support delivery in order to provide technically accurate solutions to customers<br>• Travel to other New Jersey sites for on-site support as required. Network Administrator <p>We are offering a long term contract employment opportunity for a Network Administrator in Bethlehem, Pennsylvania. This role is positioned within the technology industry, where the selected candidate will be primarily tasked with maintaining and improving our network systems. </p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Maintain, troubleshoot, and manage Fortinet Firewalls to ensure optimal network performance</p><p>• Monitor network performance and make adjustments as needed to ensure optimal speed and efficiency</p><p>• Collaborate with team members to identify and solve potential network issues</p><p>• Implement security measures and basic testing for network systems</p><p>• Continually update network administration procedures and documentation</p><p>• Train staff on new technologies and hardware as required</p><p>• Respond to network administration related tickets and troubleshoot reported issues</p><p>• Conduct regular system audits and software upgrades</p><p>• Collaborate with third-party support and service vendors to ensure that the network stays operational</p><p>• Develop plans for future upgrades and set goals for network efficiency.</p> Database Technology Manager <p>We are in search of a Database Technology Manager to join our team located in Central, New Jersey. This role primarily involves managing database systems, optimizing data workflows, and conducting backend analysis in the insurance industry. </p><p><br></p><p>Responsibilities:</p><p>• Manage and maintain the overall integrity, performance, and security of our database systems</p><p>• Write, optimize, and execute complex SQL queries for data extraction, manipulation, and analysis</p><p>• Collaborate with data analysts and business teams to convert business needs into effective database solutions</p><p>• Analyze backend data processes to enhance efficiency and scalability</p><p>• Work closely with IT teams to guarantee smooth data integration across various platforms</p><p>• Identify and troubleshoot database-related bottlenecks and inefficiencies</p><p>• Provide comprehensive reports and insights to aid business decision-making</p><p>• Recognize trends, inconsistencies, and opportunities within backend data structures</p><p>• Maintain technical documentation for database architecture and processes</p><p>• Use Linux Technologies, Microsoft Azure, Microsoft SQL Server, MySQL, Optimization, AB Testing, Backup Technologies, Cluster Analysis, and Configuration Management skills for Database Administration.</p> IT Field Support Technician We are offering a contract to permanent employment opportunity for an IT Field Support Technician in Woodbridge, New Jersey. As an IT Field Support Technician, you will provide technical assistance at multiple locations, manage hardware and software issues, and ensure the efficient operation of IT systems. <br><br>Responsibilities:<br>• Assist in troubleshooting and resolving issues related to hardware, software, and network systems at various locations.<br>• Oversee regular system maintenance, as well as the installation and updating of software.<br>• Handle problems related to desktops, laptops, and mobile devices, diagnosing and resolving hardware and software issues.<br>• Assist with the setup, configuration, and troubleshooting of networks.<br>• Ensure the correct installation and configuration of printers, scanners, and other peripherals.<br>• Keep accurate documentation of all service requests, their resolutions, and inventory management.<br>• Address all customer requests professionally and promptly.<br>• Work in collaboration with other IT team members to resolve complex issues when needed. Help Desk Analyst We are offering a permanent employment opportunity for a Help Desk Analyst in Philadelphia, Pennsylvania. As a Help Desk Analyst, you will be responsible for handling daily help desk calls and emails, maintaining and servicing equipment, and providing support for various software and hardware requests. <br><br>Responsibilities:<br>• Effectively manage and respond to help desk calls and emails on a daily basis<br>• Generate tickets based on customer inquiries and assign to appropriate team members as necessary<br>• Regularly visit different sites to assist end users and manage equipment<br>• Ensure optimal operation of equipment through regular building and servicing<br>• Provide comprehensive support for desktop and end users, addressing their tickets<br>• Troubleshoot both software and hardware requests to maintain seamless operation<br>• Support Office 365 related