2019 Administrative Salary Guide

Get accurate starting salary ranges for 60 administrative roles, hiring insights, and the information you need to land the best candidate or job with the OfficeTeam 2019 Salary Guide.

What the job’s worth

Get a detailed breakdown of starting salaries based on a candidate’s experience level and skill set, as well as local hiring market conditions. You’ll also find the data you need to customize pay for over 140 cities nationwide.

What it takes to land top talent

Learn which skills are in greatest demand and which positions are hardest to staff. Also discover the benefits, perks and incentives that companies offer most frequently, as well as those that job seekers truly want.

What’s impacting hiring and compensation

Get the up-to-date insights you need to land the right administrative staff in today’s tight job market so you can act quickly, hire effectively, and keep your talent happy in the long run.

 

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Check your inbox for an email with a link to the download(s).

 

 

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What the job’s worth

Get a detailed breakdown of starting salaries based on a candidate’s experience level and skill set, as well as local hiring market conditions. You’ll also find the data you need to customize pay for over 140 cities nationwide.

What it takes to land top talent

Learn which skills are in greatest demand and which positions are hardest to staff. Also discover the benefits, perks and incentives that companies offer most frequently, as well as those that jobseekers truly want.

What’s impacting hiring and compensation

Get the up-to-date insights you need to land the right administrative staff in today’s tight job market so you can act quickly, hire effectively, and keep your talent happy in the long run.

 

Salary Calculator

Use the Salary Calculator to quickly calculate administrative pay ranges based on market, experience level and more.

 
 
 

Hard-to-staff administrative positions

As a stronger economy spurs business growth, companies need administrative professionals with diverse skill sets to help them integrate new staff and technology. But low unemployment and widespread skills shortages are making a hiring manager’s job tougher than ever.

Here are some of the administrative jobs that are in greatest demand:

  • Customer service representatives — As companies find it harder to compete on price and quality, service is becoming a key differentiator. Businesses seek empathetic customer-facing support teams that excel in this area.
  • Executive assistants — Senior-level assistants are in high demand due to the critical role they play in helping business leaders focus on their most important priorities.
  • HR specialists — Growing companies need professionals to support recruiting, onboarding and talent management programs.

According to the U.S. Bureau of Labor Statistics, healthcare employment is projected to grow 18 percent and add 2.4 million new jobs in the United States between 2016 and 2026 — the most of any industry.

Some of the hottest administrative healthcare jobs include:

  • Coding professionals — As rules can now vary widely from carrier to carrier on how to bill specific items and which codes to use, these roles demand employees with increasingly specialized skills.
  • Insurance verification and authorization clerks — More stringent insurance reimbursement policies have increased demand for these support professionals.
  • Medical customer service representatives — Complex insurance structures have created more opportunities for attentive administrative staff who can address questions from patients and providers.
  • Receptionists, front desk coordinators and schedulers — Often a patient’s first point of contact, administrative workers with medical practice experience and a dedication to patient care are acutely needed but hard to find.

Top administrative certifications

Employers often increase salaries for administrative professionals who have earned industry-leading certifications. Candidates with these designations have proven expertise in certain areas of their job and can typically hit the ground running once hired.

Some of the certifications that employers value most:

  • Certified Administrative Professional (CAP)
  • Microsoft Office Specialist (MOS)
  • Professional in Human Resources (PHR)
  • SHRM Certified Professional (SHRM-CP)

Top administrative healthcare certifications include:

  • Certified Coding Specialist (CCS)
  • Certified Professional Coder (CPC)
  • Registered Health Information Administrator (RHIA)
  • Registered Health Information Technician (RHIT)

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