<p>We are looking for a welcoming and organized Front Desk Coordinator to manage front office operations for a team in Redmond, Washington. This contract opportunity is ideal for someone who enjoys being the first point of contact and thrives in a role that blends customer service with administrative support.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Greet visitors and direct them appropriately</li><li>Answer and route incoming calls and messages</li><li>Maintain a clean and organized reception area</li><li>Manage appointment scheduling and conference room bookings</li><li>Receive and distribute mail and deliveries</li><li>Assist with data entry and document preparation</li><li>Support internal communications and office coordination</li><li>Provide general administrative support to various departments</li></ul>
We are looking for a skilled Full Charge Bookkeeper to join our team on a Contract to permanent basis in North Hampton, New Hampshire. This role is ideal for a detail-oriented individual with expertise in maintaining accurate financial records and performing essential bookkeeping tasks. The successful candidate will play a vital role in managing accounts, ensuring compliance with accounting standards, and providing financial insights.<br><br>Responsibilities:<br>• Maintain financial records in compliance with Generally Accepted Accounting Principles (GAAP), including processing journal entries, handling accounts payable (AP), accounts receivable (AR), and overseeing cash management.<br>• Record and categorize transactions, as well as reconcile bank, credit card, and loan accounts.<br>• Document and manage assets and liabilities with appropriate supporting evidence.<br>• Ensure the accuracy and consistency of the chart of accounts.<br>• Process payroll journal entries and maintain accurate payroll records.<br>• Prepare and deliver monthly financial statements for review.<br>• Communicate regularly with clients to address financial questions and provide updates.<br>• Participate in ongoing education and training to stay current with industry standards and practices.
<p>We are seeking a friendly and solution-oriented Customer Service Representative to support client interactions and service delivery in Bellevue, Washington. This contract-to-permanent opportunity is ideal for someone who enjoys helping others, resolving issues, and working in a team-focused environment.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Respond to customer inquiries via phone, email, and chat</li><li>Resolve issues efficiently while maintaining a positive attitude</li><li>Document customer interactions and update account information</li><li>Collaborate with internal teams to ensure timely resolution of concerns</li><li>Provide product or service information clearly and accurately</li><li>Follow up with customers to ensure satisfaction and issue closure</li><li>Maintain knowledge of company policies and procedures</li><li>Support special projects and administrative tasks as needed</li></ul><p><br></p>
<p>We are seeking an experienced Accounting Manager to oversee and direct all accounting operations for one of our clients in the manufacturing industry. The Accounting Manager will manage daily accounting functions, ensure compliance with financial regulations, and provide accurate financial reporting to support strategic business decisions.</p><p><br></p><p><strong>Duties & Responsibilities:</strong></p><ul><li>Manage and oversee accounting operations, including general ledger, payroll, accounts payable/receivable, and tax reporting processes.</li><li>Coordinate audit activities and respond efficiently to auditor inquiries.</li><li>Supervise accounting personnel and oversee departmental workflows.</li><li>Maintain and update documented accounting policies and procedures.</li><li>Submit timely and accurate financial reports and resolve discrepancies if necessary.</li><li>Provide analysis for financial fluctuations (actual vs. prior year vs. budget) and communicate trends and forecasts to corporate stakeholders.</li><li>Prepare detailed financial supplemental reporting packages for corporate submission.</li><li>Develop financial bridges to summarize changes in metrics.</li><li>Facilitate budget planning and create business plans aligned with organizational goals.</li><li>Build financial models to support decisions regarding capital investments, pricing strategies, vendor contracts, product rationalizations, and operational efficiencies.</li><li>Ensure compliance with local, state, and federal laws and regulations.</li><li>Perform additional duties as assigned to meet organizational needs.</li></ul><p><br></p>
We are looking for a Bilingual Spanish Property Administrative Assistant to join our team in Dorchester, Massachusetts. In this contract role, you will play a key part in managing administrative tasks and ensuring compliance with housing regulations. This position requires excellent organizational skills, a personable attitude, and the ability to handle sensitive information with professionalism.<br><br>Responsibilities:<br>• Conduct income recertifications for residents in compliance with HUD Section 8 regulations.<br>• Schedule and coordinate appointments with residents to ensure timely completion of required processes.<br>• Review income documentation, request additional supporting materials, and verify information as needed.<br>• Utilize RealPage OneSite software to manage records, with transferable knowledge of Yardi systems considered a plus.<br>• Maintain strict confidentiality while interacting with residents, including senior citizens and families.<br>• Provide exceptional customer service by addressing resident inquiries and assisting with their needs.<br>• Organize and manage a high volume of paperwork, both physical and electronic, ensuring accuracy and accessibility.<br>• File, track, and maintain documentation to support compliance and operational requirements.<br>• Answer inbound calls and perform receptionist duties as part of daily administrative responsibilities.<br>• Process work orders and provide assistance to residents and team members as required.
