18 results for Job in Augusta, GA

Customer Service Representative -Producer Services Job Summary: The Producer Services Representative role supports the Producer Services contact center by servicing customers through inbound/outbound calls and emails. Ideal candidates thrive in a fast-paced environment demonstrate attention to detail excel in communication and possess strong problem-solving skills. The primary goal is to deliver exceptional customer experiences. In addition assisting with functions that include but is not limited to: Responsibilities - Provide superior customer experience via incoming telephone calls in a fast-paced automated high-volume contact center environment - Assume ownership and timeliness in handling callers requests in an efficient accurate and professional manner - Quickly build rapport and respond to customers in a compassionate manner by identifying and exceeding expectations responding in a respectful accurate timely manner consistently meeting commitments - Ability to navigate multiple systems and applications to research analyze and resolve requests inquiries - Maintain performance and quality standards - Analyze information to make appropriate decisions and solve problems while maintaining a positive phone experience - Ability to learn the basic concepts of personal lines insurance principles and Chubb and Combined products offered to our CWB customers - Work collaboratively with team members and business partners to provide a positive customer experience for our caller - Ability to work 40 hours a week on scheduled shift between the hour 7am-8pm CST work overtime and weekends as needed - Assist with special requests as needed. - Complete additional tasks and other projects/duties as assigned

Systems Administrator We are offering a full time employment opportunity for a Systems Administrator in Aiken, South Carolina, 29803, United States. As a Systems Administrator, you will be working closely with end users and other departments to ensure smooth and efficient IT operations. Responsibilities:• Manage and support Cisco Technologies, Firewall Technologies, Active Directory, and Hyper-V.• Work independently and in a team to troubleshoot and resolve IT issues.• Engage with end users to provide IT support, catering to 25-30 individuals onsite.• Maintain a proactive approach, unafraid to pose queries and initiate solutions.• Ensure proper certification and compliance are met in IT operations.• Regularly monitor, update, and maintain IT systems and user accounts.• Contribute to team effort by accomplishing related tasks as needed.• Maintain regular onsite presence, providing consistent and reliable IT support.• Act as a self-starter, demonstrating initiative and drive in all tasks.• Ensure no on-call situations, maintaining a stable and predictable work schedule.

Biglinual Spanish/English-Customer Service Representative We are offering a permanent employment opportunity in the insurance industry in Columbia, South Carolina. We are looking for a Bilingual Spanish/English Customer Service Representative who is highly organized and detail-oriented. Your primary role will be to support the contact center by servicing customers through inbound/outbound calls and emails. Responsibilities: • Respond to customer inquiries in a fast-paced, high-volume contact center environment • Handle customer requests in an efficient, accurate, and detail-oriented manner • Build rapport quickly and respond to customers in a compassionate manner, consistently meeting commitments • Navigate multiple systems and applications to research, analyze, and resolve customer inquiries • Uphold performance and quality standards, making appropriate decisions to resolve problems • Learn and understand the basic concepts of personal lines insurance principles and the products we offer to our customers • Collaborate with team members and business partners to provide a positive customer experience • Be available to work 40 hours a week on a scheduled shift, with the possibility of overtime and weekend work as needed • Assist with special requests and complete additional tasks as assigned • Use your strong problem-solving skills to deliver exceptional customer experiences.

Tax Senior or Manager - CPA Our client, an established CPA firm in Aiken, South Carolina, is adding an experienced Tax professional to their team. The Tax Senior/Tax Manager will review tax preparation work by staff and will interact with clients. You will be joining a small boutique firm with a diverse clientele from various industries such as medical, real estate, and equestrian. The role involves tax management and customer relationship building, with opportunities for long-term career advancement. Responsibilities:• Ensure accurate tax planning and preparation • Review and correct tax returns, ensuring compliance and accuracy • Manage payroll and 1099s, ensuring all tax aspects are covered• Handle sales tax returns comprehensively• Provide financial advice to clients, fostering trust and long-term relationships• Use accounting software systems like Pro Series for efficient work output• Conduct audits and monitor accounting functions to ensure best practices• Oversee and ensure accurate annual income tax provision• Manage federal income tax return processing and compliance• Assist with entity formation, providing expert advice and guidance• Be a key part of the team, contributing to a productive work environment.

