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Administrative Resume: 6 Ways to Make Yours Shine

A job candidate passing a resume to the hiring manager.

A single job posting can unleash a flood of resumes to the hiring manager — alongside yours. If you really want a new administrative position, you have to make sure your submission floats to the top.

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How to Hire (and What to Pay) Customer Service Representatives

Image of a customer service representative.

Customer service excellence will always be one of the critical advantages that helps set companies apart from competitors. Great customer service representatives also support positive positioning in the minds of customers, helping to keep them happy, satisfied and loyal.

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No One Wants to Face an Unhappy Admin: Engagement Strategies that Can Help

Happy workers around a table.

Your administrative team is critical to the success of your employees and, in turn, your business. They provide vital support services for nearly everyone in your organization. Let’s take a look at what influences the happiness level of many administrative professionals and review some employee engagement strategies that can keep it high.

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