ServiceNow / CMDB Administration-Configuration Specialist<p>Robert Half is seeking a Technical Analyst with ServiceNow and CMDB administration and configuration experience. </p><p><br></p><p>The Technical Analyst 3 position will lead projects to upgrade enterprise applications to ensure the application itself and the underlying infrastructure is up-to-date, secure, and delivering the most value to our end users. The upgrades could be inline upgrades or new installations on new virtual servers. We have a mixed environment of both Windows and UNIX. The Operational support consists of escalated support for production issues, ensuring our various environments are running effectively and performing tests to ensure systems availability.</p><p><br></p><p>Job Duties include but are not limited to:</p><p>Coordinate application upgrades and the establishment of required infrastructure in a virtualized environment for large, complex, ERP systems;</p><p>Perform as the Application Technical Lead for projects initiated by our Platforms team to maintain and improve our system’s virtual infrastructure;</p><p>Preform as the Technical Lead for internal Application’s projects to improve our systems, processes, and practices;</p><p>Lead the establishment of tools and processes to monitor, validate, and administer these Automated Testing and Configuration as Code systems;</p><p>Provide escalated support to IT Applications incidents;</p><p>Work closely with the multiple offices across campuses as an advocate, an analyst, and champion of IT Application’s core directives: Secure, Accessible, Reliable, Innovative, and Effective;</p><p>Document all work in our knowledge base leveraging different formats such as technical writing, diagrams, charts, and instructions to best communicate source material;</p><p>Advocate for continual improvement of the division by offering recommendations on processes and existing systems;</p><p>Provide after-hours support based on the On-call rotation;</p><p>Other duties as needed</p><p><br></p><p><br></p>IT Support Analyst<p>Robert Half is seeking multiple IT Support professional for a contract opportunity in Albuquerque, New Mexico.</p><p>This role is onsite.</p><p>The IT Support Professionals responsibilities include but are not limited to:</p><p>Perform functional and technical information systems support for assigned department:</p><p>install and maintain application software and end user devices such as personal computers, laptops, tablets and smart phones; maintain and administer computer systems and applications; provide technical support and assistance to department end users and perform a variety of analytical duties relative to assigned area of responsibility. Candidate is expected to have fundamental knowledge of the technologies listed above and have a basic understanding of hardware, network and software fundamentals. Will receive a significant amount of supervision and on the job training.</p><p>Other duties as needed</p>Trust Assistant<p>Seeking an "Trust Associate" to work in a respected Trust here in ABQ. Looking for someone that is self-sufficient and self-motivated- Can train, but must be experienced with Microsoft Excel, light QuickBooks as well is helpful. Working in a dynamic, professional, financial/bank-related office environment. Must have strong interpersonal and communication skills, initiative, dependability, high level of motivation, and the ability to multi-task. Outstanding organizational skills, excellent follow-up skills, detail oriented, and an ability to work well under pressure is critical. Proficiency with Microsoft Office is required. Must be able to pass a background and credit check. </p><p>Apply today!</p>Data Architect<p>Robert Half is seeking a Data Architect </p><p>This role is a hybrid work schedule in Albuquerque, New Mexico.</p><p><br></p><p>The Data Architect will perform all aspects of data architecture including evaluating the data available and design of blueprints for creating, testing and maintaining data and information architecture; in-depth analysis, data modeling, quality management, software development, refactoring, data migrations, code reviews, unit and integration testing, deployment activities, and post-deployment support; implement designs with long-term objectives in mind; provide business analysis on current work flows and data requirements and develop appropriate dashboards and reports using Business Intelligence applications and platforms; follow policies and standards for data and information architecture, data modeling, conceptual database design, as well as data naming and meta data documentation standards; work with database administrators and data analysts to ensure they can easily use and access data; determine user needs and create solutions so that they can access data; perform a variety of technical tasks relative to assigned area of responsibility.</p><p>Other duties as needed </p>Business Systems Analyst<p>We are offering a long term contract employment opportunity in Albuquerque, New Mexico for a Business Systems Analyst. </p><p>This role offers a hybrid work schedule in Albuquerque, New Mexico.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Conduct business process analysis to identify key issues and needs</p><p>• Use Atlassian Jira to manage, track, and document changes in systems</p><p>• Utilize your knowledge of business systems to improve operational efficiency</p><p>• Develop comprehensive Business Requirement Documents to guide system development</p><p>• Employ Confluence for effective team collaboration and project management</p><p>• Perform gap analysis to identify opportunities for process improvement</p><p>• Actively participate in Agile Scrum meetings to ensure project deliverables are met</p><p>• Apply AB Testing methods to optimize system performance</p><p>• Oversee CRM system to ensure it aligns with business needs and objectives.