9 Results for Application Support Engineer Jobs in Acton, MA

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Software Integration Engineer

Cambridge, MA
onsite
Permanent / Full Time
150000 - 180000 USD / Yearly
We are looking for a Software Integration Engineer to help connect industrial imaging hardware with reliable software systems that support modern manufacturing operations in Cambridge, Massachusetts. In this role, you will work across camera technologies, application software, and backend services to ensure image capture and device performance meet production needs. This position offers the chance to contribute to a growing team focused on practical computer vision solutions used in real factory environments. Responsibilities: • Build and support camera capture capabilities within production software workflows used in manufacturing environments. • Create and maintain integrations for GenICam-compatible cameras, including work with Basler and related imaging toolkits when applicable. • Investigate and resolve image acquisition problems such as timing inconsistencies, dropped frames, and synchronization failures. • Adjust and fine-tune imaging settings including exposure, gain, trigger behavior, and lighting coordination for different use cases. • Collaborate with software engineers to extend hardware connectivity and improve backend services for image capture and device management. • Assess suitable lenses, optics, and illumination approaches to improve image quality and application performance. • Develop and maintain interfaces between the platform and customer equipment, including industrial control and automation systems. • Support configuration of real-time monitoring and control environments tied to production operations where needed.
2026-09-21T00:00:00Z

Software Engineer

Peterborough, NH
onsite
Permanent / Full Time
90000 - 120000 USD / Yearly
Build the systems that keep the business running.We're seeking a PHP Developer to join our enterprise technology team and develop, enhance, and support internal business applications used across multiple departments. This role is ideal for someone who enjoys solving business challenges through technology and working closely with end users to improve operational efficiency.What You'll Do:<ul><li>Design, develop, and maintain internal web-based applications using PHP.</li><li>Collaborate with business stakeholders to gather requirements and deliver solutions.</li><li>Integrate applications with databases, APIs, and other enterprise systems.</li><li>Troubleshoot issues, optimize performance, and support ongoing enhancements.</li><li>Participate in code reviews and contribute to application architecture decisions.</li></ul>What We're Looking For:<ul><li>Experience developing applications with PHP and SQL databases.</li><li>Strong understanding of web technologies including HTML, CSS, JavaScript, and REST APIs.</li><li>Experience working with business systems, workflows, and data integrations.</li><li>Ability to communicate effectively with both technical and non-technical teams.</li><li>Experience with modern PHP frameworks is a plus.</li></ul>Why Join Us?<ul><li>Work on high-impact applications used across the organization.</li><li>Stable enterprise environment with long-term projects.</li><li>Collaborative team culture and opportunities for professional growth.</li><li>Competitive compensation and comprehensive benefits.</li></ul>If you enjoy building practical software that solves real business problems, we'd love to hear from you.
2026-09-24T00:00:00Z

Sales Support Specialist

Framingham, MA
onsite
Permanent / Full Time
55000 - 65000 USD / Yearly
We are looking for a Sales Support Specialist to provide dependable operational and administrative support for a fast-paced sales organization in the Framingham , Massachusetts area. This role works closely with sales representatives, customers, and manufacturer partners to keep programs organized, materials current, and communications flowing smoothly. The ideal candidate is highly detail-oriented, comfortable managing multiple priorities, and confident working across retail or consumer packaged goods environments. Responsibilities:• Act as the central point of coordination for the grocery sales team, ensuring day-to-day requests, updates, and administrative tasks are handled efficiently.• Organize recurring sales meetings and conference calls, including scheduling, materials preparation, and follow-up communication.• Manage product sample requests and maintain the timely distribution of supporting sales collateral such as item forms, reports, and presentation materials.• Prepare clear documents and reporting for customer meetings, business reviews, and seasonal selling initiatives.• Maintain shared sales resources and distribute routine updates, client information, and other communications to internal and external stakeholders.• Oversee promotional activity within manufacturer and customer portals, including offer setup, tracking, and related documentation.• Support forecasting, trade fund tracking, and deduction follow-up to help maintain accurate promotional and financial records.• Set up new items and promotional programs in retailer systems while keeping customer data, planogram files, and merchandising resources up to date.• Partner with internal teams across regional offices to resolve issues, improve workflows, and strengthen overall support for sales initiatives. **For immediate consideration please reach out to me directly ASAP. Eric Lebow 508-205-2127**
2026-09-16T00:00:00Z

