<p>Are you commercially driven, communicative, and ready to take the next step in your career? For an international distributor of chemical raw materials and industrial equipment, we are looking for an <strong>Inside Sales Employee</strong> <strong>(m/v/x)</strong> in <strong>Amsterdam</strong>.</p><p>This organization acts as a key intermediary between suppliers and customers and is recognized for its professional yet close-knit teams. With a strong position in the European market, the company offers you the chance to join a dynamic environment where collaboration, customer focus, and international connections are at the core.</p><p><strong>What will you do?</strong></p><p>As an Inside Sales Employee in Amsterdam, you will work closely with the Industry Manager and your fellow inside sales colleagues. Together, you will manage the existing customer portfolio while actively identifying commercial opportunities. In addition, you will:</p><ul><li>Support the Industry Manager in <strong>developing new business</strong></li><li><strong>Maintain and expand strong relationships</strong> with customers</li><li>Take responsibility for <strong>order handling and customer service</strong></li><li>Report directly to the Inside Sales Manager</li></ul><p><strong>What do you bring?</strong></p><ul><li>Excellent <strong>relationship-building skills</strong> and a strong team player mentality</li><li>A natural <strong>commercial mindset</strong> and the ability to maintain long-term customer relationships</li><li>Strong communication skills, <strong>fluent in Dutch (native) and English</strong></li><li>Solid knowledge of ERP systems and Microsoft Office</li><li>A <strong>Bachelor's degree or equivalent level</strong></li><li>Several years of experience in a commercial role, preferably within an international environment</li></ul><p><strong>What is offered?</strong></p><ul><li>A salary indication between <strong>€3,000 and €3,800</strong> gross per month based on 40 hours, depending on your experience and educational background</li><li>A dynamic international workplace with direct exposure to both customers and suppliers</li><li>Opportunities for personal and professional development within a stable and established organization</li><li>A collaborative team spirit where mutual support and achieving results go hand in hand</li></ul><p>This position is ideal for someone who thrives in a commercial setting and enjoys working at the crossroads between customers, suppliers, and internal stakeholders.</p><p><strong>Interested?</strong></p><p>Then get in touch by clicking the "<strong>apply now/solliciteren</strong>" button - we'll reach out to you quicker than your coffee gets cold!</p><p><em>Robert Half Nederland B.V. en Robert Half International B.V. verwerken de gegevens van sollicitanten die nodig zijn om de sollicitatieprocedure uit te voeren. Meer informatie over gegevensbescherming, in het bijzonder over uw rechten, vindt u op </em><em><a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.nl/nl/privacyverklaring&data=04|01|[email protected]|56cb8534b89446420eb408d9e4c65590|16532572d5674d678727f12f7bb6aed3|0|0|637792362770669701|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000&sdata=TuGWIRvffv0EF7Cc6bKJUI9/Of9BcvO9340/p1cipbg=&reserved=0">https://www.roberthalf.nl/nl/privacyverklaring</a></em><em>. Indien u vragen heeft omtrent de verwerking van uw persoonsgegevens kan u steeds contact met ons opnemen via </em><em><a href="mailto:[email protected]">[email protected]</a></em><em>.</em></p><img src="https://counter.adcourier.com/Um9iZXJ0SGFsZi40MTIwMy4xMDkxN0ByaGlubC5hcGxpdHJhay5jb20.gif">
<p style="text-align: left;">Customer Service Assistant (32-40 uur per week)</p><p style="text-align: justify;">Standplaats: Amsterdam</p><p style="text-align: justify;">Salarisindicatie: €3.500 - €3.850 bruto per maand</p><p style="text-align: justify;"> </p><p style="text-align: justify;">Moët Hennessy is de Wines & Spirits-divisie van LVMH en brengt 25 iconische Maisons samen. Van eeuwenoude wijnhuizen tot jonge, innovatieve merken: samen delen we één visie - het vormgeven van de toekomst van luxe wijnen en sterke dranken, met respect voor natuur en gemeenschap.