Administrative Salary Data and Hiring Trends

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Use the 2020 OfficeTeam Salary Guide for accurate starting salary ranges when hiring or applying for nearly 60 administrative roles. Plus, get hiring insights, administrative salary trends and all the information you need to land the best candidate or new job in a tight hiring market.

What’s the job worth?

The guide gives you a detailed breakdown of starting pay based on multiple factors, including candidate experience level and skill set, as well as local market conditions. You’ll also find the data you need to customize pay.

What does it take to land top talent?

Learn which skills are most valued in the evolving administrative landscape and how technology is affecting administrative duties. Also get a gauge on the benefits, perks and incentives that companies offer most frequently.

What’s impacting hiring and compensation?

Get the up-to-date insights you need to land the right administrative staff in today’s tight job market. Discover how fast your recruiting process should be and how to attract top talent with your company culture.

 

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By downloading the Salary Guide, you acknowledge and agree that it is solely for noncommercial use and that the copyright is the exclusive property of Robert Half International Inc. This guide cannot be reproduced or disseminated in any part without Robert Half’s written permission. © 2019 Robert Half International Inc. All Rights Reserved. An Equal Opportunity Employer M/F/Disability/Veterans.

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Download our other Salary Guides for detailed salary ranges and insight into recruitment trends.

 

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Hard-to-staff administrative positions

As tech tools evolve and a strong economy continues to spur business growth, companies need administrative professionals with diverse skill sets to help them integrate new staff and advanced technologies. But low unemployment and skills shortages across many industries are making a hiring manager’s job tougher than ever.

Here are some of the administrative jobs that are hardest to staff:

  • Administrative assistant
  • Customer service representative
  • Dispatcher
  • Executive assistant
  • Human resources specialist
  • Logistics clerk
  • Medical receptionist
  • Mortgage assistant
  • Office manager
  • Property management assistant

Some of the most valued administrative certifications include:

  • CAP (Certified Administrative Professional)
  • MOS (Microsoft Office Specialist)
  • PHR (Professional in Human Resources)
  • SHRM-CP (Society for Human Resource Management Certified Professional)

Trends in Administrative Healthcare

Administrative support is especially critical to the healthcare industry as patient visits — and staff workloads — rise.

Here are some of the latest trends in healthcare hiring:

1

Hiring for call centers and company healthcare enrollment teams is ramping up.

2

Patient registration and receptionist are two areas where providers and payers are trying to staff.

3

Employers are looking for workers adept at practice management and electronic medical records software.

4

As the first person who greets patients, administrative staff in medical facilities must have excellent soft skills, especially empathy.

Use the Robert Half Salary Calculator for a quick check on the salaries for these positions.