queries and issues<br>• Utilize Peoplesoft ticketing system for efficient management of customer requests<br>• Work on Windows-based operating systems to resolve customer issues<br>• Handle occasional configuration tasks for Cisco based phone systems<br>• Prioritize end user support, dedicating a significant portion of your role to this aspect while also contributing to network projects<br>• Ability to handle physical aspects of the role, including lifting equipment up to 50 lbs<br>• Continuously learn new things and adapt to evolving technology needs, while maintaining excellent customer service. Information Security Lead We are offering an exciting opportunity in the Financial Services industry, based in BENSALEM, Pennsylvania. We are seeking an Information Security Lead who will play a crucial role in maintaining, automating, and improving our information security systems and processes.<br><br>Responsibilities:<br><br>• Lead the daily maintenance and automation of the SOC dashboard<br>• Monitor and manage daily security alerts and logs, including Central Log, Virus, IPS, DLP, Web Content, Secure Email, and Active Directory Changes<br>• Conduct regular security device and configuration reviews<br>• Generate monthly security metrics and dashboards<br>• Ensure comprehensive and efficient security patching in partnership with the IS team<br>• Evaluate and suggest improvements to our SOC and Automation systems<br>• Support both external and internal audit processes<br>• Document security incidents as part of the CSIRT team<br>• Engage outside contractors with proper technical expertise when necessary<br>• Manage and monitor security staff to build a reliable, high-performing infrastructure team<br>• Maintain knowledge of the latest NCUA and GLBA financial institution regulations<br>• Work closely with the SVP Information Technology to determine departmental priorities<br>• Ensure timely completion of projects and deployments<br>• Maintain and improve a variety of network perimeter security technologies, including firewalls, web filter, intrusion detection/protection systems, data loss prevention, vulnerability scanners, zero-day technologies, and endpoint technologies<br>• Display a strong understanding of Security Risk Assessment Methodology, Vulnerability Analysis, and SIEM technology<br>• Demonstrate effective written and verbal communication skills<br>• Provide excellent customer service and be able to work independently and as part of a team in a customer-focused environment<br>• Monitor and maintain security appliances to ensure the integrity of all systems from both internal and external entities<br>• Proactively monitor security’s performance and utilization and provide recommendations for improvement, upgrades, and expansion<br>• Accurately document current and future security configuration and changes<br>• Manage the provisioning and maintenance of security infrastructure<br>• Serve as the problem or incident escalation contact, including rotating after-hours support. Head of Cyber Security We are seeking a Head of Cyber Security to join our team in Morristown, New Jersey. This role involves leading and guiding crucial programs, providing leadership to our IT Infrastructure and Security teams, and integrating cybersecurity into our overall business strategy. You will represent the cybersecurity department in discussions with regulatory bodies, auditors, and external stakeholders.<br><br>Responsibilities:<br><br>• Lead and guide critical programs in collaboration with Engineering teams and Cyber Security organization.<br>• Oversee all aspects of cybersecurity operations as a high-level leader of the IT Infrastructure and Security teams.<br>• Integrate cybersecurity measures into the overall business strategy in collaboration with other business leaders.<br>• Represent the cybersecurity department in discussions with regulatory bodies, auditors, and external stakeholders.<br>• Report regularly on the overall performance and status of the cybersecurity department.<br>• Maintain a strong knowledge of running programs with cross-functional teams, including internal and external stakeholders.<br>• Demonstrate excellent communication and leadership skills.<br>• Understand 'security by design' principles and architecture level security concepts.<br>• Stay updated on current and emerging security threats and techniques for exploiting security vulnerabilities.<br>• Have a working knowledge of Cybersecurity frameworks such as ISA/IEC 62243, NIST 800-53, NIST RMF, etc.<br>• Understand development methods and methodologies such as Agile, SAFe, SCRUM, etc.<br>• Understand DevSecOps.<br>• Conduct secure product reviews leveraging both automated and manual activities.