Posted by Tamara Stanley on Tuesday, December 31, 2013 - 00:00
In a previous post, we promised you 25 different ways to increase employee engagement. Here are the first five of 25. Check back soon for tips six to 10.
1. Keep them out of the dark. If you fail to share crucial company information, either intentionally or unintentionally, employees will come to their own conclusions. Whenever feasible, give your staff updates on the organization’s financial performance and long- and short-term goals, and explain what this information means for them and their jobs. Keeping your team in the loop will help them feel connected to the company.
2. Clearly define your expectations. When employees don’t understand what they’re supposed to be doing on a certain project, it’s hard for them to get excited about it. Every time you give your staff an assignment, spell out as many details as you can and verify that your instructions and expectations are clear. Also explain how the project fits into the company’s larger goals. Encourage them to ask questions if they need additional information.
3. Don’t sugarcoat unpleasant assignments. Sometimes employees will be required to take on projects that aren’t exciting or glamorous. When handing out these assignments, be upfront about the scope of the task. The last thing you want to do is throw workers a curveball or appear untruthful.
4. Be consistent. Yes, you need to treat each employee as an individual and tailor your approach to his or her needs. But don’t reprimand one office assistant for taking too long to process the travel expense forms while allowing another to go days over the deadline on a similar project. No one likes to work for a manager who appears to play favorites.
5. Set a good example: The adage “Do as I say, not as I do” doesn’t work well in business. You should exemplify the standards you hold your employees to, especially when it comes to punctuality, appearance, courtesy and willingness to pitch in when needed. This also means not concealing a mistake when you make one. You’ll only encourage staff to hide their own errors.