</p><p>Other duties as needed </p>DevOps Engineer<p>Robert Half is seeking a DevOps Engineer experienced with deploying Kubernetes in an enterprise environment.</p><p>Must be able to obtain a security clearance- US Citizenship required</p><p><br></p><p>As a DevSecOps Engineer, you’ll be a core member of our dynamic Corporate IT team. You will have the opportunity to work across multiple business units as you develop and support company-wide DevSecOps platforms, secure cloud solutions and projects, create integration solutions for existing cloud and on-prem services and integrate DevSecOps practices with a deep emphasis on security and reliability. Not only will you be able to apply your expertise while continuing to learn, you will also have a stable, collaborative environment that fosters teamwork, innovation, and technical excellence. </p><p><br></p><p>What you’ll do as a Staff DevOps Engineer </p><p>o Work closely with Software Developers and IT staff on On-Premises and Cloud “DevSecOps” initiatives </p><p>o Leverage REST APIs, JSON and other common API models to develop integrations between software tooling and environments </p><p>o Work with internal customers on solutions built on common DevOps technologies including GitLab, Atlassian, Artifactory, Docker, Kubernetes, AWS, Azure </p><p>o Create and support commodity DevOps tools, CI/CD practices, and documentation </p><p>o Provide support and technical assistance to end users on a variety of issues </p><p>o Present solution designs to various stakeholders for input, buy-in, and sign-off </p><p>o Ensure that the system design balances functional, service quality, and security compliance requirements </p><p>Other duties as needed</p><p><br></p>HR Recruiter<p>We're looking for a Temporary Recruiter to join our team at a leading credit union for an exciting three-month project. In this role, you'll be responsible for sourcing, screening, and onboarding up to 20 Customer Service Representatives (CSRs) for a brand-new branch. As the Recruiter, you'll collaborate closely with hiring managers to understand staffing needs, craft compelling job postings, and leverage a variety of recruitment tools and platforms to attract top talent. You'll guide candidates through every step of the hiring process, ensuring a positive experience and a smooth transition for new hires. This role requires strong organizational and communication skills, familiarity with high-volume recruiting, and the ability to meet tight deadlines. If you're results-driven and enjoy connecting talent with opportunity, we want to hear from you! Paying up to $25/hr; apply today!</p>ServiceNow Developer<p>Robert Half is seeking a ServiceNow Application Support Engineer</p><p>Experience with ServiceNow, functional and technical with ITIL certifications preferred. </p><p><br></p><p>This role will be the lead in a focused portfolio of products acting as the technical subject matter expert for the systems, understanding of the functional processes, Vendor and Functional Department coordination, escalated level support, configuration of the products. </p><p><br></p><p>Duties Include but are not limited to:</p><p>Subject matter expert for the systems in the portfolio including the understanding of the functional processes;</p><p>Active work as a Project team member and at times Project Manager;</p><p>Act as Product Lead during implementation and enhancement projects;</p><p>Coordinating and overseeing technical aspects of implementation;</p><p>Facilitating and assisting with functional aspects of project;</p><p>Escalated level support; problem solve and troubleshoot complex issues (Tier 3) based on priority and within Service Level Agreements; at times within 4 hours at various tiers (sever to application); includes vendor and Functional Department coordination.;</p><p>Configuration of the products and conduct research of the systems within the portfolio to ensure product roadmap and future functionality.;</p><p>Customer support and collaboration with cross-functional teams and customers at various levels throughout the organization;</p><p>Develop and maintain strategic product roadmap in collaboration with the functional department owner(s), IT Applications Operations and Development teams;</p><p>Coordinate with others on the IT Applications Support team on support of the product portfolio. Takes the lead on the oversight of student employees and their work; assisting them directly when they need support;</p><p>Participates in the development of and provides individual and/or group instruction and/or training to end users on new or updated technologies;</p><p>Onboarding various individuals and teams into Enterprise Level software solutions;</p><p>The employee will be On Call during off business hours for two to three weeks a year. </p><p><br></p>Jr. AccountantWe are looking for a detail-oriented and motivated Entry-Level Accountant to join our team in Rio Rancho, New Mexico. This is a Contract-to-Permanent position, offering an excellent opportunity to develop your accounting skills in a collaborative and fast-paced environment. The role requires working 100% on-site and involves managing a variety of accounting tasks to support our financial operations.<br><br>Responsibilities:<br>• Prepare and reconcile bank statements to ensure accuracy in financial records.<br>• Record and manage general ledger entries with precision and timeliness.<br>• Process daily cash deposits and correctly apply payments to customer accounts.