22 results for Customer Service Representative in Beaumont, CA

Customer Service Representative We are offering a temporary-to-hire employment opportunity for a Customer Service Representative in the City of Industry, California. This role primarily entails processing customer orders, maintaining product inventory, and coordinating with various departments to ensure smooth operations. The selected candidate will be a part of a dynamic industry, where the primary workplace will be an office setting. Responsibilities: • Handle customer inquiries through phone or email and process their orders efficiently.• Ensure product availability by coordinating with purchasing or fabrication departments.• Collaborate with the shipping department to guarantee timely delivery of products.• Maintain an accurate record of customer interactions and transactions.• Use the Dynamics AX system to search for products in the database.• Assist customers by providing them with detailed product information.• Perform data entry tasks using an alphanumeric system.• Manage multiple calls per day, ensuring high-quality customer service.• Navigate various computer programs to support customer service operations.

Customer Service Representative Robert Half is partnering with a growing organization in Oceanside, CA to hire a Customer Service Representative who thrives on creating exceptional service experiences. This role is perfect for a professional with strong communication skills who enjoys helping customers resolve issues and find solutions. If you’re passionate about delivering excellent service and have a detail-oriented mindset, we invite you to apply! Key Responsibilities:Customer Assistance:<ul><li>Provide accurate and timely responses to customer inquiries via phone, email, or chat.</li><li>Assist customers with product or service information, troubleshooting, and order tracking.</li><li>Resolve customer issues or complaints by determining the best course of action to ensure satisfaction.</li></ul>Documentation and Reporting:<ul><li>Maintain detailed records of customer interactions and transactions in the company’s CRM system.</li><li>Generate reports on customer feedback to support continuous process and service improvements.</li></ul>Team Collaboration:<ul><li>Collaborate with other departments, such as sales or technical support, to address customer needs.</li><li>Contribute to team success by sharing feedback and solutions to improve customer service processes.</li></ul>

Customer Service Representative We are in the process of recruiting a bilingual Spanish, Vietnamese, or Mandarin Customer Service Representative based in West Covina, California. This role is integral to our operations, handling inbound and outbound calls, delivering excellent customer care, and providing member services. The role offers a contract-to-permanent employment opportunity, ideal for candidates with skills in customer service, data entry, and Microsoft software. Responsibilities: • Provide stellar customer service through inbound and outbound call handling.• Carry out member services, ensuring all customer needs are met.• Maintain meticulous records of customer interactions and transactions.• Resolve customer inquiries and concerns promptly and professionally.• Utilize Microsoft Word and Outlook to manage customer data and communications.• Process customer requests accurately, demonstrating a keen eye for detail.• Adapt to varying work pace, managing tasks efficiently during busy periods.• Contribute to a team culture that values loyalty and cooperation.• Participate in training programs to continuously improve skills and knowledge.• Monitor customer accounts, taking necessary action when required.

Customer Service Representative We are seeking a Customer Service Representative to join our team in the Government sector, based in Rialto, California. In this role, you will be tasked with handling customer inquiries, maintaining detailed customer records, and implementing necessary actions on customer accounts. Responsibilities: • Handle inbound and outbound customer calls efficiently • Proficiently manage data entry and order entry tasks • Maintain a high level of customer service while resolving issues • Schedule appointments as necessary • Correspond with customers via email in a detail oriented manner • Utilize customer service software to enhance customer experience • Assist customers with their queries and concerns • Ensure accurate and efficient processing of customer credit applications • Use Microsoft Excel and Word for various tasks • Carry out additional duties as requested by the manager.

Customer Service Representative We are offering a long-term contract employment opportunity for a Customer Service Representative in the Real Estate and Property industry. This role is based in Tustin, California and offers a hybrid work schedule. As a Customer Service Representative, you will be the main point of contact for potential residents, providing them with comprehensive information about properties and maintaining an organized record of all customer interactions. Responsibilities: • Engage directly with potential residents through phone calls and emails, providing them with detailed information about the properties they are interested in. • Record customer interactions meticulously, noting all inquiries and their details. • Update customer accounts as required, ensuring all information is accurate and up-to-date. • Regularly follow-up with customers, ensuring their queries are resolved and they are satisfied with the information provided. • Use Microsoft Excel and Microsoft Word for data entry and other tasks. • Manage inbound and outbound calls effectively, ensuring customer satisfaction and efficiency. • Perform order entry tasks, ensuring accuracy and timeliness. • Schedule appointments as necessary, coordinating with both customers and internal teams. • Use your skills in property management to provide comprehensive and accurate information to customers.