</p><p style="text-align: justify;"> </p><p style="text-align: justify;">Duurzaamheid en verantwoordelijkheid staan centraal in ons Living Soils Living Together-programma, met focus op bodemherstel, klimaatimpact, maatschappelijke betrokkenheid en ontwikkeling van onze mensen. We geloven sterk in een diverse, inclusieve en gelijkwaardige werkomgeving en bieden volop mogelijkheden om jezelf professioneel te ontwikkelen binnen ons internationale netwerk.</p><p style="text-align: justify;"> </p><p style="text-align: justify;">Als Customer Service Assistant zorg jij voor een soepel en foutloos order-tot-leveringsproces voor de Nederlandse markt. Jij bent de verbindende schakel tussen klanten, sales, logistieke partners, het warehouse en interne teams. Dankzij jouw overzicht, nauwkeurigheid en servicegerichte aanpak ervaren klanten een hoge kwaliteit van dienstverlening - van bestelling tot levering.</p><p style="text-align: justify;"> </p><p style="text-align: justify;">Wat ga je doen?</p><p style="text-align: justify;"> </p><p style="text-align: justify;">Orderverwerking & Customer Care</p><p style="text-align: justify;"> </p><p style="text-align: justify;"><span style="font-family: Symbol;">· </span>Invoeren en verwerken van klantorders op een correcte en tijdige manier</p><p style="text-align: justify;"><span style="font-family: Symbol;">· </span>Controleren van voorraad, SKU's en aantallen; meedenken over alternatieven indien nodig</p><p style="text-align: justify;"><span style="font-family: Symbol;">·</span><span style="font-size: 7pt;"> </span>Bevestigen van leverdata, orderinhoud en volumes met klanten en sales</p><p style="text-align: justify;"><span style="font-family: Symbol;">· </span>Afstemmen van verzendingen met transportpartners en interne stakeholders</p><p style="text-align: justify;"><span style="font-family: Symbol;">·</span><span style="font-size: 7pt;"> </span>Proactief communiceren bij vertragingen, leveringsproblemen of afwijkingen</p><p style="text-align: justify;"><span style="font-family: Symbol;">·</span><span style="font-size: 7pt;"> </span>Escaleren van issues naar Sales Managers wanneer nodig</p><p style="text-align: justify;"><span style="font-family: Symbol;">·</span><span style="font-size: 7pt;"> </span>Registreren, onderzoeken en afhandelen van klanten claims</p><p style="text-align: justify;"> </p><p style="text-align: justify;">POSM-management</p><p style="text-align: justify;"> </p><p style="text-align: justify;"><span style="font-family: Symbol;">·</span><span style="font-size: 7pt;"> </span>Bundelen van maandelijkse POSM-orders (PPPstore) en bijhouden van de master tracking</p><p style="text-align: justify;"><span style="font-family: Symbol;">·</span><span style="font-size: 7pt;"> </span>Registreren en controleren van ontvangen POSM in Recy en signaleren van afwijkingen</p><p style="text-align: justify;"><span style="font-family: Symbol;">·</span><span style="font-size: 7pt;"> </span>Behandelen van POSM-aanvragen van field teams en klanten</p><p style="text-align: justify;"><span style="font-family: Symbol;">·</span><span style="font-size: 7pt;"> </span>Monitoren van POSM-voorraad en Marketing informeren bij lage stock</p><p style="text-align: justify;"><span style="font-family: Symbol;">·</span><span style="font-size: 7pt;"> </span>Ondersteunen van de Activation Manager bij voorraadbeheer in de loods</p><p style="text-align: justify;"> </p><p style="text-align: justify;">Accolades & Communicatie</p><p style="text-align: justify;"> </p><p style="text-align: justify;"><span style="font-family: Symbol;">·</span><span style="font-size: 7pt;"> </span>Verzamelen en bijhouden van accolades per merk</p><p style="text-align: justify;"><span style="font-family: Symbol;">·</span><span style="font-size: 7pt;"> </span>Delen van relevante communicatie met klanten en trade partners</p><p style="text-align: justify;"> </p><p style="text-align: justify;">Logistieke informatie</p><p style="text-align: justify;"> </p><p style="text-align: justify;"><span style="font-family: Symbol;">·</span><span style="font-size: 7pt;"> </span>Verzamelen van FG- en POSM-informatie bij interne teams</p><p style="text-align: justify;"><span style="font-family: Symbol;">·</span><span style="font-size: 7pt;"> </span>Zorgen voor tijdige en correcte logistieke data voor nieuwe producten</p><p style="text-align: justify;">(o.a. SAP-prijzen, GS1-vereisten en documentatie voor key accounts)</p><p style="text-align: justify;"> </p><p style="text-align: justify;">Office support</p><p style="text-align: justify;"> </p><p style="text-align: justify;"><span style="font-family: Symbol;">·</span><span