Senior Desktop Support Analyst

Worcester, MA
onsite
Permanent / Full Time
75000 - 85000 USD / Yearly
We are looking for an experienced Senior Desktop Support Analyst to provide high-touch technical support in Worcester, Massachusetts. This role focuses on delivering dependable assistance to senior leaders across macOS, Windows, mobile platforms, and productivity tools while ensuring a seamless end-user experience. The ideal candidate brings strong technical judgment, effective communication skills, and the ability to navigate urgent issues in a fast-paced university environment. Responsibilities: • Provide white-glove technical assistance to executive users, with primary support for macOS devices as well as Windows systems, mobile technology, and collaboration platforms. • Take full ownership of support requests, guiding each issue from initial assessment through troubleshooting, follow-up, and final resolution. • Partner with internal technology teams and external service providers to address escalated or complex technical problems efficiently. • Prepare and support executive meetings, presentations, and other high-visibility events to help ensure technology operates without disruption. • Translate technical concepts into clear, practical guidance for users who may not have a technical background. • Build strong working relationships with senior leadership by handling sensitive matters with professionalism and discretion. • Monitor patterns in support activity, identify recurring problems, and propose improvements to enhance service quality and operational efficiency.
2026-09-14T00:00:00Z

Help Desk/Desktop Support Analyst

Boston, MA
onsite
Temporary / Contract
28.5 - 33 USD / Hourly
We are looking for a contract Help Desk/Desktop Support Analyst to provide hands-on technical support for an office from early June through the end of the summer, with potential to continue into the fall or winter. This position is ideal for an experienced support specialist who is comfortable in a primarily Windows-based environment and can deliver responsive service to employees in person. The role blends deskside troubleshooting, user account support, application assistance, and meeting room technology support, while requiring strong communication and independent judgment in a small office setting. Responsibilities: • Deliver onsite desktop and deskside support three days per week for end users in the office • Resolve higher-level technical issues that have been escalated through the support process and document outcomes in the ticketing system • Troubleshoot problems involving Windows 10 and Windows 11, Microsoft 365 applications, and general endpoint functionality • Install, remove, and reconfigure authorized software on employee devices while ensuring systems remain compliant with company standards • Support account administration tasks such as onboarding and offboarding activities, including access setup and device readiness • Provide assistance with conference room technology, audiovisual equipment, and meeting support to minimize business disruption • Assist with device and security administration using tools such as Active Directory, Intune, Defender, and Duo • Deliver application support and other related technical services as needed based on operational priorities
2026-09-25T00:00:00Z

Help Desk/Desktop Support Analyst

South Hamilton, MA
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical assistance for end users. This is a Contract position for a detail-oriented individual who can resolve everyday hardware, software, and account-related issues while delivering dependable customer support. The ideal candidate is comfortable working with Microsoft Windows environments, handling service desk requests, and troubleshooting desktop problems efficiently. Responsibilities: • Deliver front-line technical support for desktop, laptop, and Windows-related issues reported by employees. • Investigate and resolve service desk tickets in a timely manner, ensuring clear communication and accurate issue tracking. • Support user account access and permissions within Active Directory, including routine maintenance and updates. • Diagnose common hardware, software, and operating system problems and apply practical solutions to restore productivity. • Set up, configure, and maintain end-user devices and workplace technology as needed. • Escalate more complex incidents when necessary while documenting troubleshooting steps and outcomes. • Assist with Microsoft Windows 10 support tasks, including user guidance, configuration adjustments, and issue resolution.
2026-10-06T00:00:00Z