<br>• Maintain accurate records for monthly sales and use tax reporting.<br>• Oversee fixed asset accounting, including adding new assets and disposing of old ones.<br>• Generate customer billings and ensure timely invoicing as needed.<br>• Analyze and resolve discrepancies in monthly general ledger reconciliations.<br>• Prepare and allocate monthly and quarterly overhead costs.<br>• Assist in the preparation of financial reports, including monthly, quarterly, and annual documents.<br>• Support the annual audit process by compiling necessary documentation and responding to inquiries.HR Manager<p>We are on the lookout for a proficient HR Manager to become part of our team in Albuquerque, New Mexico. The ideal candidate will support the full scope of Human Resources responsibilities and partner with the organization on strategic initiatives. They will maintain and enhance the organization's human resources by planning, implementing, and evaluating human resources policies, programs, and practices. </p><p><br></p><p>Responsibilities:</p><p>• Oversee the administration of employee benefits and ensure their effective implementation.</p><p>• Generate and analyze reporting metrics to inform HR strategies and decisions.</p><p>• Regularly update and maintain the Employee Handbook in accordance with the latest policies and regulations.</p><p>• Act as a point of contact for employees for any HR-related queries and issues.</p><p>• Ensure all HR operations align with the current laws and regulations.</p><p>• Develop and implement HR strategies and initiatives that align with the overall business strategy.</p><p>• Promote a positive and open work environment where employees feel comfortable voicing concerns and contributing ideas.</p><p>• Manage the performance appraisal system to drive high performance.</p><p>• Assess training needs and monitor training programs.</p>Business Process Engineer<p>Robert Half is seeking a Business Process Engineer to analyze, design, and optimize business workflows, improving efficiency and scalability. In this role, you will collaborate with cross-functional teams to streamline operations, enhance automation, and ensure alignment with organizational goals.</p><p>Remote offers a Hybrid work schedule.</p><p><br></p><p>Responsibilities include but are not limited to:</p><p>•Assess, design, and implement process improvements to drive efficiency and productivity.</p><p>•Identify bottlenecks and recommend scalable, data-driven solutions.</p><p>•Develop and document standard operating procedures (SOPs) and best practices.</p><p>•Collaborate with stakeholders to align process enhancements with business objectives.</p><p>•Leverage automation and technology to optimize workflows.</p><p>•Monitor performance metrics and drive continuous improvement initiatives.</p><p>Other duties as needed </p><p><br></p>Bank Credit Analyst<p>PLEASE DO NOT APPLY if you do not currently live in Albuquerque, NM. This position is 100% on site and available only to local New Mexico residents.</p><p><br></p><p>We are in search of a Bank Credit Analyst to join our team located in Albuquerque, New Mexico. As a Bank Credit Analyst, you will be tasked with analyzing credit data and financial statements to evaluate financial or credit risks. This role provides a contract to permanent employment opportunity.</p><p><br></p><p>• Analyze and evaluate credit data and financial statements to determine the degree of risk involved in extending credit or lending money.</p><p>• Prepare reports with credit information for use in decision making.</p><p>• Compile detailed loan proposals that include borrower information, risks, collateral, and key credit strengths/weaknesses.</p><p>• Present loan proposal findings to the Loan Committee and amend reports as necessary.</p><p>• Administer daily loan tasks and ensure compliance with policies.</p><p>• Create comprehensive monthly loan reports for the Board of Directors.</p><p>• Provide superior customer service while maintaining the confidentiality of customer information.</p><p>• Utilize various software tools such as 3M, Accounting Software Systems, ADP - Financial Services, CRM, ERP - Enterprise Resource Planning for tasks related to Accounts Receivable (AR), Cash Flow Analysis, Collection Processes, and Credit Applications.</p>Programmer Analyst<p>Robert Half is seeking a Programmer Analyst </p><p><br></p><p>The Programmer Analyst applies systems analysis and designs techniques to develop and maintain Oracle databases and tables and front-end client server applications in support of mission-critical computing on production systems. Technically ensures quality software, reliable information, and stable applications for mission-critical functions. </p><p><br></p><p>This position requires a highly experienced programmer with an interest and ability to think beyond a narrow set of specialized skills and a desire to apply problem-solving techniques to design and maintain comprehensive and integrated data systems and applications. </p><p>Other duties as needed</p><p><br></p><p><br></p>Bookkeeper<p>Medical answering service seeks a traditional bookkeeper that can also assist with light Administrative/HR duties as assigned. Open to remote, but MUST LIVE in Albuquerque, NM. Pay is $22-25/hr, depending on experience, full time work - 830-5 M-F</p>Linux System Administrator<p><strong>Robert Half is seeking a Linux System Administrator in Albuquerque, New Mexico.</strong></p><p>We are looking for a skilled Linux System Administrator to join our team. This role will primarily focus on Linux system administration, with particular emphasis on virtualization, storage, and security. </p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide day-to-day Linux administration support.