style="font-size: 7pt;"> </span>Contact onderhouden met facilitaire en externe dienstverleners</p><p style="text-align: justify;"><span style="font-family: Symbol;">·</span><span style="font-size: 7pt;"> </span>Zorgdragen voor een goed functionerend kantoor en kleine reparaties coördineren</p><p style="text-align: justify;"><span style="font-family: Symbol;">·</span><span style="font-size: 7pt;"> </span>Beheren van kantoorbenodigdheden en apparatuur</p><p style="text-align: justify;"><span style="font-family: Symbol;">·</span><span style="font-size: 7pt;"> </span>Ondersteunen bij bedrijfsevenementen</p><p style="text-align: justify;"><span style="font-family: Symbol;">·</span><span style="font-size: 7pt;"> </span>Ontvangen en begeleiden van bezoekers wanneer nodig</p><p style="text-align: justify;"> </p><p style="text-align: justify;">Wat breng jij mee?</p><p style="text-align: justify;"> </p><p style="text-align: justify;"><span style="font-family: Symbol;">·</span><span style="font-size: 7pt;"> </span>Minimaal 2 jaar ervaring in customer service, ordermanagement of supply chain support</p><p style="text-align: justify;"><span style="font-family: Symbol;">·</span><span style="font-size: 7pt;"> </span>Ervaring binnen FMCG, wines & spirits of logistiek is een pré</p><p style="text-align: justify;"><span style="font-family: Symbol;">·</span><span style="font-size: 7pt;"> </span>Servicegerichte en betrouwbare teamspeler</p><p style="text-align: justify;"><span style="font-family: Symbol;">·</span><span style="font-size: 7pt;"> </span>Sterke focus op klanttevredenheid</p><p style="text-align: justify;"><span style="font-family: Symbol;">·</span><span style="font-size: 7pt;"> </span>Nauwkeurig, gestructureerd en goed georganiseerd</p><p style="text-align: justify;"><span style="font-family: Symbol;">·</span><span style="font-size: 7pt;"> </span>Proactieve houding en oplossingsgericht denken</p><p style="text-align: justify;"><span style="font-family: Symbol;">·</span><span style="font-size: 7pt;"> </span>Comfortabel in samenwerking met verschillende stakeholders</p><p style="text-align: justify;"><span style="font-family: Symbol;">·</span><span style="font-size: 7pt;"> </span>Goede kennis van Microsoft Office</p><p style="text-align: justify;"><span style="font-family: Symbol;">·</span><span style="font-size: 7pt;"> </span>Ervaring met SAP of vergelijkbare systemen is een plus</p><p> </p><p><em>Robert Half Nederland B.V. en Robert Half International B.V. verwerken de gegevens van sollicitanten die nodig zijn om de sollicitatieprocedure uit te voeren. Meer informatie over gegevensbescherming, in het bijzonder over uw rechten, vindt u op </em><em><a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.nl/nl/privacyverklaring&data=04|01|[email protected]|56cb8534b89446420eb408d9e4c65590|16532572d5674d678727f12f7bb6aed3|0|0|637792362770669701|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000&sdata=TuGWIRvffv0EF7Cc6bKJUI9/Of9BcvO9340/p1cipbg=&reserved=0">https://www.roberthalf.nl/nl/privacyverklaring</a></em><em>. Indien u vragen heeft omtrent de verwerking van uw persoonsgegevens kan u steeds contact met ons opnemen via </em><em><a href="mailto:[email protected]">[email protected]</a></em><em>.</em></p><img src="https://counter.adcourier.com/Um9iZXJ0SGFsZi42MDUzNy4xMDkxN0ByaGlubC5hcGxpdHJhay5jb20.gif">
<p>Are you a strategic thinker with a passion for pricing, profitability, and market dynamics? For an <strong>international leader in modular space and infrastructure solutions</strong>, active across the Netherlands and Belgium, we are looking for a talented <strong>Pricing Manager ENSE & Benelux</strong> (m/v/x) to drive pricing excellence across the ENSE and Benelux regions.</p><p>As <strong>Pricing Manager</strong>, you will be, working closely with Sales, Finance, and Business Leadership. You will develop and execute pricing strategies that strengthen profitability, ensure compliance with group guidelines, and promote a strong pricing culture across the Netherlands and Belgium.