Help Desk/Desktop Support Analyst

Exeter, NH
remote
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for an experienced Help Desk/Desktop Support Analyst to join a Contract assignment supporting end users in Exeter, New Hampshire. This 6–8 week opportunity is ideal for a technician who is confident resolving escalated desktop issues in a Microsoft-based environment and can deliver dependable remote support. The role requires strong troubleshooting ability, clear communication, and the initiative to manage issues independently while partnering with other IT teams when needed. Responsibilities: • Deliver Tier II assistance for desktop and laptop issues, including operating system, application, and access-related problems. • Investigate and resolve technical concerns involving Windows 10/11, Microsoft 365, Outlook, Teams, and other standard workplace tools. • Administer user account support by addressing password resets, permission requests, and directory-related access issues within Active Directory or Entra ID. • Identify and troubleshoot hardware malfunctions, printer problems, peripheral failures, and network connectivity interruptions. • Manage escalated service requests and drive incidents through resolution in alignment with response and service expectations. • Record diagnostic actions, solutions, and follow-up notes accurately within the ticket management platform. • Collaborate with infrastructure specialists and additional IT support groups when issues require higher-level technical involvement.
2026-10-01T00:00:00Z

Help Desk/Desktop Support Analyst

Cambridge, MA
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to join a growing team in Cambridge, Massachusetts on a Contract basis. This fully onsite role supports employees directly while also handling more complex issues escalated from frontline support, with a strong focus on reliable desktop, device, and end-user service. The ideal candidate brings hands-on experience across Mac and Windows environments and is comfortable working in a fast-paced setting that includes office technology, conference support, and day-to-day operational IT needs. Responsibilities: • Deliver onsite technical assistance for employees, resolving hardware, software, and access-related issues across desktop and laptop environments. • Handle escalated support requests from the service desk and work through incidents methodically to restore user productivity as quickly as possible. • Support both macOS and Windows systems, including troubleshooting operating system problems, application issues, and general workstation performance concerns. • Manage ticket updates, document work performed, and maintain accurate records for devices, incidents, and support activity. • Oversee asset inventory tasks such as equipment assignment, tracking, replacement planning, and hardware refresh coordination. • Facilitate onboarding and offboarding by preparing, deploying, collecting, and reassigning user equipment and related technology resources. • Provide assistance with conference room technology and event readiness, including audio/visual setups and support for major meetings or conferences. • Troubleshoot and maintain printers and related peripherals, including multifunction, label, color, and specialty printing devices. • Contribute to operational IT projects, office technology support, and, when needed, technical assistance in lab-adjacent environments following established procedures.
2026-10-06T00:00:00Z

Systems Engineer

Lexington, MA
onsite
Temporary / Contract
51.4615 - 59.587 USD / Hourly
We are looking for a Sr. Systems Engineer to support and enhance enterprise infrastructure. This long-term contract position is suited for a hands-on, detail-oriented individual who can manage core Microsoft platforms, strengthen endpoint and identity services, and help maintain a secure, reliable IT environment. The role will work across server administration, cloud-connected services, endpoint operations, and security response while partnering with technical teams and business stakeholders to improve operational performance. Responsibilities:• Oversee daily administration of Windows Server environments and maintain stable performance across core infrastructure systems.• Support Hyper-V ecosystems by managing clustered hosts, virtual machines, storage resources, backup operations, and disaster recovery readiness.• Maintain enterprise endpoint management through Microsoft Intune and related tools, including application rollout, policy configuration, compliance enforcement, and remediation scripting.• Administer identity platforms such as Active Directory, Microsoft Entra ID, and Microsoft 365, including access controls, authentication methods, and user lifecycle activities.• Investigate infrastructure and security incidents, resolve vulnerabilities, and contribute to response efforts and root cause reviews.• Provide advanced troubleshooting as an escalation point for complex systems, endpoint, and networking issues affecting users and business services.• Build and refine automation using PowerShell to reduce manual effort, improve consistency, and support scalable IT operations.• Create and update technical documentation, operational standards, and support procedures to strengthen service delivery and governance.• Work with vendors, managed security partners, and internal teams to coordinate platform support, compliance activities, and infrastructure improvements.
2026-09-15T00:00:00Z

9 results for Application Support Engineer in Acton, MA