11 Results for Bilingual Call Center Specialist Jobs in Allentown, PA

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Call Center Specialist

Blue Bell, PA
onsite
Temporary to Hire
17 - 17 USD / Hourly
We are looking for a compassionate and dependable 2nd Shift Call Center Specialist to join a fully onsite team in Pennsylvania. This contract-to-permanent opportunity is ideal for someone who communicates clearly, handles sensitive conversations effectively, and enjoys helping people through important next steps. In this role, you will serve as an initial point of contact, collect key details accurately, and provide a positive experience for customers navigating life insurance-related inquiries. Hours: M-F 2:30pm -10pm (2nd shift), Sundays occasionally – 9am-2pm Responsibilities:• Handle a high volume of incoming and outgoing calls while maintaining a courteous, patient, and detail-oriented approach.• Speak with customers about life insurance-related matters, gather necessary information, and document details accurately in company systems.• Guide callers through the early stages of the process by answering questions and explaining next steps clearly.• Enter and update customer records with close attention to accuracy, completeness, and timeliness.• Provide empathetic support during sensitive conversations and respond appropriately to customer concerns.• Coordinate with internal teams to ensure each inquiry is routed correctly and progresses efficiently.• Maintain consistent attendance and schedule flexibility, including second-shift hours and occasional Sunday coverage.• Support day-to-day call center operations while meeting service expectations for responsiveness and quality.
2026-10-01T00:00:00Z

Call Center Specialist

Malvern, PA
onsite
Temporary / Contract
23 - 23 USD / Hourly
We are looking for an Order Fulfillment Representative to join a busy onsite team in Malvern, Pennsylvania. This Long-term Contract position is ideal for someone who enjoys delivering responsive customer support while handling order-related tasks with precision. In this role, you will work directly with customers to confirm details, prepare accurate documentation, and help maintain dependable records in a fast-moving environment. Responsibilities:• Manage incoming customer requests related to orders and pricing, ensuring each transaction is entered correctly and completed on time.• Speak with customers to clarify purchase details, resolve missing information, and confirm order accuracy before processing.• Prepare and update quotes based on customer needs while maintaining clear and attentive communication throughout the process.• Enter, review, and maintain customer account information to support accurate records and efficient service.• Provide day-to-day assistance in a high-volume support setting, balancing speed with attention to detail.• Use office applications and internal customer service tools to document activity, track requests, and support workflow needs.
2026-10-09T00:00:00Z

Bilingual Administrative Assistant

Bethlehem, PA
onsite
Temporary / Contract
22 - 24 USD / Hourly
Robert Half is seeking a detail-oriented and detail oriented Bilingual Administrative Assistant to support daily office operations and provide administrative assistance to internal teams and external clients. The ideal candidate is highly organized, communicates effectively in English & Spanish, and can manage multiple priorities in a fast-paced environment. Key Responsibilities: <ul><li>Provide general administrative support, including calendar management, meeting coordination, and document preparation.</li><li>Answer and direct phone calls, emails, and other correspondence in both languages.</li><li>Greet visitors and provide detail oriented front-office support.</li><li>Translate verbal and written communications as needed.</li><li>Maintain organized filing systems, records, and office documentation.</li><li>Schedule appointments, travel, and meetings for managers or team members.</li><li>Assist with data entry, report preparation, and spreadsheet tracking.</li><li>Support internal departments with clerical tasks and special projects.</li><li>Order office supplies and help maintain smooth day-to-day office operations.</li><li>Handle confidential information with discretion and professionalism.</li></ul>
2026-10-05T00:00:00Z

Customer Service Representative

Allentown, PA
onsite
Temporary / Contract
18 - 20 USD / Hourly
Robert Half is seeking a professional and customer-focused Customer Service Representative to support daily client interactions and deliver excellent service across phone, email, and digital channels. This role is ideal for someone who communicates clearly, solves problems efficiently, and can manage a high volume of inquiries while maintaining accuracy and professionalism. Key Responsibilities:<ul><li>Respond to customer inquiries by phone, email, and other communication channels.</li><li>Resolve customer issues, complaints, and service requests in a timely and professional manner.</li><li>Maintain accurate customer records and update information in CRM or internal systems.</li><li>Process orders, requests, returns, and other service-related transactions.</li><li>Escalate complex issues to the appropriate team when needed.</li><li>Collaborate with internal departments to ensure timely resolution of customer needs.</li><li>Track recurring service issues and share insights to help improve customer experience and workflow efficiency.</li><li>Support high-volume service needs while maintaining attention to detail and service quality. </li></ul>
2026-10-02T00:00:00Z