Customer Service Representative We are looking for a Customer Service Representative to become a part of our team in Rancho Cucamonga, California. This role is focused on delivering outstanding customer service in a call center setting and involves significant data entry. This position offers a short term contract employment opportunity. Responsibilities: • Answer inbound calls and respond to customer inquiries in a timely and detail-oriented manner • Provide exceptional customer service, ensuring all customer needs are addressed and resolved • Perform data entry tasks, updating and maintaining customer records accurately • Correspond via email with customers, addressing their questions and concerns • Handle both inbound and outbound calls to facilitate efficient communication • Utilize Microsoft Excel and Microsoft Word for various tasks, including order entry and record-keeping • Schedule appointments as required, ensuring a smooth flow of operations.

Customer Service Representative We are offering a short term contract employment opportunity for a Customer Service Representative in the manufacturing industry, based in Pomona, California. In this role, you will be crucial in maintaining our commitment to excellent customer service by managing customer queries and ensuring accurate customer records. Responsibilities: • Accurately and efficiently process customer credit applications. • Manage and respond to inbound customer calls. • Provide high-quality customer service in a call center environment. • Enter and update customer data accurately. • Manage email correspondence with customers professionally and promptly. • Handle both inbound and outbound customer calls. • Utilize Microsoft Excel and Word for data management and communication. • Enter customer orders into the system accurately. • Schedule appointments as per customer requirements.

Customer Service Representative We are offering an opportunity for a Customer Service Representative in Tustin, California. The primary function of this role is to provide technical support services to customers, manage and resolve service calls, and maintain operational logistics. This position is in the telecom industry and is a contract employment opportunity. Responsibilities: • Provide technical support and call center services for a range of products from consumer electronics to professional medical equipment • Troubleshoot and repair systems in a lab or onsite for various clients • Utilize software and hardware to diagnose errors or technical problems and determine appropriate solutions • Manage, report, and complete service calls, RMAs, QA, and any service logistical and inventory control operation • Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to the final resolution • Answer inbound calls and provide excellent customer service • Perform data entry tasks and manage email correspondence • Schedule appointments and perform order entry tasks • Proficient in Microsoft Excel and Microsoft Word for daily operational tasks.

Customer Service Representative A well-regarded educational institution in Vista, CA is eager to hire a friendly and service-focused Customer Service Representative to support their administrative office. This role is ideal for candidates with a passion for education and a desire to assist students, parents, and faculty members. If you enjoy being the point of contact for inquiries while contributing to student success, this is an amazing opportunity. Key Responsibilities:Student and Family Assistance:<ul><li>Answer questions from students and parents about admission procedures, tuition payments, or educational programs via phone, email, or in person.</li><li>Guide prospective students through the enrollment process and assist with application documentation.</li><li>Provide support for academic advising by referring inquiries to appropriate departments or staff members.</li></ul>Administrative Tasks:<ul><li>Maintain accurate records of communication and update databases with student or program details.</li><li>Assist with the planning and coordination of educational events, such as open houses or orientations.</li><li>Process paperwork, manage office correspondence, and maintain a welcoming environment for visitors.</li></ul>Coordination:<ul><li>Serve as a liaison between students, parents, and academic staff to resolve concerns or inquiries promptly.</li><li>Provide technical support for students scheduling classes or accessing online resources.</li></ul>