SharePoint Developer We are searching for a proficient SharePoint Developer to be a part of our team. Based in Irmo, South Carolina, the selected candidate will be tasked with enhancing business operations through effective SharePoint solutions, collaborating with IT business analysts, and maintaining system access controls, among other responsibilities. This position offers an exciting employment opportunity. Responsibilities: • Develop and implement SharePoint solutions to improve overall business operations.• Collaborate with IT business analysts, subject matter experts, and stakeholders to understand business requirements.• Deliver actionable solutions based on analyzed business requirements.• Provide quality customer service by resolving end-user issues and managing support requests effectively.• Monitor system performance, carry out system tuning, and escalate any application issues as required.• Design and execute system load/stress tests; evaluate new software for deployment.• Maintain system access controls, documentation, and disaster recovery procedures.• Coordinate with third-party providers to ensure data availability and adherence to IT best practices.• Participate in product design discussions, contributing innovative and practical ideas in a team setting.• Recommend tools, system upgrades, services, and related IT expenditures for budgeting purposes.• Oversee the quality of work performed by contractors by coordinating with vendors for parts, services, and repairs.• Ensure the confidentiality and integrity of information systems by maintaining accurate technical documentation and an internal knowledge base.

Bookkeeper We are offering an exciting opportunity in the industry for an Office Manager located in Augusta, Georgia. In this role, you will handle a variety of tasks, including welcoming the public, accounts payable functions, administrative tasks to name a few! Responsibilities:• Ensure the efficient and accurate processing of customer credit applications• Maintain up-to-date and precise customer credit records• Handle incoming and outgoing communication, including phone calls and mail• Take charge of inventory management, including ordering and distributing office supplies• Organize meetings, appointments, and conference calls as needed• Coordinate requests for personnel and screen candidates for hiring• Carry out pre-employment screening for new hires, including background checks and verification of licenses/certifications• Oversee changes in computer systems needed for new and terminated employees in collaboration with IT company• Administer employee benefits and handle any changes as requested by employees• Maintain detailed records of accounts payable processing cycle and associated ledgers and journals• Oversee the preparation of the accounts payable function, ensuring purchases are approved, invoices are coded, and disbursements are accounted for

Customer Service Manager We are offering a contract employment opportunity for a Customer Service Manager in North Augusta, South Carolina. Our industry requires a dedicated individual who can manage customer service operations, ensure customer satisfaction, and handle customer inquiries efficiently. Responsibilities: • Oversee the processing of customer credit applications, ensuring accuracy and efficiency• Maintain comprehensive and accurate records of customer credit • Monitor customer accounts and take appropriate action when necessary• Handle customer inquiries, providing timely and effective resolutions• Ensure a detail oriented demeanor and positive attitude in all customer interactions• Work independently and as part of a team in a fast-paced environment• Navigate shifting priorities successfully • Utilize proficiency with Windows and Microsoft Office Suite for various tasks• Manage CRM and ERP solutions for customer service operations• Perform regular auditing and manage billing functions• Handle cash activity and answering inbound calls effectively• Use Avaya CMS and About Time software effectively in daily operations.

Bookkeeper We are offering a long term contract employment opportunity for a Bookkeeper in West Columbia, South Carolina. In this role, you will be performing various bookkeeping and administrative tasks, with a focus on Accounts Payable and Accounts Receivable, in an office setting that has recently transitioned to QuickBooks online. Responsibilities: • Accurately processing and reconciling accounts payable and receivable transactions • Maintaining and updating financial records, ensuring accuracy and compliance with applicable standards • Utilizing QuickBooks online for bookkeeping and other related tasks • Assisting with administrative duties, including receiving packages and maintaining an organized work environment • Performing data entry tasks and ensuring all records are up-to-date • Conducting bank reconciliations and maintaining accurate financial reports • Assisting with month end close procedures and payroll processing • Utilizing Microsoft Excel for data analysis and reporting • Collaborating with the team to streamline and improve financial processes • Maintaining a scent-free office environment in accordance with office guidelines.

