6 results for Customer Service Representative in Aurora, CO

Customer Service Representative Job Overview:We are looking for a detail-oriented and resourceful Customer Service Representative with strong data entry and logistics coordination skills. In this role, you will be responsible for providing exceptional customer support while managing accurate data input and assisting with logistics-related tasks. The ideal candidate will be proactive, organized, and capable of multitasking in a fast-paced environment. Key Responsibilities: Customer Service:<ul><li>Respond promptly to customer inquiries via phone, email, and chat, providing accurate and helpful solutions.</li><li>Resolve customer complaints with empathy and professionalism, escalating issues when necessary.</li><li>Assist customers with placing orders, tracking shipments, and providing status updates.</li></ul>Data Entry:<ul><li>Input and maintain accurate and up-to-date customer and order information in company databases.</li><li>Verify the accuracy of data across systems while identifying and correcting discrepancies.</li><li>Organize and manage large volumes of data in customer relationship management (CRM) software.</li></ul>Logistics Coordination:<ul><li>Collaborate with the logistics team to track and update shipment statuses for customers.</li><li>Monitor delivery schedules and ensure timely communication with customers about delays or updates.</li><li>Support the coordination of warehouse operations, inventory tracking, and shipping processes.</li></ul>

Customer Service Representative We are in the construction/contractor industry, based in Denver, Colorado, 80220, United States, and we're looking for a skilled Customer Service Representative to be a part of our team. Your role will be vital in handling customer inquiries, managing customer accounts, and ensuring the accuracy of customer records. This role offers a short term contract employment opportunity. Responsibilities: • Manage inbound and outbound calls to address customer inquiries • Maintain an accurate record of customer credit applications • Deliver exceptional customer service while handling inquiries • Ensure the accurate and efficient processing of customer credit applications • Exhibit proficiency in data entry tasks • Facilitate email correspondence with customers as necessary • Utilize Microsoft Excel and Word for customer record management • Handle order entries accurately and in a timely manner • Schedule appointments as needed in line with customer requirements • Monitor customer accounts and take necessary actions when required

Receptionist Professional Services Receptionist Our client, a leading law firm, with an office in downtown hiring is seeking a 5 plus years experienced Receptionist/Office Assistant to help support their office and provide exceptional customer service to clients, guests, and employees. This role is vital to maintaining seamless office operations and fostering strong relationships with attorneys, business professionals, and clients. Key Responsibilities: Answer and direct telephone calls, check voicemails, and assist with client inquiries.Welcome visitors, log their information, and coordinate building access.Schedule and maintain conference room reservations and meeting logistics, including food and AV support.Assist with local arrangements such as restaurant reservations and transportation needs.Maintain a secure and organized reception area and office environment.Collaborate with facility management for maintenance requests and building issues.Perform administrative tasks and other duties as assigned.What You’ll Bring: Outstanding communication and organizational skills.Proficiency with office technology (e.g., Zoom, scheduling software).Ability to manage multiple tasks in a professional environment.Commitment to providing excellent customer service. The firm offers an excellent pay and benefits. If you are qualified for this position, please email your resume to Director, mala.saraogi@roberthalf{dot][com] for immediate consideration!

Receptionist We are on the lookout for a meticulous and personable Receptionist for our operations based in Denver, Colorado. As a Receptionist, your primary role will involve handling a multi-line phone system, offering customer service, and managing data entry and email correspondence. This is a unique short term contract employment opportunity that is integral to our industry's operations. Responsibilities • Efficiently manage a multi-line phone system, ensuring all calls are answered and transferred appropriately. • Provide top-notch customer service, addressing and resolving any customer inquiries that arise. • Carry out data entry tasks accurately, keeping customer records up to date. • Handle email correspondence professionally and promptly, ensuring all communications are attended to. • Maintain a welcoming atmosphere by greeting guests and managing door access. • Oversee the inventory of supplies and maintain kitchen cleanliness. • Undertake small-scale filing projects as needed. • Offer guests refreshments such as coffee, water, or tea. • Utilize Microsoft Excel, Outlook, and Word for various tasks. • Organize files and schedule appointments efficiently.

Bilingual Receptionist Bilingual Receptionist Are you a skilled professional fluent in Spanish with a passion for organization and outstanding customer service? Our client is seeking a Bilingual Receptionist who can provide exceptional administrative assistance and reception coverage while fostering a welcoming and productive environment. This role is integral to supporting daily operations and ensuring seamless communication across various departments. Key Responsibilities:<ul><li>Greet and check in all guests, including contractors and suppliers, with professionalism and efficiency.</li><li>Assist associates who forget their badges by providing temporary access solutions.</li><li>Welcome and check in potential candidates scheduled for interviews, ensuring they feel comfortable and prepared.</li><li>Perform reception-related tasks, including answering phone calls, ordering snacks/lunches for meetings, and completing various administrative duties for all departments within the site.</li><li>Transition from a security-focused check-in process to a full-scale receptionist role that supports site operations and departmental needs.</li></ul>

Tax Preparer We are seeking an experienced and detail-oriented tax preparer to join our team. The ideal candidate will have a solid background in preparing tax returns and reports, specifically for W-2, 1099, K-1, Schedule C (business income), and Schedule E (rental income). You will play a key role in delivering high-quality tax preparation services to our clients while ensuring compliance with tax laws and regulations. Key Responsibilities:<ul><li>Prepare and file accurate federal and state tax returns for individuals and small businesses, including W-2, 1099, K-1, Schedule C, and Schedule E.</li><li>Analyze financial documents, income statements, and expense records to determine appropriate tax filings.</li><li>Review and reconcile client-provided data to ensure accuracy and completeness.</li><li>Provide tax planning and advisory services to clients, identifying opportunities for tax savings.</li><li>Maintain up-to-date knowledge of federal, state, and local tax regulations.</li><li>Communicate effectively with clients to gather information and explain tax filing requirements.</li><li>Address client questions and concerns with professionalism and expertise.</li><li>Collaborate with team members to meet deadlines and ensure efficient workflow.</li></ul>