<p>We are looking for a reliable and detail-oriented Administrative Assistant to support daily operations for a team located in Kirkland, Washington. This contract opportunity is ideal for someone who enjoys multitasking, staying organized, and contributing to a collaborative office environment.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Manage calendars, schedule meetings, and coordinate appointments</li><li>Prepare and edit documents, reports, and correspondence</li><li>Handle incoming calls, emails, and mail distribution</li><li>Maintain filing systems and ensure records are up to date</li><li>Order office supplies and manage inventory</li><li>Assist with travel arrangements and expense reporting</li><li>Support internal team communications and project tracking</li><li>Provide general administrative support across departments</li></ul><p><br></p>
We are looking for an organized and proactive Office Manager to oversee daily operations and ensure the smooth functioning of our workplace. This contract position is based in Boston, Massachusetts, and will require close collaboration with various departments, including finance, human resources, and legal. The ideal candidate will excel in managing office supplies, handling administrative tasks, and supporting tenant-related facilities needs.<br><br>Responsibilities:<br>• Manage day-to-day office operations and ensure all areas are well-maintained.<br>• Coordinate incoming deliveries, including FedEx shipments, and handle distribution.<br>• Support the finance, HR, and legal teams with administrative tasks and resource coordination.<br>• Oversee office inventory, including ordering and maintaining supplies for the kitchen and other areas.<br>• Facilitate light tenant management responsibilities, ensuring facilities are functional and addressing needs promptly.<br>• Monitor accounts payable and assist with basic financial tasks as required.<br>• Perform receptionist duties, such as greeting visitors and managing incoming calls.<br>• Ensure the office remains organized and equipped to meet the needs of the team.
<p>As a Client Solutions Manager, your responsibilities will include:</p><ul><li>Business development: Develop and grow your own client base by marketing our services for full time placement solutions using your proven Technology and/or recruiting background. Market to Technology via telephone, video as well as conduct in-person meetings with Technology and key decision makers. Client Solutions Manager will participate in local association and networking events to solidify Robert Half’s presence in the local business community.</li><li>Placement activities: Select well-matched candidates to fulfill client job orders and maintain on-going contact with client companies and contract professionals currently on assignment to ensure both receive exceptional customer service. In addition, the client solutions manager will resolve any customer service issues quickly and efficiently to maintain the highest level of customer satisfaction.</li><li>Meet and exceed weekly business development goals.</li></ul>
<p>We are looking for a skilled Qualtrics Developer to join our team in Southern California, on a long-term contract basis. This role involves creating and maintaining dashboards, integrating Qualtrics with external systems, and automating data workflows to enhance business insights. You will collaborate closely with stakeholders to ensure data accuracy and deliver actionable insights that align with organizational goals. Role will be working onsite with a dynamic team.</p><p><br></p><p>Responsibilities:</p><p>• Develop and configure Qualtrics dashboards to provide real-time visualization of key performance indicators.</p><p>• Automate report delivery schedules and ensure seamless data export to tools like Excel, Power BI, or Tableau for extended analysis.</p><p>• Integrate Qualtrics with external systems such as Salesforce, Snowflake, or Adobe, ensuring secure and efficient data connectivity.</p><p>• Utilize APIs and data connectors to automate data ingestion and synchronization across platforms.</p><p>• Write Python scripts or use Qualtrics workflows to automate data extraction and transformation processes.</p><p>• Conduct quality assurance testing to validate data accuracy and troubleshoot integration issues.</p><p>• Analyze survey data and perform exploratory data analysis to uncover trends and insights.</p><p>• Collaborate with business intelligence teams to merge survey data with product or behavioral datasets.</p><p>• Manage and prioritize analytics and integration backlogs in alignment with business objectives.</p><p>• Resolve production issues related to data dashboards, integrations, and survey results.</p>
