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2 results for Help Deskdesktop Support Analyst in Ames, IA

Technical Operations Analyst

West Des Moines, IA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a Technical Operations Analyst to support a life insurance team in West Des Moines, Iowa through a Long-term Contract engagement. This position focuses on strengthening day-to-day operations by creating structure, improving coordination, and maintaining the processes and documentation that help the team operate efficiently. The ideal candidate is comfortable working across functions, managing multiple priorities at once, and stepping into evolving assignments with a practical, solutions-oriented approach. Responsibilities: • Oversee recurring operational activities that keep the team organized, aligned, and moving forward on priority work. • Develop, maintain, and refine documentation, procedures, and governance materials to improve consistency and team effectiveness. • Partner with stakeholders across business and technical groups to coordinate deliverables, resolve blockers, and support smooth execution. • Track operational metrics, dashboards, and reporting to provide visibility into performance, risks, and progress. • Help identify process gaps and recommend improvements that reduce inefficiencies and strengthen operational controls. • Support management of operational initiatives by balancing short-term assignments with longer-running efforts across the team. • Contribute to risk awareness by monitoring operational issues and helping maintain sound reporting and control practices. • Assist with budget-related tracking, coordination activities, and other administrative operations that support team objectives.
2026-06-26T00:00:00Z

Enterprise IT Applications Analyst

Des Moines, IA
onsite
Permanent / Full Time
70000 - 80000 USD / Yearly
Position: Enterprise IT Applications Analyst Location: West Des Moines, IA - Hybrid Salary: $70,000 - $80,000 base + bonus + excellent benefits *** For immediate and confidential consideration, please APPLY and EMAIL YOUR RESUME to MEREDITH CARLE . My email can be found on my LinkedIn page. *** Ready to move beyond tickets and truly own business-critical technology? We're partnering with a growing, mission-driven organization seeking an Enterprise Applications Analyst to serve as a key member of a collaborative IT team. This is a highly visible role where you'll lead application initiatives, support Microsoft technologies, drive system integrations, and partner directly with users across the organization. This position offers the opportunity to become the subject matter expert for critical business applications while helping shape technology strategy during a period of significant growth and transformation. What You'll Do • Own and support enterprise applications including SharePoint, ADP, LMS, and other key business systems • Serve as needed, as Tier III support for Microsoft 365, Teams, OneDrive, and SharePoint • Lead projects involving application integrations, workflows, and process improvements • Support role-based access, user provisioning, and identity management initiatives • Partner directly with employees to solve business and technology challenges • Assist with Zoom and Teams webinars, collaboration tools, and end-user productivity solutions • Coordinate with vendors and internal stakeholders to optimize technology investments What We're Looking For • 5+ years of experience in Applications Support, Systems Administration, Business Systems, or Technology Analyst roles • Strong Microsoft 365 and SharePoint experience • Experience supporting enterprise business applications • Familiarity with Active Directory, access management, user provisioning, or system integrations • Excellent communication, customer service, and problem-solving skills • Someone who thrives in a fast-paced, evolving environment Why This Opportunity? • Lead meaningful, organization-wide technology initiatives • Broad exposure to Microsoft technologies, business applications, integrations, and project work • High visibility within a growing organization • Hybrid work schedule • Excellent benefits, PTO, 401(k) match, and bonus opportunity • Opportunity to make a real impact while continuing to grow your career If you're looking for a role that blends technology, business systems, end-user partnership, and project leadership, we'd love to connect. *** For immediate and confidential consideration, please APPLY and EMAIL YOUR RESUME to MEREDITH CARLE . My email can be found on my LinkedIn page. Also, you may contact me at 515-303-4654. Or one click apply on our Robert Half website. No third party inquiries please. Our client cannot provide sponsorship and cannot hire C2C. ***
2026-07-08T00:00:00Z