</li><li>Evaluate, design, implement, and optimize system configurations and software setups to enhance existing systems.</li><li>Select appropriate virtualization solutions and technologies based on research requirements and security considerations.</li><li>Collaborate with vendors and procurement teams to acquire necessary hardware and software.</li><li>Architect virtualization and storage solutions to meet computing requirements, particularly for database-related virtual machines, ensuring redundancy.</li><li>Plan and design network and security solutions to support physical and virtual servers and storage across single and multiple locations.</li><li>Build, maintain, troubleshoot, and migrate Linux-based virtual machines to meet project-specific requirements for research databases.</li><li>Assess the current environment to identify research computing needs.</li><li>Facilitate scalable on-premises research computing solutions.</li><li>Perform other related duties as needed.</li></ul><p>If you are passionate about Linux administration and eager to contribute to a dynamic team, we invite you to apply!</p>Tax Preparer<p>Robert Half is working with a well-established accounting firm that has been serving Albuquerque New Mexico. They are seeking a team-oriented Tax prepare join our team. Tax Preparers help with business, and personal tax preparation in a team-oriented setting.</p><p><br></p><p>• Tax preparation</p><p>• Have a passion for public accounting</p><p>• Possess a strong sense of confidence in one’s own abilities and a drive to learn</p><p>• Understand it takes hard work and discipline to succeed and look forward to proving yourself.</p><p>• A proven track record of success</p>CPAWe are looking for a highly skilled Certified Public Accountant (CPA) to join our team in Santa Fe, New Mexico. This Contract-to-permanent position involves managing government fund accounting, preparing financial statements, and ensuring compliance with public regulations. The ideal candidate will demonstrate expertise in investment management, auditing, and collaboration with relevant state departments to optimize financial outcomes.<br><br>Responsibilities:<br>• Oversee fund accounting processes, ensuring accurate reporting of revenues from royalties, taxes, and natural resource operations.<br>• Prepare detailed financial statements in accordance with Governmental Accounting Standards Board (GASB) guidelines.<br>• Conduct audits to ensure transparency, compliance, and adherence to financial governance requirements.<br>• Develop and implement investment strategies to achieve sustainable returns while mitigating risks.<br>• Evaluate investment opportunities, including real estate and equities, ensuring alignment with public fund regulations.<br>• Monitor investment performance and recommend adjustments to meet financial objectives.<br>• Ensure compliance with federal, state, and local regulations governing public funds and natural resource revenues.<br>• Collaborate with various state departments, including legal and resource management teams, to enhance financial outcomes.<br>• Provide training and mentorship to finance team members, focusing on financial analysis and investment processes.<br>• Uphold ethical standards and demonstrate fiduciary responsibility in all financial practices.Network Manager of Managed Services<p>Robert Half is seeking a Networking Manager of Managed Services with strong people and process management and strong technical background.</p><p>This role can be based in Albuquerque, New Mexico, Denver, Colorado or Phoenix Arizona area.</p><p> </p><p>Key Responsibilities include but are not limited to:</p><p>• Team Leadership:</p><p>o Supervise and mentor a team of medium and senior network engineers.</p><p>o Provide guidance, support, and professional development to team members.</p><p>o Lead team meetings to discuss project updates, issues, and improvements.</p><p>o Manage team performance, ensuring quality standards are met consistently.</p><p>o Ensure that team members are properly trained and have access to the latest tools and resources for effective problem resolution.</p><p>• Client Relationship Management:</p><p>o Ensure that client service requests are handled promptly, professionally, and to the highest standards.</p><p>o Act as the primary point of escalation for client issues, resolving complex service concerns.</p><p>o Build and maintain strong, long-lasting relationships with clients by delivering exceptional customer service.</p><p>• Operational Management:</p><p>o Oversee the daily operations of the MSP team, ensuring that IT services are delivered on time and within scope.</p><p>o Monitor team workload, ensuring resources are appropriately allocated and service levels are maintained.</p><p>o Manage service delivery performance metrics (SLA adherence, resolution times, etc.) and report to senior leadership.</p><p>o Drive improvement in the monitoring and management toolsets.</p><p>• Process Improvement & Strategy:</p><p>o Identify opportunities for process improvements to streamline service delivery, increase efficiency, and reduce costs.</p><p>o Collaborate with senior management to develop and execute strategic plans for service offerings and team growth.</p><p>o Implement best practices for IT service management (e.g., ITIL methodologies) within the team.</p><p>• Reporting & Documentation:</p><p>o Maintain accurate records of team activities, client interactions, and service outcomes.</p><p>o Prepare regular reports for senior management on team performance, client satisfaction, and operational metrics.</p><p><br></p>