<p><strong>Service & Automation Engineer</strong></p><p>This position supports customers with technical service needs related to advanced manufacturing equipment and automated production systems. The role focuses on troubleshooting, upgrade support, and automation software commissioning to ensure equipment performance, uptime, and customer satisfaction.</p><p>You will travel to customer sites and work independently to diagnose and resolve technical issues. Candidates should be self-driven, organized, and comfortable handling service requests both on-site and remotely. Travel may be required on short notice, with service visits typically lasting 1–2 weeks and occasionally longer. When not traveling, you will provide remote support and contribute to continuous improvement of service operations.</p><p><br></p><p>Key Responsibilities</p><p>Customer Support & Service</p><ul><li>Serve as a primary technical contact for customer inquiries and service requests.</li><li>Provide remote troubleshooting support using phone, email, and secure remote access tools.</li><li>Diagnose issues and guide customers through corrective actions.</li><li>Escalate complex problems to specialized engineering teams when needed.</li><li>Perform on-site service work such as troubleshooting, commissioning, maintenance, and repairs when remote resolution is not possible.</li></ul><p>PLC Programming & Troubleshooting</p><ul><li>Modify, test, and debug PLC programs across modern and legacy control platforms (examples include Siemens and Allen-Bradley systems).</li><li>Troubleshoot ladder logic, function blocks, and structured text issues.</li><li>Optimize control logic for performance, safety, and efficiency.</li><li>Perform online/offline edits during commissioning or service activities.</li></ul><p>Drive Configuration & Diagnostics</p><ul><li>Configure and troubleshoot VFDs, servo drives, and motion controllers.</li><li>Set motor parameters, feedback devices, and motion profiles.</li><li>Diagnose drive faults such as overcurrent, encoder errors, or communication issues.</li><li>Integrate drives with PLC systems via industrial networks (e.g., EtherNet/IP, Profinet).</li></ul><p>HMI / SCADA Support</p><ul><li>Create or modify operator interface screens including alarms, trends, recipes, and controls.</li><li>Connect PLC tags to HMI objects and verify communications.</li><li>Adjust user interfaces based on operator feedback.</li><li>Troubleshoot display, scripting, or communication issues.</li></ul><p>Quality & Continuous Improvement</p><ul><li>Confirm resolution of service issues and ensure equipment reliability.</li><li>Provide feedback to engineering teams on recurring problems or improvement opportunities.</li><li>Document service activities and customer interactions in internal systems.</li></ul><p>Collaboration</p><ul><li>Support spare-parts identification and service quotation activities.</li><li>Share technical knowledge with internal teams and participate in project discussions.</li></ul>
<p>The Systems Engineer will design, implement, and support server and infrastructure environments across on-prem and cloud platforms. You’ll focus on reliability, performance, and automation of core IT systems.</p>
<p>This position will serve as the primary manager of an internal application and the servers that support it. This role is responsible for overseeing deployments across multiple production environments, troubleshooting application and system issues, managing patches, and supporting day‑to‑day operational stability. The role will work closely with support teams to triage customer‑reported issues, diagnose performance problems, and maintain proper workflow and documentation. Success in this role requires strong SQL skills, experience in Windows Server environments, excellent problem‑solving abilities, and the ability to operate as a collaborative, disciplined, and adaptable team member.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>· Deploy applications across all environments, including Staging, Pre‑Production, UAT, and Production.</p><p>· Investigate, troubleshoot, and resolve reported application and system issues.</p><p>· Perform moderate testing of applications after deployment.</p><p>· Assist in updating testing, deployment, and operational guidelines.</p><p>· Monitor client systems to ensure ongoing stability and expected performance.</p><p>· Implement automation steps using proprietary job/worker management systems.</p><p>· Coordinate with Support teams to triage and communicate issues related to running systems.</p><p>· Construct SQL queries and scripting tools to investigate, analyze, and resolve application or performance problems.</p><p>· Diagnose system-level performance issues and recommend solutions.</p><p>· Provide daily operational support through early detection and monitoring of systems.</p><p>· Collaborate with support groups to assist with root‑cause analysis and system recovery.</p><p>· Perform other related duties as assigned.</p>
<p><u>Endpoint Engineer</u></p><p>We are seeking an experienced Endpoint Engineer to support large-scale endpoint environments across multiple client infrastructures. This role focuses on maintaining endpoint security posture, ensuring patch compliance, and managing device security operations across enterprise device fleets. The ideal candidate will have hands-on experience managing thousands of endpoints in complex environments and will work across endpoint management, vulnerability remediation, and security monitoring activities. This position combines technical engineering responsibilities with operational support and client-facing collaboration.</p><p><br></p><p>this is a 5 days onsite position </p><p><u>Key Responsibilities</u></p><ul><li>Plan, test, and deploy operating system and application updates across large endpoint fleets using structured deployment strategies such as pilot groups and phased rollouts.</li><li>Monitor patch compliance and coordinate maintenance windows, approvals, and remediation timelines.</li><li>Troubleshoot patch deployment failures and coordinate rollback or recovery actions when updates introduce system instability or compatibility issues.</li><li>Deploy, configure, and maintain endpoint protection platforms including EDR/XDR solutions.</li><li>Tune security policies, configure alerting and prevention settings, and investigate suspicious endpoint activity.</li><li>Contain or isolate compromised systems when threats are detected.