<p>Our client is seeking a skilled IT Support Lead for an onsite contract opportunity in Playa Vista, CA. The ideal candidate will bring 4–6 years of experience supporting IT operations in fast-paced environments and possess strong technical knowledge across cloud, networking, and productivity platforms. If you thrive in a classic start-up culture, consider yourself hungry, hardworking, talented, tech-savvy, and proactive, we encourage you to apply. We're looking for individuals who are excited to tackle new challenges and ready to make a real impact. </p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide daily IT support, troubleshooting user and system issues onsite.</li><li>Manage and administer Microsoft O365 and Intune environments.</li><li>Support Slack setup and issue resolution.</li><li>Work extensively with AWS GovCloud; strong hands-on experience required.</li><li>Track and report incidents and tasks in Jira.</li><li>Assist with other cloud services as needed.</li><li>Monitor, maintain, and troubleshoot networking and connectivity.</li><li>Collaborate with other IT team members and provide timely resolution to technical problems.</li><li>Document troubleshooting steps and maintain detailed records.</li></ul>

<ul><li>4–6 years of IT support experience in a corporate environment.</li><li>Demonstrable expertise with<strong> AWS GovCloud.</strong></li><li>Proficiency in O365 suite and Intune MDM.</li><li>Experience supporting Slack in business settings.</li><li>Solid skills in Jira (issue tracking and workflows).</li><li>Familiarity with a range of cloud platforms and services.</li><li>Strong networking knowledge (routing, switching, TCP/IP).</li><li>Excellent interpersonal and communication skills.</li><li>Strong attention to detail and ability to prioritize in a dynamic environment.</li><li>Must be able to work onsite daily in Playa Vista, CA<strong></strong></li></ul>

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