Customer Service Representative Are you passionate about helping others and interested in building a rewarding career in the healthcare industry? A trusted medical organization in San Marcos, CA is seeking a Customer Service Representative for their healthcare services team. The ideal candidate will have outstanding communication skills and a patient-first mindset. This is a fantastic opportunity to make a difference in people’s lives while working in a professional and supportive environment. Key Responsibilities:Patient Support:<ul><li>Respond to patient inquiries via phone, email, or in-person, addressing insurance, billing, or appointment scheduling questions.</li><li>Assist patients with navigating healthcare services, including referrals and preauthorization forms.</li><li>Provide empathetic and professional communication to resolve patient issues or complaints.</li></ul>Administrative Assistance:<ul><li>Maintain accurate records of patient interactions, ensuring documentation is compliant with healthcare privacy standards (e.g., HIPAA).</li><li>Update patient files and verify insurance information at the time of service.</li><li>Assist in processing medical documentation such as referrals, prescriptions, and test results.</li></ul>Collaboration:<ul><li>Coordinate with medical staff and other team members to troubleshoot and streamline operations.</li><li>Follow up with patients regarding appointments, test results, or outstanding inquiries.</li></ul>

Customer Service Representative Customer service: answering phones,processing payments, email correspondence, start/stop service requests, assisting with bills, Good typing skills required- Ability to use multiple screens Mon-Thus- 7am-5:30pm

Front Desk Coordinator We are offering a long term contract employment opportunity for a Front Desk Coordinator in Aliso Viejo, California. As a Front Desk Coordinator, you will be the first point of contact for our visitors, clients, and employees. Your primary tasks will include directing phone calls, maintaining an organized front desk area, and assisting with various administrative tasks. Responsibilities: • Provide detail oriented and courteous assistance to visitors, clients, and employees • Handle incoming and outgoing mail, packages, and deliveries • Direct phone calls, emails, and inquiries to the appropriate departments efficiently • Manage office supplies and ensure the front desk area is tidy and organized • Schedule appointments, meetings, and reserve conference rooms as required • Assist with administrative tasks including data entry, document management, and filing • Monitor access to the office, follow security procedures, and issue visitor badges as needed • Offer general information about the company and its services to visitors and callers • Utilize Microsoft Excel, Microsoft Outlook, and Microsoft Word for various tasks • Display proficiency in answering multi-line phone system and providing concierge services

Receptionist We are seeking a professional and friendly Receptionist who is bilingual in Spanish to join our team on a temporary basis in City of Industry, CA. The ideal candidate will be the first point of contact for visitors and callers, providing excellent customer service while managing front desk operations. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment.Key Responsibilities:<ul><li>Answer and direct incoming calls in a professional and courteous manner.</li><li>Greet visitors, clients, and vendors upon arrival and notify appropriate staff of their arrival.</li><li>Handle bilingual communication (English/Spanish) with visitors, clients, and staff.</li><li>Maintain a tidy and welcoming reception area.</li><li>Distribute incoming mail and packages, as well as prepare outgoing mail.</li><li>Assist with basic administrative tasks such as data entry, filing, and scanning documents.</li><li>Schedule and coordinate appointments, meetings, and conference room bookings.</li><li>Provide general information to callers and visitors regarding the company’s services or policies.</li><li>Assist with light clerical duties such as updating records, preparing documents, and organizing files.</li><li>Support other administrative staff as needed.</li></ul>Schedule:<ul><li>Monday to Friday, 8:00 AM – 5:00 PM.</li><li>On-site position in City of Industry, CA.</li></ul>Duration:<ul><li>Temporary Assignment (with potential for extension based on business needs).</li></ul>Pay Rate:<ul><li>Competitive hourly pay based on experience.</li></ul>

Receptionist We are offering a short-term contract employment opportunity for a Receptionist in Irvine, California. This role primarily focuses on customer service within a detail-oriented environment. The Receptionist will be stationed at the front desk, serving as the initial point of contact for clients and visitors. Responsibilities: • Greet clients and visitors warmly and with detail-oriented manners upon their arrival • Coordinate and manage the booking of conference rooms and visitor offices • Organize catering and food arrangements for events and lunches • Keep the conference room and visitor offices tidy and prepared for use • Manage inbound calls and effectively transfer them to the appropriate party • Sort and distribute incoming mail and handle deliveries • Maintain an updated phone list and other essential records • Handle sensitive and confidential documents with discretion • Collaborate with the onsite team to ensure a smooth operation • Undertake additional projects or tasks as assigned • Maintain cleanliness and organization of the workspace during downtime.