</p><p><strong>Key Responsibilities:</strong></p><p><strong>ENSE Pricing Controlling</strong></p><ul><li>Develop and manage pricing strategies across ENSE based on product, market, and competitive insights</li><li>Lead the implementation of the Pricing & Margin Playbook and enhance pricing processes and standards</li><li>Support the rollout of Dynamic Deal Scoring in Salesforce</li><li>Advise on tactical pricing initiatives (campaigns, promotions, rebates) to optimize profitability</li><li>Drive holistic margin optimization through levers such as product mix, cost management, and discount policies</li><li>Identify and capture opportunities to increase margins in both leasing and sales businesses</li><li>Coach team members on key pricing and margin principles</li><li>Deliver and present actionable pricing and margin analyses to senior stakeholders</li><li>Collaborate with Business Intelligence and Data Science to improve dashboards and reporting</li><li>Provide training to leadership and pricing teams to strengthen pricing excellence</li></ul><p><strong>Benelux Pricing Management</strong></p><ul><li>Own and execute the pricing strategy for the Netherlands and Belgium in alignment with group policies</li><li>Monitor market trends and competitor activities to adapt pricing approaches effectively</li><li>Work with Finance to analyze profit margins per product and optimize pricing decisions</li><li>Align pricing with operational capacity and manpower planning</li><li>Ensure accurate communication of price updates to Sales teams</li><li>Implement pricing updates in CRM and ERP systems on time and with precision</li><li>Collaborate with Procurement and Product teams to maintain consistency in pricing strategies</li><li>Lead internal communication and process improvements related to pricing</li><li>Monitor competitor prices and gather actionable market insights</li><li>Build and promote a strong pricing and margin culture within Sales</li><li>Participate in sales meetings and provide insights into key results and market trends</li></ul><p><strong>Qualifications & Experience</strong></p><ul><li>Bachelor's or Master's degree in a quantitative discipline (e.g., Finance, Engineering, Marketing)</li><li>Proven experience leading end-to-end pricing initiatives and improving business processes</li><li>Strong ability to demonstrate financial impact of pricing activities</li><li>Excellent project management skills and experience in matrix organizations</li><li>Strong Excel skills; experience with data visualization tools (Power BI, etc.) is an advantage</li></ul><p><strong>Personal Characteristics</strong></p><ul><li>Entrepreneurial, curious, and results-driven</li><li>Excellent communicator, able to translate complex data into clear business insights</li><li>Strong commercial mindset with a focus on profitability and growth</li><li>Confident in prioritizing and influencing across functions</li><li>Analytical and data-driven, with a hands-on approach to problem-solving</li><li>Comfortable working with senior leadership in an international environment</li></ul><p><strong>What Is Offered</strong></p><ul><li>A competitive salary between <strong>EUR 5,500 - 7,500</strong> (based on 40 hours and experience/education level)</li><li>A high-impact, international role contributing directly to company profitability and strategy</li><li>Collaboration with Sales, Marketing, and Finance teams across multiple countries</li><li>A dynamic and innovative work environment where pricing excellence is key</li><li>Opportunities for professional growth and visibility across the ENSE and Benelux regions</li></ul><p><strong>Interested?</strong></p><p>Ready to take on the challenge as <strong>Pricing Manager (m/f/x)</strong> for the ENSE & Benelux region? Click the 'apply now' button and we'll get in touch with you shortly. Let's talk about your next move!</p><p><em>Robert Half Nederland B.V. en Robert Half International B.V. verwerken de gegevens van sollicitanten die nodig zijn om de sollicitatieprocedure uit te voeren. Meer informatie over gegevensbescherming, in het bijzonder over uw rechten, vindt u op </em><em><a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.nl/nl/privacyverklaring&data=04|01|[email protected]|56cb8534b89446420eb408d9e4c65590|16532572d5674d678727f12f7bb6aed3|0|0|637792362770669701|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000&sdata=TuGWIRvffv0EF7Cc6bKJUI9/Of9BcvO9340/p1cipbg=&reserved=0">https://www.roberthalf.nl/nl/privacyverklaring</a></em><em>. Indien u vragen heeft omtrent de verwerking van uw persoonsgegevens kan u steeds contact met ons opnemen via </em><em><a href="mailto:[email protected]">[email protected]</a></em><em>.</em></p><img src="https://counter.adcourier.com/Um9iZXJ0SGFsZi45MDM2OC4xMDkxN0ByaGlubC5hcGxpdHJhay5jb20.gif">