<p>Join our team as a Bilingual Patient Service Representative and play a vital role in enhancing the patient experience in a fast-paced healthcare environment. As a key member of our front desk and patient access group, you will deliver exceptional service, leveraging both English and Spanish to support a diverse patient population.</p><p><br></p><p>Responsibilities:</p><p>• Schedule patient appointments and verify insurance.</p><p>• Assist bilingual patient check‑ins and check‑outs.</p><p>• Update patient information in EMR systems.</p><p>• Respond to patient inquiries and route messages.</p><p>• Support clinic admin with records and intake forms.</p><p><br></p>
<p><strong>Patient Services Representative / Front Desk Administrator (Non-Clinical)</strong></p><p><strong>Position Overview</strong></p><p>We are seeking a highly organized, friendly, and professional <strong>Patient Services Representative</strong> to support a fast-paced, high-volume healthcare setting. This role is <strong>non-clinical</strong> and focuses on front-desk operations, patient assistance, and administrative support. The ideal candidate thrives in a busy environment, delivers excellent customer service, and works well as part of a collaborative care team.</p><p><strong>Key Responsibilities</strong></p><ul><li>Greet and assist patients and visitors in a high foot-traffic setting with professionalism and empathy</li><li>Manage patient check-in and check-out processes using <strong>Epic</strong></li><li>Verify patient demographics, insurance information, and appointment details</li><li>Answer and route incoming phone calls; respond to patient inquiries promptly and courteously</li><li>Schedule, confirm, and update appointments as needed</li><li>Maintain accurate documentation and ensure compliance with HIPAA and confidentiality standards</li><li>Serve as a key communication link between patients, providers, and internal departments</li><li>Support general administrative duties including scanning, filing, and data entry</li><li>Collaborate with team members to ensure smooth daily operations and positive patient experiences</li></ul><p><strong>Required Qualifications</strong></p><ul><li>Experience working in a <strong>front desk or patient-facing healthcare environment</strong></li><li><strong>Epic front desk/registration experience required</strong></li><li>Strong communication and interpersonal skills</li><li>Excellent customer service mindset with the ability to remain calm under pressure</li><li>Ability to manage multiple priorities in a fast-paced, high-volume setting</li><li>Strong attention to detail and organizational skills</li><li>Team-oriented, dependable, and professional</li></ul><p><strong>Preferred Qualifications</strong></p><ul><li>Prior experience in ambulatory care, hospital, or outpatient settings</li><li>Familiarity with medical terminology and insurance verification processes</li></ul><p><strong>Why Join Us</strong></p><ul><li>Be part of a patient-centered team making a daily impact</li><li>Dynamic, people-focused work environment</li><li>Opportunity to use your Epic and customer service skills in a meaningful way</li></ul><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team in Washington, District of Columbia. This is a long-term contract position where you will play a key role in assisting individuals with housing waitlist inquiries and applications. The ideal candidate is detail-oriented, organized, and committed to providing outstanding service.<br><br>Responsibilities:<br>• Communicate effectively with individuals on the housing waitlist or those seeking to apply.<br>• Collect and manage physical documents to ensure accurate recordkeeping.<br>• Update and maintain information in the company database with precision.<br>• Scan and file documents systematically for easy access and retrieval.<br>• Perform general clerical and administrative duties to support office operations.<br>• Handle inbound and outbound calls to address customer inquiries.<br>• Provide clear and attentive assistance to customers via phone and email.<br>• Process orders and ensure accurate entry of information into the system.<br>• Collaborate with team members to ensure smooth workflows and customer satisfaction.
<p>Join our healthcare clinic team as a Bilingual Patient Service Representative, where you’ll play a pivotal role in shaping the patient experience. We are seeking a service-oriented individual who is fluent in both English and Spanish with excellent communication skills and a passion for helping others.</p><p>Responsibilities:</p><p>• Schedule patient appointments and verify insurance.</p><p>•Assist bilingual patient check‑ins and check‑outs.</p><p>•Update patient information in EMR systems.</p><p>•Respond to patient inquiries and route messages.</p><p>•Support clinic admin with records and intake forms.</p><p><br></p>
<p><strong>Senior Cloud Security & Solutions Delivery SME</strong></p><p><strong>Location:</strong> Washington, DC (Hybrid – 1 day onsite per week)</p><p> <strong>Clearance:</strong> Ability to obtain a Public Trust</p><p><strong>Duration: </strong>6 – month contract, open for extension or conversion </p><p><strong>Pay: </strong>Starting at $70 hr W2 </p><p><strong>Overview</strong></p><p>An experienced <strong>Senior Security Architect & Solutions Delivery Subject Matter Expert (SME)</strong> is needed to design and guide the implementation of advanced cloud security solutions across a federal environment. This role supports cybersecurity operations by applying Zero Trust principles, strengthening defense‑in‑depth strategies, and securing cloud‑hosted environments. The SME will conduct cloud application assessments, provide architectural guidance, and support emerging cloud technologies such as AI, IoT, RPA, blockchain, and quantum computing.</p><p>This position requires deep expertise in cloud security architecture, Zero Trust frameworks, and the delivery of secure, scalable solutions across multiple cloud service providers.</p><p><br></p><p><strong>Primary Responsibilities</strong></p><ul><li>Provide strategic leadership for enterprise security and Zero Trust architecture initiatives.</li><li>Develop and implement cloud security architectures aligned to Zero Trust principles.</li><li>Lead and oversee cloud security design, controls, and architectural frameworks.</li><li>Offer technical leadership for Zero Trust and security architecture activities.</li><li>Create cloud security architecture roadmaps and long-term strategies.</li><li>Support cloud deployments including private, hybrid, and on‑premises virtualization environments.</li><li>Design security event visibility, logging, and telemetry solutions for cloud environments.</li><li>Provide oversight and design guidance for Identity, Credential, and Access Management (ICAM) solutions.</li><li>Define network security requirements, policies, and controls.</li><li>Apply network segmentation and defense‑in‑depth approaches to cloud architectures.</li><li>Incorporate OT/IoT security requirements into architectural designs.</li><li>Develop scope, cost estimates, and implementation plans for security tool deployments.</li><li>Assess and evaluate new cloud security products and emerging technologies.</li></ul><p><br></p>