Sr. Full Desk Technical Recruiter Title: Recruiting ManagerDepartment: Robert Half Technology – Permanent Placement ServicesLocation: Irvine, CA Terms: Full-Time, Exempt Compensation: DOE (Salaried) Bonus Eligibility: Yes Robert Half Inc., a global leader in specialized talent solutions, is looking for a recruiting manager to work within the full-time placement recruitment division which is part of Robert Half’s technology talent solutions line of business. Once again, Robert Half was named to FORTUNE® magazine’s list of “Most Admired Companies.” (January 21, 2024) Responsibilities • As a recruiting manager, you will source & recruit target candidate profiles using various tools such as our proprietary database, managing public-facing job postings, direct head-hunting, LinkedIn, public job-boards such as Indeed, Monster & CareerBuilder, generating candidate referrals, attending networking events, etc. • The recruiting manager will screen & Interview potential candidates, qualify them, and match them with the needs of our clients• The recruiting manager / technical recruiter will market the services of Robert Half to commercial clients to generate new business through cross-leveraging existing Robert Half relationships, cold-calling, calling on leads and job postings, attending networking groups, and through the use of tools such as SalesForce.com, ZoomInfo, LinkedIn, our proprietary database, etc. • Negotiate and establish contractual/recruiting agreements with clients • Qualify client job requirements and establish plan to placement • Provide customer service & counsel clients on strategy to attract & on-board talent• Educate clients on current national and local market trends surrounding employment conditions, technical salary ranges and local variances

Dispatcher We are seeking a proficient HVAC Dispatcher to join our team in the service industry, located in Walnut, California. This contract to permanent role involves a variety of tasks such as coordinating service orders, managing customer communications, and assisting with office management procedures. Responsibilities: • Manage and dispatch HVAC service orders to technicians throughout the day, ensuring efficient workflow.• Use mobile phone and iPad tools for effective communication with technicians and other personnel.• Professionally handle incoming office phone calls, providing timely and accurate information.• Keep customer automated systems up-to-date to track and close work orders.• Assist Office Manager and Sales Representatives in their daily tasks for smooth operation.• Perform on-call duty every other week to ensure continuous service.• Generate purchase orders for technicians as needed, adhering to company guidelines.• Use your proficiency in computer programs and CRM to maintain accurate customer and service records.• Apply strong writing and editing skills to draft service calls and time and material approvals.• Close service orders promptly and efficiently, contributing to overall customer satisfaction.

Collections Specialist We are offering a long term contract employment opportunity for a Collections Specialist in Carlsbad, California. As a Collections Specialist, you will be primarily focused on sales order entry, handling collections issues, and interacting with customers. You will also be tasked with ensuring that sales orders are processed accurately and efficiently, while maintaining a high level of customer service. Responsibilities: • Handle sales order entry, with a focus on accuracy and efficiency • Address and resolve collections issues as they arise • Maintain consistent interaction with customers to ensure a high level of customer service • Utilize NetSuite and basic Excel for daily tasks and customer management • Keep track of and follow up with customers regarding collections • Review expense reports and ensure receipt availability • Use your skills in Accounts Receivable (AR), Answering Inbound Calls, Claim Administration, and Collection Processes to meet job requirements • Act as a gatekeeper for sales orders, ensuring all orders are processed correctly and efficiently • Handle B2B collection emails and internal emails • Deal with a large volume of sales orders and manage the accounts of big customers.

Bilingual Spanish Receptionist A well-established company in [Location] is seeking a friendly and professional Bilingual Spanish Receptionist to be the face of the organization. The ideal candidate will have excellent communication skills in both English and Spanish and will excel at providing a welcoming experience for visitors and callers. If you have strong organizational skills and enjoy being at the center of a team’s success, this role is for you! Key Responsibilities:<ul><li>Greet and assist visitors and manage a multi-line phone system to direct calls to the appropriate departments.</li><li>Maintain front desk organization, ensuring a clean and functional reception area.</li><li>Coordinate schedules and meeting spaces as needed for office activities.</li><li>Assist with data entry, file maintenance, and distributing mail or office supplies.</li><li>Translate documents and correspondence from English to Spanish or vice versa, as needed.</li><li>Support other departments with administrative tasks such as preparing correspondence and tracking information.</li><li>Provide a professional, welcoming demeanor in both Spanish and English to ensure all guests feel supported.</li><li>Handle inquiries from clients and team members effectively and promptly.</li></ul>

