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4 results for Sales Support Specialist in Baltimore, MD

Sales Support Specialist
  • Rockville, MD
  • onsite
  • Temporary / Contract
  • 24 - 28 USD / Hourly
  • <p>The Sales Support Specialist provides administrative and operational support to the sales team to help drive revenue and ensure a smooth customer experience. This role assists with order processing, customer communication, reporting, documentation, and coordination across internal departments.</p><p><br></p><p>Responsibilities</p><ul><li>Prepare sales reports, proposals, and presentations</li><li>Maintain CRM records and client data</li><li>Process orders and ensure documentation accuracy</li><li>Support client follow-ups and internal coordination</li></ul><p><br></p>
  • 2026-10-07T00:00:00Z
Customer Support Specialist
  • Bethesda, MD
  • onsite
  • Temporary / Contract
  • 22 - 28 USD / Hourly
  • <p>We are seeking a Customer Support Specialist to join our team and deliver outstanding service to customers through timely, professional, and solutions-focused support. This role delivers responsive customer service while resolving inquiries and documenting interactions accurately.</p><p><br></p><p>Responsibilities:</p><ul><li>Respond to customer inquiries via phone, email, and chat</li><li>Resolve issues and document outcomes in CRM systems</li><li>Escalate complex issues to internal teams</li><li>Identify service trends and improvement opportunities</li></ul><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p>
  • 2026-10-07T00:00:00Z
Customer Service Representative
  • Reston, VA
  • remote
  • Temporary / Contract
  • 17.575 - 20.35 USD / Hourly
  • We are looking for a Customer Service Representative to support the membership team in Reston, Virginia. This is a Contract position suited for someone who communicates clearly, delivers attentive service, and stays organized while handling a steady flow of member inquiries. The ideal candidate is comfortable using Microsoft Office, can quickly learn new database and CRM tools, and works effectively with limited supervision in a part-time weekday schedule.<br><br>Responsibilities:<br>• Respond to incoming member calls and emails with professionalism, accuracy, and a service-focused approach.<br>• Assist the membership department with day-to-day administrative support, including record updates and general coordination tasks.<br>• Enter, review, and maintain member information in internal databases and CRM systems to ensure data accuracy.<br>• Place outbound calls when needed to follow up on requests, confirm details, or provide membership-related assistance.<br>• Use Microsoft Office applications to prepare correspondence, manage documents, and track routine activities.<br>• Learn company-specific systems and apply them efficiently to process inquiries and support membership operations.<br>• Resolve routine customer concerns independently while escalating more complex issues to the appropriate team member.<br>• Manage multiple tasks during part-time weekday hours while maintaining responsiveness and attention to detail.
  • 2026-10-08T00:00:00Z
Customer Service Representative
  • York, PA
  • onsite
  • Temporary / Contract
  • 21 - 24 USD / Hourly
  • <p>Ready to be part of a team driving a major business transformation? We&#39;re looking for a customer-focused, detail-oriented <strong>Customer Service Representative</strong> to play a key role in supporting a growing organization through a critical ERP transition and business integration. This isn&#39;t just a customer service position. It&#39;s an opportunity to bring valuable expertise, make an immediate impact, and help ensure seamless operations as the company transitions from <strong>QAD to SAP S/4HANA</strong>. Your knowledge and support will be instrumental in keeping customers happy, orders moving, and business running smoothly.</p><p><br></p><p>What You&#39;ll Do:</p><ul><li>Process and manage customer orders with accuracy and efficiency.</li><li>Provide exceptional customer support and order status updates.</li><li>Coordinate with logistics and shipping teams to ensure on-time delivery.</li><li>Maintain accurate records and data within ERP systems.</li><li>Help preserve critical QAD knowledge during an important system transition.</li><li>Partner with internal teams to solve problems and keep operations moving.</li><li>Thrive in a fast-paced environment where your contributions truly matter.</li></ul><p><br></p>
  • 2026-10-07T00:00:00Z