Customer Service Representative

Reading, PA
onsite
Temporary to Hire
19 - 21 USD / Hourly
We are looking for a Customer Service Representative to support repair coordination activities for fleet units. This contract opportunity with potential for a permanent role is ideal for someone who can balance vendor communication, scheduling, and accurate record management in a fast-paced environment. The person in this role will help keep repair activity moving efficiently by monitoring service progress, updating records, and working across several business systems throughout the day. Responsibilities:• Coordinate transportation arrangements for units moving to and from external repair providers.• Communicate regularly with vendors and internal branch or office teams regarding unit location, maintenance activity, and repair progress.• Track repair timelines closely and follow up promptly on status updates, delays, and approval needs.• Escalate outstanding repair issues when necessary to help prevent service interruptions and support timely resolution.• Maintain accurate documentation for maintenance events, repair updates, and current unit status in company systems.• Enter and update information across multiple platforms while managing ongoing communication with vendors and internal stakeholders.• Use tools such as AS/400, ServiceNet, Microsoft Excel, and Microsoft Access to support daily coordination and reporting tasks.• Provide organized administrative support that helps ensure repair records, schedules, and communications remain current and complete.
2026-10-07T00:00:00Z

Customer Service Representative

Bridgewater, NJ
onsite
Temporary / Contract
23 - 27 USD / Hourly
We are seeking a Customer Service Representative to provide exceptional customer support and ensure accurate order processing. This role serves as a key point of contact for customers, handling inquiries, resolving issues, and coordinating with internal teams to support order fulfillment and customer satisfaction. Responsibilities:<ul><li>Process customer orders accurately, ensuring all account details, pricing, and order information are entered correctly.</li><li>Provide customers with updates on order status, shipping schedules, delays, and additional information needed to complete requests.</li><li>Respond to customer inquiries and resolve issues in a professional and timely manner.</li><li>Monitor and manage online orders, process updates, and maintain ongoing communication with customers.</li><li>Maintain accurate records of customer interactions, concerns, and resolutions.</li><li>Collaborate with internal departments, including sales, marketing, production, and shipping, to support customer needs.</li><li>Answer inbound calls and provide information regarding products, services, and company offerings.</li><li>Process credit card transactions and assist with shipment tracking, delivery coordination, and issue resolution.</li><li>Prepare quotes, create purchase orders, process invoices, maintain files, review reports, and support special projects as needed.</li></ul>
2026-10-08T00:00:00Z

Medical Billing Specialist

Philadelphia, PA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a Medical Billing Specialist to support revenue cycle operations for a healthcare setting in Philadelphia, Pennsylvania. This Contract position focuses on accurate claim handling, payer follow-up, and timely reimbursement across multiple insurance types, including Keystone, auto, workers’ compensation, and commercial plans. The ideal candidate brings strong billing knowledge, sharp attention to detail, and the ability to manage claim activity efficiently in a fast-paced environment. Responsibilities: • Process and submit medical claims for multiple payer categories, ensuring each submission is complete, accurate, and aligned with insurance guidelines. • Investigate unpaid, delayed, or denied claims and work with payer representatives to drive resolution and secure payment. • Review billing records for errors or inconsistencies, make necessary corrections, and promptly refile claims when needed. • Monitor payer-specific rules, reimbursement terms, coding standards, and applicable billing regulations to maintain compliance. • Coordinate with internal teams such as coding, registration, and clinical staff to gather information needed for clean claim processing. • Respond to insurance requests and provide supporting documentation to address claim questions or outstanding issues. • Record account activity, update claim status notes, post remittance details, and reconcile payer and patient balances. • Contribute to denial review efforts and support audit-related activities by maintaining thorough and accurate billing documentation.
2026-09-25T00:00:00Z

