Posted by Tamara Stanley on Tuesday, February 4, 2014 - 00:00
What did you think of the first five tips? Have you taken action yet? Keeping your employees motivated is critical, as we explained when we kicked off this series. Ready or not, here are tips six to 10 for increasing employee engagement. Check back soon for tips 11 to 15.
6. Ask for input. Actively seek feedback from team members. Maintain an open-door policy, and an open mind, so that it’s easy for individuals to approach you. Some members of your administrative staff, in particular, may be uncomfortable sharing their thoughts without a gentle nudge. Reach out to them directly to ensure their ideas are heard.
7. Show you care. Get to know your staff members so you can relate to them on a personal level. Make a point to ask about their hobbies and interests. The better you know them, the more effectively you’ll be able to identify what motivates each one.
8. Reward creativity. Let your support staff know it’s safe — and, in fact, encouraged — to come up with new ideas and put them into action. Your workers will know that you value their opinions. They’ll also be more invested and engaged if they’re working on something they came up with. If someone’s suggestion for, say, streamlining the new vendor approval process doesn’t work out as well as planned, don’t get upset or criticize the person. Rather, treat it as a learning experience and encourage your workers to apply the lessons to other projects.
9. Break out of comfort zones. Encourage staff members to take on new responsibilities and projects outside of their typical roles. Make sure these assignments are manageable for individuals in terms of difficulty and workload, but also try to make them challenging enough that they help employees build skills and experience. By giving your workers a chance to try new things, you’ll demonstrate your faith in them and prompt them to perform at a higher level.
10. Offer training. Most professionals want to keep learning and improving their skills so they can advance in their careers. Support and encourage that desire to learn by offering training programs, mentoring and tuition assistance for work-related courses.