</li></ul><p>Threat Detection and Incident Response</p><ul><li>Investigate security alerts and abnormal endpoint behaviors including malware, ransomware, and unauthorized activity.</li><li>Support incident response activities including investigation, containment, eradication, and recovery.</li><li>Document findings and contribute to post-incident remediation and security improvements.</li><li>Review endpoint vulnerability findings and prioritize remediation based on severity and risk exposure.</li><li>Track remediation progress and ensure endpoint compliance across operating systems and applications.</li><li>Support regular vulnerability scanning validation and endpoint security assessments.</li><li>Implement endpoint security configurations and baseline standards across enterprise devices.</li><li>Support endpoint encryption, firewall policies, privilege controls, and system security settings.</li><li>Develop PowerShell scripts and automation to improve patch deployment, compliance reporting, and endpoint management processes.</li><li>Generate operational reports and security metrics related to patch status, endpoint coverage, and vulnerability remediation.</li><li>Maintain device inventory and asset lifecycle records for enterprise endpoints including desktops, laptops, and associated services.</li><li>Ensure endpoints remain compliant with patching and security requirements throughout their lifecycle.</li><li>Identify and remove outdated, unauthorized, or unsupported tools and applications from endpoint environments.</li><li>Communicate security posture updates, patch compliance status, and incident response activities to internal teams and client stakeholders.</li><li>Participate in operational reviews and security discussions to provide technical insights and recommendations.</li></ul>
We are looking for an experienced Cyber Security Engineer to enhance and safeguard our security frameworks across cloud, network, and endpoint systems. This role requires a balance of technical expertise and strategic thinking, with a focus on implementing and maintaining security best practices. The ideal candidate will possess strong communication skills and the ability to collaborate effectively with technical teams and leadership.<br><br>Responsibilities:<br>• Manage and optimize security platforms, including Microsoft Azure services, CrowdStrike, Secureworks/Sophos, and Mimecast.<br>• Develop and enforce security protocols for cloud infrastructure, network configurations, and endpoint systems.<br>• Collaborate with engineering teams to establish secure architecture and ensure compliance with security standards.<br>• Monitor and analyze security alerts, investigate potential threats, and lead incident response efforts.<br>• Perform risk assessments, identify vulnerabilities, and implement remediation strategies.<br>• Create and maintain security documentation, policies, and standards to support organizational goals.<br>• Offer expert recommendations on security improvements and architectural strategies.<br>• Communicate findings and risks to stakeholders in a clear and actionable manner.<br>• Support compliance efforts, audits, and third-party security assessments.<br>• Contribute to the organization’s overall cybersecurity strategy and maturity.
<p>The AWS Cloud Engineer will design, deploy, and maintain scalable and secure infrastructure in AWS. You’ll support production environments, optimize performance and costs, and automate infrastructure operations.</p>
<p><strong>Summary</strong></p><p>We are seeking an experienced Site Reliability Engineer II to help build, maintain, and scale our cloud‑native (Azure) environment. This role partners closely with development and operations teams to ensure high reliability, scalability, security, and efficiency. The ideal engineer is passionate about automation, observability, cloud infrastructure, and SRE best practices.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Design, implement, and manage Azure cloud infrastructure using Terraform and Terragrunt</li><li>Maintain, monitor, and optimize Kubernetes clusters (AKS)</li><li>Build and manage CI/CD pipelines using GitHub Actions/Workflows and ArgoCD in a GitOps model</li><li>Enhance reliability through monitoring, alerting, and observability using Grafana (Prometheus, Loki, Tempo is a plus)</li><li>Automate operational tasks to reduce manual toil</li><li>Participate in on-call rotations, incident response, and post-mortem reviews</li><li>Collaborate with development teams to improve application reliability, performance, and scalability</li><li>Implement and advocate for SRE practices including SLIs, SLOs, and error budgets</li><li>Continuously improve infrastructure performance, cost efficiency, and security posture</li></ul><p>Please note, these are hybrid in Alpharetta, GA 3x/week and does have an on call rotation 2-3x/month. However, this won’t ever go later than 10:00pm ET.</p>
<p>Robert Half is hiring! We are looking for an experienced Site Reliability Engineer to join our team. This role involves designing, operating, and enhancing a secure, scalable, and cost-efficient multi-cloud platform. The ideal candidate will possess a strong technical background, a passion for automation and observability, and a commitment to improving system reliability and efficiency.</p><p><br></p><p>Responsibilities:</p><p>• Design, implement, and manage reliable and scalable systems across multi-cloud environments, including AWS and Azure.</p><p>• Develop and refine service level objectives (SLOs), service level indicators (SLIs), and error budgets to support system reliability.</p><p>• Lead root cause analyses for incidents and implement measures to prevent recurrence.</p><p>• Enhance platform observability by creating and maintaining metrics, logs, traces, and alerts.</p><p>• Drive cloud cost optimization initiatives by implementing cost visibility, forecasting, and accountability measures.</p><p>• Collaborate with security teams to ensure compliance with regulatory standards and embed security into platform operations.</p><p>• Automate operational workflows using Infrastructure as Code and CI/CD pipelines.</p><p>• Utilize AI tools to improve incident analysis, capacity planning, and operational efficiency.</p><p>• Mentor and guide engineering teams on reliability practices and cost-efficient architectures.</p><p>• Partner with cross-functional teams to influence technical direction and improve operational maturity.</p>