<p>We are looking for a meticulous and organized <strong><u>Data Entry Clerk for a contract position based in Dallas, Texas. </u></strong>This role is focused on managing high-volume tax record data entry with accuracy and efficiency. You will work extensively with spreadsheets, review tax-related documents, and ensure data integrity in a fast-paced and deadline-driven environment.</p><p><br></p><p>Responsibilities:</p><p>• Input tax record data into spreadsheets and databases with precision and efficiency.</p><p>• Review and verify the accuracy of tax documents and reports, correcting any identified errors.</p><p>• Safeguard sensitive tax-related information to ensure confidentiality and compliance.</p><p>• Collaborate with team members to maintain up-to-date and accurate records.</p><p>• Escalate issues or inconsistencies to the appropriate department for resolution.</p><p>• Follow company policies and compliance standards when handling tax documentation.</p><p>• Use software tools, including spreadsheets, to organize and analyze data effectively.</p><p>• Assist in identifying opportunities for process improvements in data management.</p>
We are looking for a detail-oriented Administrative Assistant to join our team on a long-term contract basis in Rye, New York. This role is ideal for someone with strong organizational skills and the ability to handle diverse administrative tasks efficiently. You will play a key role in ensuring smooth operations and supporting day-to-day activities.<br><br>Responsibilities:<br>• Manage and coordinate daily administrative tasks, including scheduling and maintaining calendars.<br>• Perform accurate data entry to support organizational needs and maintain records.<br>• Handle shipping and mailing processes, such as preparing and tracking FedEx shipments.<br>• Provide general support to the team, responding to inquiries and resolving administrative issues.<br>• Organize and maintain files and documentation for easy access and reference.<br>• Assist in preparing reports, presentations, and other business materials as required.<br>• Communicate effectively with internal and external stakeholders to ensure smooth workflow.<br>• Monitor office supplies and coordinate inventory replenishment.<br>• Ensure compliance with company policies and procedures during daily operations.<br>• Contribute to process improvements to enhance administrative efficiency.
We are looking for an experienced Legal Secretary to join our team on a long-term contract basis in Sugar Land, Texas. This role is ideal for someone who pays close attention to detail and thrives in a dynamic legal environment. You will assist attorneys with a variety of administrative and litigation-related tasks, ensuring smooth operations and timely execution of important activities.<br><br>Responsibilities:<br>• Draft and finalize legal documents, including pleadings, discovery materials, and correspondence.<br>• File legal documents electronically in state and federal courts.<br>• Provide support in trial preparation, including organizing materials and scheduling.<br>• Manage calendars for hearings, mediations, deadlines, and depositions.<br>• Maintain and organize electronic client files for easy access and retrieval.<br>• Arrange travel accommodations and prepare expense reimbursements for attorneys as needed.<br>• Review and process invoices for approval.<br>• Perform dictation tasks and transcribe as requested.<br>• Handle administrative tasks such as scanning, copying, mailing, and faxing documents.<br>• Provide receptionist coverage when required.
