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4 results for Technical Support Analyst in Anoka, MN

Member Support Specialist

Minnetonka, MN
remote
Temporary / Contract
16.625 - 21 USD / Hourly
A growing organization is seeking Member Support Specialists to provide exceptional service and support to customers in a fast-paced, team-oriented environment. Key Responsibilities<ul><li>Respond to customer inquiries regarding billing, benefits, enrollment and claim and resolve issues accurately and efficiently.</li><li>Provide support regarding products, services, account information, and general questions.</li><li>Deliver a positive customer experience through professional communication and problem-solving.</li><li>Maintain detailed documentation and follow through to resolution.</li><li>Navigate multiple systems and online tools while managing customer interactions.</li></ul>
2026-07-07T00:00:00Z

Billing Support Specialist

Minneapolis, MN
onsite
Temporary to Hire
23.75 - 27.5 USD / Hourly
We are looking for a detail-focused Billing Support Specialist to join a manufacturing organization in Minneapolis, Minnesota. This contract opportunity with permanent potential is ideal for someone who enjoys working with invoicing, resolving payment-related issues, and supporting accurate financial operations. The person in this role will work closely with cross-functional teams to help maintain billing accuracy, support month-end activities, and contribute to timely reporting and documentation. Responsibilities: • Review and prepare customer invoices to confirm charges, quantities, and supporting details are accurate before release. • Investigate billing issues such as payment shortages, disputed amounts, and customer questions, then coordinate solutions in a timely manner. • Contribute to month-end close by processing billing corrections, completing reconciliations, and helping ensure financial records are current. • Oversee daily billing workflow queues and prioritize outstanding items to keep turnaround times on track. • Examine customer agreements, rate structures, and invoicing timelines to ensure billing activity follows approved terms. • Work with accounts receivable, sales, and operations teams to align invoicing details with revenue recognition and customer expectations. • Maintain organized billing files and supporting records so documentation is complete and ready for audit review. • Assist in preparing reports related to billing performance, aging trends, and variances to support operational and financial analysis.
2026-06-24T00:00:00Z

Cybersecurity Analyst

Maple Grove, MN
onsite
Permanent / Full Time
105000 - 144000 USD / Yearly
We are looking for a Cybersecurity Analyst to help strengthen security operations and improve defensive capabilities across the organization. In this role, you will identify and investigate threats, enhance monitoring strategies, and support timely response to security events. This position is ideal for a hands-on, detail-oriented individual who can combine technical analysis, detection development, and cross-functional collaboration to protect enterprise systems and data. Responsibilities: • Oversee daily security event monitoring and assess alerts to identify potential threats, suspicious activity, and active incidents. • Use Splunk to analyze logs, correlate events, and create meaningful detections that improve visibility across the environment. • Design, refine, and maintain dashboards, searches, and alert logic to increase detection accuracy and reduce unnecessary noise. • Apply the MITRE ATT&CK framework to strengthen threat analysis and develop detection content aligned to adversary behaviors. • Support incident response efforts by assisting with investigation, containment, remediation, recovery, and lessons-learned activities. • Document operational procedures, response playbooks, and technical workflows to promote consistency and readiness within security operations. • Work with IT and business stakeholders to address control gaps, improve security processes, and enhance overall resilience. • Develop reporting, metrics, and trend analysis to communicate risks, operational performance, and emerging concerns to stakeholders. • Leverage Python, PowerShell, and automation techniques to streamline repetitive tasks and improve security operations efficiency. • Review large volumes of security data to uncover patterns, emerging threats, and opportunities for more proactive defense.
2026-06-30T00:00:00Z

Operations Support

Saint Paul, MN
onsite
Temporary / Contract
25 - 29 USD / Hourly
We are seeking an office Operations Coordinator to join our team. The ideal candidate will be organized, detail-oriented, and possess strong computer literacy skills. Experience in order entry and office management is a plus. **Responsibilities:**- Facilitating cross-channel feedback from customers and employees to management and executive teams- Working with team leaders, managers and department heads to learn departmental needs and goals- Ensuring that all activities conform to local, federal, industry and company standards- Observing, reviewing and analyzing processes to identify inefficiencies and areas where improvements could be made- Identifying and resolving any problems in the production process- Designing and maintaining clear operational guides to ensure consistency of operations- Delivering reports to department heads, management teams and boards of directors to provide insight into the overall efficiency of the organization- Collaborating with management and executives to set departmental and organization-wide goals- Manage and coordinate daily operational functions- Handle order entry and processing- Maintain organized files and documentation- Assist with calendar management and scheduling- Support office management tasks- Provide administrative support to the team-Help with high volume recruitment of entry level positions
2026-07-16T00:00:00Z