Customer Care Rep

Allentown, PA
onsite
Temporary / Contract
19 - 22 USD / Hourly
Robert Half is seeking a Customer Care Representative to support both customers and internal teams. This role is centered on providing responsive, detail oriented service, resolving billing and account-related concerns, and helping ensure utility issues are addressed accurately and efficiently. The ideal candidate is comfortable handling a high volume of phone-based inquiries, managing administrative tasks across multiple systems, and collaborating with cross-functional teams to drive customer issues through to resolution. Responsibilities:<ul><li>Respond to incoming customer calls and inquiries with professionalism, empathy, and a clear focus on problem resolution. </li><li>Research utility billing questions, address account concerns, and take appropriate steps to resolve complaints efficiently. </li><li>Create and update service requests to support field-related issues and coordinate customer visits with utility technicians when needed. </li><li>Enter new customer information and maintain account records across computer systems with a high level of accuracy. </li><li>Apply company guidelines and sound judgment to resolve service issues, escalating more complex matters to management as appropriate. </li><li>Process account-related financial activities, including payments, credits, charge corrections, refunds, and payment reversals. </li><li>Partner with internal departments to investigate customer concerns and support timely, well-documented resolutions. </li><li>Assist with non-payment service interruption activities, as well as tracking new installations and distributing equipment to contractors. </li><li>Support onboarding and training efforts for new team members and serve as a resource for colleagues across departments.</li></ul>
2026-10-12T00:00:00Z

Client Services Representative

Newtown, PA
onsite
Permanent / Full Time
60000 - 80000 USD / Yearly
We are looking for a Client Services Representative to support a fast-paced public accounting environment. This role serves as a key point of contact for clients, helping ensure information is gathered accurately, timelines are met, and service remains consistent and dependable throughout the engagement lifecycle. The ideal candidate brings prior experience within an accounting firm and can confidently manage administrative, document, and client-facing tasks with a high degree of discretion. Responsibilities: • Serve as a primary contact for clients, providing timely updates and a responsive, service-oriented experience across routine interactions. • Organize and monitor the receipt of tax and accounting materials, ensuring documents are collected, sorted, and prepared for internal use. • Support the preparation, assembly, distribution, and status tracking of tax return packages to help keep engagements moving on schedule. • Draft engagement letters, written client communications, and other administrative materials needed to support daily operations. • Coordinate meetings and maintain calendars for team members, helping balance priorities and scheduling needs. • Keep client files accurate and current by managing electronic records and maintaining well-structured filing systems. • Track workflows and assist with document control and general administrative processes to improve visibility into outstanding tasks. • Reach out to clients regarding missing items or pending requests to help ensure required information is received by target deadlines. • Provide administrative support for invoicing and related accounting tasks while safeguarding confidential information.
2026-09-25T00:00:00Z

Customer Service Manager

Franklin Park, NJ
onsite
Permanent / Full Time
75000 - 950000 USD / Yearly
benefits:<ul><li>401(k) </li><li>Vision Insurance</li><li>Dental Insurance</li><li>Health Insurance</li><li>Life Insurance</li><li>Paid Time Off </li></ul>Responsibilities<ul><li>Manage, coach, and develop a team of Customer Service Representatives.</li><li>Monitor team performance and establish service goals and KPIs.</li><li>Handle escalated customer inquiries and resolve complex issues.</li><li>Develop and implement customer service policies, procedures, and best practices.</li><li>Analyze customer feedback and identify opportunities for process improvements.</li><li>Partner with sales, operations, and other departments to ensure customer satisfaction.</li><li>Track and report on customer service metrics, trends, and team performance.</li></ul>
2026-09-18T00:00:00Z

IT Application Support Specialist

Lyon Station, PA
onsite
Temporary to Hire
23 - 27 USD / Hourly
We are looking for an IT Application Support Specialist to provide dependable support for business applications and day-to-day technology needs in Pennsylvania. This contract position offers the potential for a permanent role and is ideal for someone who enjoys resolving technical issues, assisting users, and helping maintain stable system performance across a fast-paced environment. The person in this role will work closely with employees, technical teams, and business partners to address support requests, improve application usage, and contribute to ongoing operational success. Responsibilities: • Manage incoming support requests through the ticketing platform and prioritize issues based on business impact and urgency. • Investigate and resolve application and system problems ranging from routine questions to more complex user-reported incidents. • Carry out recurring processing activities for supported applications to help ensure smooth and accurate operations. • Administer user access, permissions, and report availability while maintaining appropriate security controls. • Maintain detailed ticket records, update user information, and document actions taken through final resolution and closure. • Communicate regularly with end users to provide status updates, answer questions, and confirm successful issue resolution. • Identify opportunities to strengthen service delivery and suggest practical updates to workflows or support procedures. • Partner with analysts, developers, and other IT teams on system integration efforts and additional technology-related initiatives as needed.
2026-09-15T00:00:00Z

11 results for Bilingual Call Center Specialist in Allentown, PA