<p>We are looking for a skilled IT Security Analyst contract basis in Minneapolis, Minnesota. In this role, you will play a key part in ensuring the organization’s compliance with privacy regulations and safeguarding sensitive information. This position involves conducting investigations, providing guidance on privacy issues, and assisting in the development of compliance programs.</p><p><br></p><p>Responsibilities:</p><p>• Assist in designing, implementing, and maintaining an effective information privacy program to ensure regulatory compliance.</p><p>• Conduct thorough investigations of privacy inquiries and complaints, including breach analyses and audits of electronic health records.</p><p>• Collaborate with department leaders to enforce corrective actions consistently for privacy violations.</p><p>• Manage breach notification processes and ensure timely completion of required activities.</p><p>• Provide expert consultation and respond to queries from team members regarding privacy compliance matters.</p><p>• Maintain detailed records of investigations and outcomes within the designated incident management system.</p><p>• Develop and deliver privacy training programs, including creating awareness materials and conducting presentations.</p><p>• Draft, update, and maintain organizational policies and procedures related to information privacy and data practices compliance.</p><p>• Support IT in creating privacy audit tools and generating investigation reports.</p><p>• Perform privacy risk assessments and contribute to the development of strategies to mitigate identified risks.</p>
<p><strong>Robert Half is seeking an HRIS Analyst to support a leading apparel and distribution organization based in Issaquah, WA.</strong></p><p>This role involves supporting HR technology systems, reporting, and compliance across a nationwide HR team. The position is <strong>hybrid (on-site Tuesday through Thursday)</strong> and offers a <strong>6-month contract</strong> with potential to extend or convert to full-time.</p><p> Apply today!</p><p><br></p><p><strong>Job Details</strong></p><ul><li><strong>Schedule:</strong> Hybrid – Tuesday through Thursday onsite. Monday & Friday Work from Home</li><li><strong>Duration:</strong> 6 months (potential extension or conversion)</li><li><strong>Location:</strong> Issaquah, WA</li><li><strong>Attire:</strong> Business casual</li><li><strong>Parking:</strong> Free parking</li><li><strong>Team Size:</strong> 3–4 people</li></ul><p><br></p><p><strong>Job Responsibilities</strong></p><ul><li>Troubleshoot and resolve user access, permissions, and data issues in <strong>ADP</strong>, <strong>Greenhouse</strong>, and <strong>HireRight</strong>.</li><li>Perform <strong>I-9 and E-Verify</strong> audits; partner with vendors (HireRight, Greenhouse) to resolve discrepancies.</li><li>Pull, analyze, and present HR data and dashboards using <strong>Power BI</strong>, <strong>Excel</strong>, and <strong>Tableau</strong>.</li><li>Support the <strong>NovaTime → ADP Workforce Management</strong> transition project and related timekeeping initiatives.</li><li>Collaborate with HR and IT to maintain data integrity and process improvements.</li><li>Assist with permissions, user filters.</li><li>Partner cross-functionally to ensure compliance and smooth data operations across multiple systems.</li></ul><p><br></p>
<p>We are looking for a skilled Reconciliation Specialist to join our team on a contract basis. This position involves working with extensive data sets and performing detailed reconciliations to ensure accurate financial reporting. The ideal candidate will have strong expertise in Microsoft Excel and a background in managing fleet-related accounts.</p><p><br></p><p>Responsibilities:</p><p>• Perform detailed reconciliations of invoices and lease agreements for a fleet of over 1,000 vehicles.</p><p>• Utilize advanced Microsoft Excel functions to analyze large data sets efficiently.</p><p>• Ensure accuracy in cash, credit card, and bank reconciliations.</p><p>• Investigate discrepancies and resolve issues related to financial records.</p><p>• Collaborate with team members to streamline reconciliation processes.</p><p>• Maintain organized and up-to-date documentation for all reconciliations.</p><p>• Identify and implement improvements to enhance reconciliation accuracy and efficiency.</p><p>• Provide insights and reports based on reconciliation findings to support decision-making.</p><p>• Monitor fleet management accounts to ensure proper alignment with financial records.</p>
<p>We are looking for an experienced Public Staff Tax Accountant to join our team in Rocky River, Ohio. This is a short-term contract position ideal for someone with a strong background in tax preparation and accounting. The role offers an opportunity to work on individual and corporate tax returns, contributing to the success of a CPA firm.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and review individual and corporate tax returns with precision and attention to detail.</p><p>• Ensure compliance with federal, state, and local tax regulations.</p><p>• Utilize CCH ProSystem Fx software to manage and streamline tax preparation processes.</p><p>• Conduct thorough analyses of financial data to identify potential tax-saving opportunities.</p><p>• Collaborate with clients to gather necessary information and address inquiries related to tax filings.</p><p>• Maintain up-to-date knowledge of tax laws and regulations to ensure accurate filings.</p><p>• Provide support during audits or reviews, ensuring all documentation is complete and accurate.</p><p>• Manage deadlines effectively to deliver high-quality work within busy seasons.</p><p>• Assist in identifying areas for process improvement within tax preparation workflows.</p>
We are looking for a skilled UX/UI Designer to join our team on a long-term contract basis in Woodland Hills, California. This position involves contributing to two distinct software platforms: one is an established clinical application undergoing a redesign, and the other is a new AI-powered solution currently in development. The role requires a creative and analytical approach to improving user experience and interface design, ensuring seamless usability across both systems.<br><br>Responsibilities:<br>• Evaluate existing usability and functionality on two platforms, identifying areas for improvement in user experience and interface design.<br>• Collaborate with developers, software architects, and offshore teams to implement design changes effectively.<br>• Redesign the UI for a live SaaS clinical platform to enhance efficiency and streamline workflows for therapists and clinicians.<br>• Refine and polish the UI of a new AI-powered caregiver training application to ensure visual consistency and user engagement.<br>• Conduct research into behavioral therapy workflows to optimize usability for clinical applications.<br>• Work with business analysts to align design decisions with user needs and organizational goals.<br>• Utilize design tools such as Figma and Adobe XD to create wireframes, prototypes, and final designs.<br>• Ensure seamless integration of AI features within the caregiver training application.<br>• Participate in regular team meetings to present design concepts and gather feedback.<br>• Maintain a user-centered approach throughout the design and development process.
