<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Are you ready to be part of a pioneering healthcare technology organisation that's transforming how clinicians deliver safer, more efficient care? We've partnered with a forward thinking medical software provider that's dedicated to improving workflows for the healthcare sector. Their innovative digital solutions empower hospitals and clinicians to streamline clinical data, elevate the quality of documentation, and minimise the risk of medication related errors during procedures.</p><p><span style="text-decoration: underline;"><strong>The Role<br /></strong></span><br />In this role, you'll be the first point of contact for technical support, providing prompt and effective assistance. You'll respond to user queries, troubleshoot basic technical issues, and guide them toward practical solutions.<br /><br /><strong>Key responsibilities include:</strong></p><ul><li>Act as the primary point of contact for customers seeking technical support via phone or email.</li><li>Identify, troubleshoot, and resolve hardware and software issues promptly and effectively.</li><li>Manage the IT service desk by logging incidents and requests, ensuring proper tracking and escalating more complex issues when required.</li><li>Support the deployment, configuration, and setup of new hardware and software across the organisation.</li></ul><p><span style="text-decoration: underline;"><strong>What You'll Bring</strong></span></p><ul><li>2+ years of experience in a helpdesk or IT support position</li><li>Solid technical skills across hardware, software, and user support</li><li>Strong communication and customer service abilities</li></ul><p>Please note this role is currently only open to NZ citizens or residents as they cannot offer visa support.</p><p><span style="text-decoration: underline;"><strong>Apply Today</strong></span></p><p>Please send your resume by clicking on the apply button.</p><p><em>Reference Number: 06900-0013377542</em></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice:</em> <em><a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/ZG9taW5pcXVlLnNtaXRoLjIxMTY0LjEwOTE4QHJoaW56LmFwbGl0cmFrLmNvbQ.gif">
<p><strong>The Company<br /></strong><br />Leading organisation that provides innovative products, technology, and compliance advice to their members across NZ.</p><p><strong>The Role<br /></strong> <br />The business is on an exciting project to upgrade their systems to a cloud-based solution and need a skilled Business Analyst to join the team. <br />Reporting to the Programme Manager and working in a small, tight-knit team, you will be responsible for ensuring the successful implementation of the system.</p><p><strong>Duties:</strong></p><ul><li>Lead requirements gathering, analysis, and documentation for complex projects.</li><li>Collaborate with stakeholders to define business objectives and translate them into actionable solutions.</li><li>Facilitate workshops, interviews, and process mapping sessions.</li><li>Support project delivery through testing, validation, and change management.</li></ul><p><strong>Your profile:</strong></p><ul><li>Strong experience as a Business Analyst, with at least some time spent in a senior capacity.</li><li>Strong understanding of business processes, systems integration, and solution design.</li><li>Excellent stakeholder engagement and communication skills.</li><li>Excellent communication and written skills</li><li>Insurance industry experience preferred</li></ul><p><strong>How to apply<br /></strong><br />Please send your resume in Microsoft Word format by clicking on the apply button.</p><p><br /><em>Job Reference No: 06900-0013365405</em></p><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice:</em> <em><a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/UGF1bC5CYXRlc29uLjY4ODY2LjEwOTE4QHJoaW56LmFwbGl0cmFrLmNvbQ.gif">
<p>We're seeking a Product Owner with strong <strong>Microsoft Dynamics 365 Finance & Operations</strong> experience to support a growing programme of digital and system enhancement work. This is a hands on contract role within a complex, multi site environment that relies on high performing systems to support operations, supply chain, sales, and customer service.<br /><br /><strong>About the Role</strong></p><p>You'll be the key link between business stakeholders, technical teams, and external vendors-owning the backlog, setting priorities, and ensuring the successful delivery of enhancements and new features across D365 F&O and several related digital platforms.</p><p>This contract role offers significant scope, autonomy, and the opportunity to modernise critical systems that directly impact operational performance and customer experience.</p><p><strong>What You'll Be Doing</strong></p><ul><li>Own and prioritise the D365 F&O product backlog, ensuring clear alignment with business goals.</li><li>Gather requirements, translate them into user stories, and drive clarity for developers and vendors.</li><li>Lead workshops with business stakeholders across finance, operations, supply chain, and sales.</li><li>Oversee delivery of enhancements, integrations, and fixes across a variety of business systems.</li><li>Support ad hoc system improvements outside of D365, including web platforms, CRM tools, and dealer or customer applications.</li><li>Manage testing, documentation, and change communication to ensure smooth adoption.</li><li>Work with the Digital and IT teams to ensure system stability, optimisation, and continuous improvement.</li></ul><p><strong>About You<br /></strong><br />To excel, you'll likely have:</p><ul><li>Proven experience as a Product Owner or Business Analyst working with D365 Finance & Operations.</li><li>Strong understanding of ERP concepts, workflows, and complex business processes.</li><li>Confidence engaging with end users, subject matter experts, and senior stakeholders to extract requirements.</li><li>A structured, organised approach to prioritisation and backlog management.</li><li>The ability to translate technical detail into clear business language (and vice versa).</li><li>Experience with integrations and multi system environments.</li><li>A proactive mindset, comfortable navigating ambiguity and driving progress.</li></ul><p><strong>What's on Offer</strong></p><ul><li>A contract with genuine influence over digital transformation outcomes.</li><li>Exposure to a diverse technical environment with modernisation at the forefront.</li><li>Collaborative, down to earth culture with supportive stakeholders.</li><li>Hybrid working flexibility.</li></ul><p>Apply Today<br /><br />Please send your resume by clicking on the apply button.<br /><br /><em>Reference Number: 06900-0013369539</em></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice:</em> <em><a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/UGF1bC5CYXRlc29uLjQ1NTQyLjEwOTE4QHJoaW56LmFwbGl0cmFrLmNvbQ.gif">
