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2 results for Operations Support Specialist in Albuquerque, NM
- Albuquerque, NM
- onsite
- Temporary to Hire
- 0 - 0 USD / Yearly
- <p>We are seeking an Operations Support Specialist to join our banking operations team in a critical back-office role supporting the daily movement, balancing, and settlement of bank funds. This position requires hands-on experience with core banking operations including ACH processing and disputes, domestic and international wire transactions, daily account settlement, reconciliations, exception processing, NSF/non-post handling, stop payments, chargebacks, and general transaction research. The ideal candidate will have a strong understanding of operational workflows within a financial institution, exceptional attention to detail, and the ability to manage time-sensitive transactions with accuracy and confidentiality. Additional responsibilities include assisting with debit card disputes, regulatory reporting, account research, audit support, balancing activities, and cross-functional support to branch and accounting teams as needed. Candidates should bring prior banking operations, bookkeeping, or accounting experience, strong problem-solving skills, and a solid commitment to operational excellence and customer service. PLEASE DO NOT APPLY if you do not have experience with ACH payments, wiring/transfer of funds, and banking. </p>
- 2026-07-16T00:00:00Z
- Albuquerque, NM
- onsite
- Temporary / Contract
- 0 - 0 USD / Yearly
- <p>We are looking for an IT Support Technician to support day-to-day technical needs for a retail environment in Albuquerque, New Mexico. </p><p>This Long-term Contract position is ideal for someone who enjoys helping end users, solving common hardware and software issues, and keeping support requests organized from intake through resolution. </p><p>The role focuses on delivering responsive service, maintaining accurate records, and ensuring employees have reliable access to the tools and systems they need to work effectively.</p><p><br></p><p>Responsibilities:</p><p>• Manage the full lifecycle of support requests by logging issues, setting priority levels, documenting actions taken, and closing tickets once service is restored.</p><p>• Provide front-line assistance for Windows 10 and Windows 11, Microsoft 365 applications, Outlook, web browsers, printers, and other commonly used workplace technology.</p><p>• Diagnose and resolve routine problems affecting desktops, laptops, monitors, docking stations, scanners, headsets, printers, and mobile devices.</p><p>• Handle user account tasks such as password resets, basic access support, Active Directory updates, and employee onboarding or separation activities.</p><p>• Install approved applications, address standard software errors, and prepare workstations and devices for end-user deployment.</p><p>• Support basic wired and wireless connectivity troubleshooting, including VPN access, IP-related issues, and mapped drive or shared resource problems.</p><p>• Assess incoming incidents to determine urgency and business impact, resolve Tier 1 issues whenever possible, and route more advanced cases to higher support tiers with complete notes.</p><p>• Maintain IT inventory, organize the support workspace, and contribute to knowledge base content and technical documentation for recurring issue</p><p>Other duties as needed</p>
- 2026-07-08T00:00:00Z