Customer Service Representative We are offering a contract to permanent employment opportunity for a Customer Service Representative in Augusta, Georgia. This role functions within the finance industry and will involve managing a complex portfolio of consumer loans, processing customer credit applications, and delivering excellent customer service in a high-paced, team oriented environment. Responsibilities:• Originate new loan business by identifying and acting on opportunities with new and existing customers• Provide detailed explanations of the loan process and loan products to potential borrowers• Complete loan applications and proposals for new borrowers, and follow up with pending applicants• Address customer concerns proactively and collaborate with management to devise and implement strategies for potential problem loans• Maintain a well-organized system for loan folders and files• Consistently work towards meeting or exceeding loan goals• Process insurance claims, follow-ups and payments on a daily basis, and keep an updated insurance log• Provide top-tier customer service through daily transactions, customer inquiries and problem resolution• Handle incoming phone calls and check the branch's voicemail regularly• Demonstrate the organization's philosophy and core values through strong communication and customer relations skills.

Controller We are in search of a Controller in the healthcare and social assistance sector, based in Columbia, South Carolina. This role primarily involves overseeing accounting functions, managing healthcare grants, and implementing structure within the finance department. This position offers a contract to permanent employment opportunity. Responsibilities: • Oversee Accounts Payable (AP) and Accounts Receivable (AR) transactions • Manage and audit accounting functions to ensure accuracy • Handle budget processes and financial analysis • Administer grants, including those related to state programs and FQHC • Execute project-based accounting tasks, such as month-end close • Utilize Blackbaud for non-profit accounting purposes • Work closely with community health centers, assisting with their financial needs • Provide structure and organization within the finance department • Manage payroll processes using Kronos • Oversee the finance manager and financial analyst positions

Controller Robert Half is working with a growing manufacturing company who is hiring a Controller to oversee key financial operations and play an integral role in supporting long-term organizational strategies. This is an excellent opportunity for a highly motivated and skilled leader in accounting who is ready to take their career to the next level. MANUFACTURING EXPERIENCE IS REQUIRED FOR THIS ON-SITE ROLE. Key Responsibilities:<ul><li>Manage General Ledger Accounts: Develop and maintain general ledger revenue and expense accounts, ensuring compliance with accepted accounting standards.</li><li>Cost Accounting: develop and maintain accurate cost of products</li><li>Present Financial Statements: Prepare and present confidential financial statements to management to aid decision-making.</li><li>Revenue & Expense Analysis: Analyze and report revenue and expense performance versus budget, offering actionable recommendations for improvement.</li><li>Operational Strategies: Support the General Manager in developing short- and long-term strategic initiatives that drive operational success.</li><li>Reconciliations: Prepare or oversee the monthly reconciliation of all asset, liability, and capital accounts to ensure accuracy and compliance.</li><li>Department Functions: Manage accounts payable, accounts receivable, and banking processes with precision and efficiency.</li><li>Multi-Entity Accounting: Handle accounting operations across multiple legal entities with seamless coordination.</li><li>Sales Tax Tracking: Accurately track and report sales tax to governmental agencies to maintain compliance.</li><li>Internal Controls: Maintain strong internal controls to ensure financial security and optimize organizational processes.</li><li>Collaboration: Work closely with Corporate Controller to support development and financial guidance.</li><li>Insurance and Property Taxes: Manage insurance policies and property tax obligations in alignment with company goals.</li><li>Payroll Management: Oversee payroll processes, ensuring proper controls, accurate payroll taxes, and deductions are in place.</li></ul>

Branch/Retail Banking Clerk We are offering a permanent employment opportunity for a proficient Branch/Retail Banking Clerk in Columbia, South Carolina. This role is within the banking industry where the selected individual will be responsible for handling customer queries, processing applications, and maintaining precise records. The focus will be on utilizing various banking and accounting software systems to ensure smooth operations. Responsibilities: • Accurate processing of customer credit applications using banking software. • Maintain updated and precise customer credit records. • Resolve customer inquiries promptly and proficiently. • Monitor customer accounts and initiate appropriate action when necessary. • Utilize the Lawon ERP system for efficient data processing. • Respond to incoming calls and provide satisfactory solutions to customer queries. • Ensure accurate check processing using LaserPro software. • Understand and adhere to collection processes. • Handle consumer loans with precision and confidentiality. • Analyze and manage credit procedures using Accounting Software Systems.