Accounting Robert Half is recruiting a skilled and detail-oriented Accountant for our Hospitality client located in the heart of Corona, CA. In this role, you will work closely with an accounting team to support the day to day financial operations and ensure accuracy in all accounting processes. This is an onsite, contract position with an excellent opportunity to apply your accounting expertise in a dynamic workplace. Responsibilities:Accounting and Bookkeeping: <ul><li>Maintain and reconcile general ledger accounts.</li><li>Prepare comprehensive financial statements.</li><li>Accounts Payable and Receivable: Accurately process AP/AR transactions and journal entries.</li><li>Payroll & Bank Reconciliations: Manage payroll processes and execute bank reconciliations.</li><li>Month-End and Year-End Closing: Support closing processes with accuracy and attention to detail.</li></ul>

Collections Specialist - Manufacturing Are you skilled in maintaining positive relationships while ensuring payment compliance? Robert Half is assisting a leading manufacturing company in Vista, CA, to find a results-driven Collections Specialist who can effectively manage and resolve outstanding accounts receivable balances. Key Responsibilities:<ul><li>Actively manage and recover overdue accounts by performing timely follow-ups.</li><li>Prepare and send client statements, reminders, and payment demand letters.</li><li>Investigate and resolve billing discrepancies by communicating with vendors and internal teams.</li><li>Work with sales and accounting divisions to process payment adjustments as necessary.</li><li>Maintain accurate records of collections efforts and generate periodic reports for management review.</li><li>Provide recommendations to improve collections processes and minimize risk exposure.</li></ul>

Finance Manager We are in search of a Finance Manager to join our team in Irvine, California. The role is within the commercial real estate finance industry and will involve overseeing loan processes, maintaining client relationships, and ensuring effective data management. This position offers a unique opportunity to apply your expertise in managing financial operations and coordinating with various stakeholders. Responsibilities: • Oversee the loan closing process, including coordinating lender due diligence, maintaining loan closing checklists, and ensuring effective post-closing file maintenance. • Maintain a proactive communication line with clients, lenders, and counsel, responding promptly to inquiries and requests. • Execute loan closing actions in a timely manner to ensure an efficient closing process. • Develop and maintain positive relationships with stakeholders such as the Lender, Lender’s Counsel, Loan Officer, and Title Company. • Manage the collection and filing of all borrower information and financials. • Review and manage information provided by internal team members. • Oversee the coordination and commissioning of all required 3rd party reports. • Ensure timely delivery of required information by coordinating appraisal and other third-party reports. • Manage information flow in SharePoint for both internal and external parties involved in the transaction. • Maintain complete transaction information by updating and managing internal electronic transactions and DRE files. • Follow up on outstanding entity requirements and understand entity documents to identify authorized signors for documents. • Utilize skills in Accounting Software Systems, ADP - Financial Services, CRM, Crystal Reports, Data Mining Techniques, Accounting Functions, Accrual Accounting, Auditing, Budget Processes, and Capital Management.

CFO We are on the hunt for a Chief Financial Officer (CFO) to be an integral part of our team in the aviation industry. Based in Irvine, California, the CFO will play a key role in strategic planning, managing, and operating finance and accounting activities. This is an offering an exciting opportunity. Responsibilities: • Undertake the responsibility of managing all finance and accounting activities • Handle business planning, budgeting, and forecasting tasks efficiently • Oversee financial and administrative functions, including finance, accounting, and investments • Conduct internal audits to ensure financial transparency and compliance • Represent the department's interests in financial policy, aviation, and technical matters • Utilize '3M', 'Accounting Software Systems', 'ADP - Financial Services', 'Business systems', 'CRM' for efficient operations • Oversee all accounting functions for financial clarity • Conduct auditing to ensure all financial operations are within the legal framework • Manage budget processes to maintain financial health of the organisation • Handle capital management and cash flow analysis to ensure financial stability.