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Why Administrative Salaries Are On the Rise

The cover of the OfficeTeam Salary Guide with two administrative professionals.

If you’re wondering whether you’re keeping up with the competition when it comes to salaries, you need look no further than the newly released OfficeTeam 2017 Salary Guide.The upshot: Administrative salaries and job opportunities are on the rise once again this year.

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Vacation Time? How to Craft an Effective Out-of-Office Message

out_of_office_messageout_of_office_message

You booked the flight and hotel room months ago. You’ve crossed everything off of your to-do list, and your inbox is clear. There’s one last thing for you to do before you take off on your trip: write and activate the out-of-office message on your email.

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Are You Providing Excellent Customer Service?

excellent customer service

Would you say you have excellent customer service skills? Read what it really takes to impress those you encounter each day and take a quiz to learn your customer service style.

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How to Help Your Team Build a Customer Service Mindset

A customer service professional at her desk embodies the ideal customer service mindset

As the saying goes, “You only get one chance to make a first impression.” This holds a lot of weight with customer service workers as well as administrative staff, who are often the initial point of contact for a company’s clients, vendors and other business contacts. Is your team ready with the right customer service mindset?

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