<p>We are looking for a detail-oriented Service Specialist II to join a company on a long-term contract basis in West Des Moines, Iowa. In this role, you will focus on ensuring the accuracy and organization of essential documents while maintaining high-quality standards. This position requires strong multitasking abilities and proficiency with computer applications.</p><p><br></p><p>Responsibilities:</p><p>• Organize, review, and manage various documents to ensure accuracy and completeness.</p><p>• Assemble and bind document packets according to established guidelines.</p><p>• Perform quality assurance checks to maintain high standards of document integrity.</p><p>• Utilize Microsoft Word, Excel, and Outlook to attach and remove files as needed.</p><p>• Maintain electronic and paper records in compliance with company procedures.</p><p><br></p><p>If you are looking for your next career move in document management, please apply today! 515.706.4974 or apply through our Robert Half website.</p>
<p>We are looking for a detail-oriented Public Tax Manager to join our client's public accounting team in New Orleans, Louisiana. In this long-term contract position, you will play a pivotal role in overseeing the review of various tax returns while ensuring compliance with federal and state regulations. This opportunity is ideal for professionals with extensive experience in public accounting who thrive in a collaborative and fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Review federal, state, and local tax returns for individuals, partnerships, corporations, trusts, estates, and nonprofits to ensure accuracy and compliance.</p><p>• Provide constructive feedback and guidance to less experienced staff and accountants to enhance the quality of tax preparation.</p><p>• Assist in preparing complex tax returns when necessary, focusing on high-value clients.</p><p>• Communicate effectively with clients to address tax-related inquiries and ensure timely submission of required documentation.</p><p>• Collaborate with partners and senior team members to manage workflow and meet critical deadlines.</p><p>• Utilize advanced tax software tools to streamline the review process and maintain thorough documentation.</p><p>• Stay updated on changes to tax laws and regulations to ensure all returns are compliant.</p><p>• Support the team in maintaining high standards of accuracy and efficiency during peak tax season.</p><p>• Contribute to the development of best practices and process improvements within the tax department.</p>
<p>Our client is seeking an experienced grant accountant to manage and oversee the financials of grant-funded programs for a contract opportunity lasting approximately 2-4 months. The ideal candidate will ensure compliance with financial standards, guidelines, and regulations while supporting grant-related processes and responsibilities.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Prepare comprehensive budgets for grant applications in collaboration with grant writing teams.</li><li>Accurately translate grant budgets into the general ledger, ensuring alignment across fund types, departments, and object codes.</li><li>Partner with project management teams to oversee and record grant-related expenses accurately, efficiently, and in compliance with all applicable regulations.</li><li>Manage drawdown requests and record transactions in financial systems.</li><li>Monitor actuals versus budget and manage fund expenditures with a focus on accuracy, allowability, and funding compliance.</li><li>Reconcile grant-related accounts, address discrepancies, and maintain precise financial records.</li><li>Develop and maintain internal controls and accounting procedures for grant administration to ensure adherence to GAAP and regulations.</li><li>Generate aging reports for grant receivables, proactively resolve outstanding accounts, and monitor overall grant advancement and spend-down progress.</li><li>Review and approve grant-related purchase requisitions and expenditures, ensuring compliance with policies and funding rules.</li><li>Act as the financial representative during audits conducted by funding entities.</li><li>Assist in the preparation of year-end schedules, including grant-specific data for audits or compliance reports.</li></ul>
