NOC Technician<p>We are looking for a NOC Technician to support network operations from 11pm - 7am, onsite.</p><p><br></p><p>Responsibilities:</p><p>• Engage telecom providers and monitor the network management system to drive restoral efforts.</p><p>• Keep incident details updated in the incident management tool with accurate information in a timely manner.</p><p>• Work with the team to resolve moderate to complex issues with critical customer services.</p><p>• Use discretion to interpret and apply established processes to avoid prolonged or wider spread failures.</p><p>• Monitor and troubleshoot system performance, and escalate network issues as necessary.</p><p>• Participate in the design and configuration of network solutions.</p><p>• Provide customers with guidance to resolve problems, with a focus on attention to detail.</p><p>• Train on three all NOC 3 positions: Transport, DataLink, Applications.</p><p>• Ensure the continuous monitoring of network components, ground station/radios, and central processing systems.</p><p>• Maintain the daily flow of millions of messages through the continuous monitoring of central channels connected to routers.</p>Data Center TechnicianWe are offering a contract to permanent employment opportunity for a Data Center Technician in Ashburn, Virginia. This role is integral to our operations, with duties centering around managing infrastructure installation requests, supporting power downs and single-sided events, certifying infrastructure network connections and peripherals, and coordinating work requests with electrical contractors.<br><br>Responsibilities:<br><br>• Manage and oversee infrastructure installation requests from start to finish<br>• Support and facilitate power downs and single-sided events<br>• Certify infrastructure network connections and peripherals prior to their transition to DCS<br>• Collaborate with the BAU team to provide any additional infrastructure<br>• Coordinate with BU's and Hines engineering<br>• Work with electrical contractors to ensure all service levels are met<br>• Provide detailed estimates of assigned projects and document requirements through direct communication with IT or Project Management teams<br>• Create and monitor Tickets/TCMs for approval, and closeout/cancel them once work is complete<br>• Coordinate power remediation from start to completion<br>• Assist with rack level capacity management and MOA monitoring<br>• Participate in meetings pertaining to BAU or projects INF work<br>• Provide Root Cause Analysis reports regarding power issues<br>• Coordinate the Infrastructure Installs including but not limited to Power installs, Infrastructure & Rack installs, and Infrastructure Cabling (Fiber and copper)<br>• Oversee equipment procurement process, including ordering of all infrastructure materials, tracking Purchase Orders, and managing Infrastructure StockSystems Engineer<p>Are you looking to leverage your Linux and Kubernetes knowledge and ready to take on a new challenge? Do you have an active TS/SCI Clearance? If so, we are looking for someone like you to join a dynamic team! Working closely with a development team, this role is pivotal to infrastructure and platform services. You will be responsible for configuring, administering, and optimizing Linux RedHat, orchestrating with Kubernetes, while ensuring robust security measures, and enhancing overall platform performance. This position is full time, with full benefits and 100% onsite in Arlington, VA.</p><p><br></p><p>Responsibilities include:</p><ul><li>Design, deploy, and maintain scalable and reliable infrastructure using Linux-based systems.</li><li>Implement and manage Kubernetes clusters for container orchestration and management.</li><li>Develop and maintain CI/CD pipelines to automate software delivery and deployment processes.</li><li>Collaborate with development teams to optimize application performance and reliability.</li><li>Monitor system performance and troubleshoot issues to ensure high availability and uptime.</li><li>Implement and manage infrastructure as code (IaC) using tools like Terraform or Ansible.</li></ul>Firm Administrator<p>Firm Administrator/ HR & Accounting ~Law firm D.C. area</p><p> $100k-$115k, plus benefits, flexible work schedule/great work-life balance</p><p> </p><p>My client is a growing law firm in need of a Firm Administrator to lead the human resources and accounting for the organization. The Firm Administrator will manage office operations, including administrative staff, and oversee AP, AR, and human resource duties candidates with experience working in law firms are highly encouraged to apply. The Firm Administrator will be responsible for the following duties:</p><p> </p><p> •Responsible for all HR matters, including benefits, employee relations, recruiting, and onboarding new hires</p><p> •Process accounts payable, receivable, and payroll in QuickBooks</p><p> •Perform bank reconciliations, accounting, client billing, collections</p><p> • Develop and update of organization’s policies and procedures and oversee the implementation of policies and procedures, including the Employee</p><p> Handbook</p><p> •Develop, maintain, and prepare periodic reports</p><p> that compare budgeted costs to actual costs</p><p> •Perform accurate and timely Bank Reconciliations</p><p> •Maintaining vendor files, and facilities for the</p><p> organization</p><p> </p><p> All interested candidates in this Bookkeeper opportunity and other full-time opportunities in Accounting Operations please send your resume to Justin Decker via LinkedIn.</p><p> </p>Customer Support Agent<p>Emerging services company seeks a Customer Support Agent with financial services or professional services. As the Customer Support Specialist, you will respond to client inquiries, building strong client relationships, provide legal support, implement process improvement, and manage the communication channels between internal departments. The ideal candidate for this role should have an intense passion for client satisfaction, advanced multi-tasking capabilities, superb customer service skills and a strong drive for problem-solving.</p><p><br></p><p>What you get to do everyday</p><p>· Fulfill customer inquiries</p><p>· Account Management</p><p>· Prepare client invoices</p><p>· Build strong customer relationships</p><p>· Review and analyze legal documents</p><p>· Execute legal research</p><p>· Maintain customer accounts</p><p>· Document hardware issues</p><p>· Electronic filing of documents</p>Sharepoint Admin<p><strong>Job Title: SharePoint Administrator (Contract – Remote)</strong></p><p><strong>Location:</strong> Remote (Non-Profit Organization in Washington, DC)</p><p><strong>Duration:</strong> Approx. 3 months (Temporary Contract)</p><p><strong>Industry:</strong> Non-Profit (Less than 50 Employees)</p><p><strong>Job Description:</strong></p><p>Our client, a mission-driven non-profit organization based in Washington, DC, is seeking a <strong>SharePoint Administrator</strong> to support their <strong>Box to SharePoint migration project</strong>. This is a <strong>remote, contract role</strong> for approximately <strong>3 months</strong>, working alongside an <strong>MSP that is handling the heavy lifting of the migration</strong>. The selected candidate will serve as a key <strong>consultative resource</strong>, ensuring the migration aligns with best practices and meets the organization’s operational needs.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide <strong>expert guidance</strong> on best practices for <strong>Box to SharePoint migrations</strong> (must have done at least 3-5 of these in previous roles).</li><li>Act as a <strong>liaison</strong> between the organization and the MSP, ensuring a smooth transition.</li><li>Offer <strong>strategic insights</strong> into planning, governance, and optimization of SharePoint usage.</li><li>Assist in post-migration <strong>troubleshooting and knowledge transfer</strong> to internal staff.</li><li>Ensure SharePoint is structured efficiently for <strong>document management and collaboration</strong>.</li><li>Train and support staff in <strong>SharePoint best practices</strong> after the migration.</li></ul><p><strong>Required Qualifications:</strong></p><ul><li><strong>Proven experience (3-5 migrations in previous roles) specifically from Box to SharePoint</strong> (experience with Dropbox is not applicable).</li><li>Strong understanding of <strong>SharePoint administration, governance, and best practices</strong>.</li><li>Experience working in a <strong>consultative role</strong>, guiding organizations through migration projects.</li><li>Ability to collaborate effectively with external vendors and internal stakeholders.</li><li>Experience with <strong>non-profit organizations</strong> is a plus but not required.</li></ul><p><br></p><p><br></p><p><br></p><p><br></p>