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Front Desk Supervisor
<p>Are you a hospitality rockstar with a passion for exceptional guest service and a knack for leadership? We&#39;re seeking a dynamic and experienced Front Desk Supervisor to join our client&#39;s team in beautiful Carlsbad. If you thrive in a fast-paced environment and love creating memorable experiences, we want to hear from you!</p><p><br></p><p><strong>Your Role: </strong></p><p>As Front Desk Supervisor, you will be the heart of our guest experience, leading a team to ensure smooth operations and outstanding service at the front desk. You will:</p><ul><li>Supervise and train front desk agents, ensuring high standards of service are consistently met.</li><li>Handle guest check-ins, check-outs, and inquiries efficiently and courteously.</li><li>Resolve guest issues and complaints with professionalism and a smile, turning challenges into opportunities.</li><li>Manage room inventory, reservations, and billing procedures.</li><li>Collaborate with other departments to ensure seamless guest experiences.</li><li>Maintain a positive and productive work environment.</li></ul><p><br></p>
<ul><li>Minimum 2-3 years of front desk experience in a hospitality setting, with at least 1 year in a supervisory role.</li><li>Excellent communication, interpersonal, and problem-solving skills.</li><li>Proficiency with hotel management software (PMS) – [mention specific system if preferred, e.g., Opera, FOLS].</li><li>A strong commitment to guest satisfaction and a keen eye for detail.</li><li>Ability to work a flexible schedule, including evenings, weekends, and holidays.</li></ul>
<h3 class="rh-display-3--rich-text">TalentMatch<sup>®</sup></h3> <p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s <a href="https://www.roberthalf.com/us/en/terms">Terms of Use</a> and <a href="https://www.roberthalf.com/us/en/privacy">Privacy Notice</a>.</p>
  • Carlsbad, CA
  • onsite
  • Temporary / Contract
  • 30 - 33 USD / Hourly
  • <p>Are you a hospitality rockstar with a passion for exceptional guest service and a knack for leadership? We&#39;re seeking a dynamic and experienced Front Desk Supervisor to join our client&#39;s team in beautiful Carlsbad. If you thrive in a fast-paced environment and love creating memorable experiences, we want to hear from you!</p><p><br></p><p><strong>Your Role: </strong></p><p>As Front Desk Supervisor, you will be the heart of our guest experience, leading a team to ensure smooth operations and outstanding service at the front desk. You will:</p><ul><li>Supervise and train front desk agents, ensuring high standards of service are consistently met.</li><li>Handle guest check-ins, check-outs, and inquiries efficiently and courteously.</li><li>Resolve guest issues and complaints with professionalism and a smile, turning challenges into opportunities.</li><li>Manage room inventory, reservations, and billing procedures.</li><li>Collaborate with other departments to ensure seamless guest experiences.</li><li>Maintain a positive and productive work environment.</li></ul><p><br></p>
  • 2026-05-26T00:00:00Z

Front Desk Supervisor Job in Carlsbad, CA | Robert Half