<p>We are seeking an enthusiastic and customer-focused Customer Service Representative to support a one-day B2B conference. This event brings together local IT professionals and IT industry vendors for a full day of educational sessions and networking opportunities. If you thrive in fast-paced environments, enjoy engaging with people, and are committed to providing a polished attendee experience, this is a great opportunity to be part of an exciting industry event.</p><p>Responsibilities:</p><p>• Welcome and greet attendees at event entrances, ensuring a warm and positive first impression.</p><p>• Distribute event materials to participants, including printed items and conference bags.</p><p>• Assist with material preparation, including stuffing bags with printed documents prior to attendee arrival.</p><p>• Support the registration area by handing out badges and guiding attendees through the check-in process.</p><p>• Ensure only credentialed individuals enter the ballroom by checking for the appropriate lanyards and badges.</p><p>• Redirect attendees without proper credentials to registration and ensure they receive assistance.</p><p>• Work closely with event staff to maintain smooth event operations and answer attendee questions.</p><p>• Respond promptly to inbound calls and provide clear, accurate information.</p><p>• Manage order entry tasks with strong attention to detail and accuracy.</p><p>• Handle both inbound and outbound calls professionally to ensure a high level of customer satisfaction.</p>
We are looking for a Front Desk Coordinator to join our team in Bellevue, Washington. In this contract position, you will play a key role in ensuring smooth front desk operations and providing exceptional customer service. The ideal candidate will possess strong organizational skills and the ability to manage multiple tasks efficiently in a fast-paced environment.<br><br>Responsibilities:<br>• Serve as the first point of contact for visitors, providing a detail-oriented and welcoming experience.<br>• Manage a multi-line phone system, directing inbound calls to the appropriate departments or personnel.<br>• Coordinate concierge services to meet the needs of visitors and staff.<br>• Maintain accurate and organized filing systems for easy access to important documents.<br>• Schedule appointments and manage calendars to ensure timely coordination of meetings.<br>• Provide administrative assistance, including handling correspondence and managing office supplies.<br>• Utilize Microsoft Outlook effectively for communication and scheduling tasks.<br>• Deliver excellent customer service by addressing inquiries and resolving concerns promptly.<br>• Support the team by performing a variety of receptionist and clerical duties as needed.
We are looking for an experienced Accounts Receivable Specialist to join our team in Everett, Washington. In this long-term contract position, you will play a key role in managing accounts receivable processes, including collections and cash applications, to ensure financial accuracy and efficiency. This is an excellent opportunity to contribute your expertise and attention to detail in a dynamic, detail-oriented environment.<br><br>Responsibilities:<br>• Handle accounts receivable tasks, including processing payments and maintaining accurate records.<br>• Conduct commercial collections to resolve outstanding balances and improve cash flow.<br>• Apply cash activities efficiently, ensuring transactions are accurately documented.<br>• Monitor and analyze AR aging reports to identify overdue accounts and take appropriate action.<br>• Manage billing functions and ensure invoices are processed in a timely manner.<br>• Collaborate with other departments to resolve discrepancies and provide financial insights.<br>• Maintain compliance with internal policies and industry standards in all AR procedures.<br>• Prepare regular reports and summaries to track performance metrics and account statuses.<br>• Communicate effectively with clients to address payment issues and negotiate solutions.