Desktop Support Analyst Join our team of innovative and passionate desktop support technicians and help us keep our users connected and productive.As a desktop support technician, you will be responsible for providing technical support to our users, both in-person and remotely. You will troubleshoot and resolve computer hardware and software problems, and you will also be responsible for maintaining and upgrading our computer systems. This is a challenging and rewarding role that will give you the opportunity to use your technical skills and problem-solving abilities to make a real difference in people's lives.What you will do:· Provide computer desktop support to local and remote users.· Troubleshoot and resolve computer hardware and software problems.· Maintain and upgrade computer systems.· Coordinate hardware repairs with vendors.· Ensure the integrity of all electronic data records.· Track equipment inventory and collaborate on potential purchases.· Own and execute technology implementation projects.· Communicate regularly and effectively with users.· Maintain records of daily data communication transactions, issues, and remedial actions taken.

Quality Assurance Operations Specialist We are in search of a Quality Assurance Operations Specialist to join our team within the banking industry, located in Columbia, South Carolina. In this role, you will be tasked with auditing deposit operations, identifying and rectifying errors, and collaborating with various departments to implement process improvements. This position offers a contract to permanent employment opportunity. Responsibilities: • Implement quality control measures in collaboration with deposit operations staff. • Conduct audits on deposit transactions such as deposits, withdrawals, transfers, and account maintenance. • Identify, investigate, and rectify discrepancies and errors in deposit operations. • Prepare comprehensive reports and documentation on quality assurance activities. • Assist in the development and maintenance of deposit operations policies, procedures, and training materials. • Provide training to deposit operations staff on quality assurance best practices. • Keep up-to-date with industry trends, regulatory changes, and best practices related to deposit operations and quality assurance. • Monitor the effectiveness of implemented quality control measures and suggest improvements. • Perform NSF/Exception Item Processing, Dormant check handling, Check Adjustments, Returned Items, Large Item Review. • Support CDARS/ICS network activities, distribute for daily CD Interest Check and assist resolving exceptions. • Oversee EFT disputes, provide debit card support, and card maintenance to branch staff. • Process enterprise-wide escheatment for the bank ensuring compliance with all applicable rules and regulations.

Test Center Administrator We are in search of a Test Center Administrator to join our team in Columbia, South Carolina. In this role, you will be tasked with managing the test center, ensuring the integrity of examinations, and providing exceptional customer service. This position offers a short-term contract employment opportunity in the education sector. Responsibilities: • Administering and monitoring examinations to prevent academic dishonesty • Checking identification documents of test takers to verify their identities • Conducting regular walk-throughs of the test room to ensure compliance with rules • Carrying out reception duties and managing inquiries effectively • Writing and submitting detailed reports on each testing session • Utilizing Microsoft Office Suites, including Excel, Word, and Outlook for administrative tasks • Performing clerical duties and maintaining an organized workspace • Handling correspondence related to the test center • Providing excellent customer service and resolving any issues promptly • Managing billing functions efficiently using the 'About Time' system.

Accounting Manager Our client in the financial services industry is seeking an experienced Accounting Manager to join their team in Columbia, South Carolina. In this role, you will handle various financial reporting tasks for loan portfolios, including general ledger preparation, financial reporting, and support of budget and forecast activities. You will also work closely with CPAs to ensure a clean and timely year-end audit. Responsibilities:• Manage the general ledger structure to ensure accurate and timely financial reporting• Oversee monthly and year-end financial closing processes• Handle weekly and monthly financial information reporting for credit unions• Carry out daily banking requirements with accuracy and efficiency• Participate in budgeting and forecasting activities to support financial planning• Collaborate with CPAs for a seamless year-end audit process• Contribute to the development and implementation of procedures and features to improve departmental workflow• Use QuickBooks, Microsoft Excel, and Word to streamline accounting processes

CONTROLLER Outstanding opportunity to join this company that is growing! Great work-life balance, big future plans, and chance to really make a difference here. For immediate and confidential consideration on this or one of the many other positions I'm working, please contact Chris Fallow directly at [email protected] or through LinkedIn.

Valuation Manager Working with a Columbia, SC based firm committed to delivering exceptional financial and valuation consulting services. Our client is seeking a skilled and experienced Valuations Manager to join their growing and dynamic team. The ideal candidate will have a strong background in business valuations, with a keen eye for detail and a commitment to delivering accurate and insightful analyses. Responsibilities will include:· Perform business valuations for mergers and acquisitions, financial reporting, and other purposes.· Utilize various valuation methods, such as discounted cash flow (DCF), comparable company analysis (CCA), and precedent transactions.· Prepare comprehensive valuation reports and presentations.· Analyze financial statements and reports to assess the financial health of businesses.·