<p><strong>About This Posting:</strong></p><p>Robert Half is building a proactive candidate pipeline for mid-level Help Desk Analyst (Tier 2) contract roles. We regularly partner with enterprise clients seeking technical professionals who can manage escalations, mentor Tier-1 staff, and contribute to process improvement.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Resolve complex incidents escalated from Tier 1.</li><li>Manage configurations, patching, and advanced troubleshooting for Windows OS, O365, Teams, and remote connectivity.</li><li>Collaborate with infrastructure teams on deployments and upgrades.</li><li>Document support procedures and mentor junior technicians.</li></ul>
We are looking for an organized and detail-oriented Accounting Clerk to join our team on a Contract leading to a long-term position in Rosenburg, Texas. In this role, you will support daily accounting and administrative tasks, ensuring smooth and efficient operations. This position is open to both entry-level and experienced candidates, with the flexibility of either part-time or long-term hours.<br><br>Responsibilities:<br>• Process accounts payable and accounts receivable transactions with accuracy and timeliness.<br>• Enter financial data into accounting systems, ensuring all records are up-to-date and error-free.<br>• Handle invoice processing, including verifying and reconciling discrepancies.<br>• Utilize QuickBooks for managing and maintaining financial documentation.<br>• Assist with general office administrative tasks to support the team.<br>• Prepare financial reports and summaries as needed by management.<br>• Communicate effectively with vendors and clients to resolve payment or invoice issues.<br>• Maintain organized and secure filing systems for financial documents.<br>• Collaborate with team members to ensure compliance with company policies and procedures.
<p><strong>About This Posting:</strong></p><p>Robert Half is proactively identifying top-tier IT professionals for upcoming senior-level Help Desk Engineer (Tier 3 / Escalation) contract opportunities. This is ideal for candidates experienced with enterprise support, automation, and advanced troubleshooting.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead complex escalations from Tier 1/2, perform root-cause analysis, and resolve high-impact incidents.</li><li>Configure and maintain desktops/laptops, system imaging, MDM, and scripting automation.</li><li>Partner with infrastructure and network teams on migrations and major updates.</li><li>Create and maintain support documentation and mentor junior staff.</li></ul>
<p>We are looking for a dedicated Accounting Clerk to join our team on a long-term contract basis in Macungie, Pennsylvania. This on-site role is ideal for someone who is detail-oriented, highly organized, and thrives in a collaborative environment. The position offers an excellent opportunity to grow your skills in a supportive and team-focused setting.</p><p><br></p><p>Responsibilities:</p><p>• Process accounts payable and accounts receivable transactions with accuracy and efficiency.</p><p>• Perform account reconciliations to ensure financial records are well-maintained and balanced.</p><p>• Enter, review, and update financial data in the system while maintaining high attention to detail.</p><p>• Handle invoice processing and ensure timely payments are made.</p><p>• Support technicians and drivers with administrative tasks and customer-related assistance.</p><p>• Review financial reports and provide necessary updates or corrections.</p><p>• Collaborate with team members to promote effective and seamless workflow.</p><p>• Ensure compliance with company policies and accounting standards.</p><p>• Utilize software tools such as Microsoft Excel and QuickBooks to manage financial data effectively.</p>
<p><strong>About This Posting:</strong></p><p>Robert Half is proactively recruiting for upcoming Help Desk Technician (Tier 1) contract opportunities with our clients across the Charlotte area and beyond. If you’re seeking your next IT support role, we’d love to connect now so we can reach out when a strong match arises.</p><p><strong>Essential Responsibilities:</strong></p><ul><li>Provide first-line technical support via phone, email, chat for end-users (Windows 10/11, Office 365, VPN, basic network/connectivity issues)</li><li>Log, triage and escalate tickets appropriately using our ITSM tool</li><li>Assist users with desktop/laptop issues, password resets, software installations, basic hardware diagnostics</li><li>Maintain a courteous, user-friendly support mindset with strong written and verbal communication</li></ul>
