Criminal Justice Professional


Salary:

$14.00 to $17.00 per hour

Location:

West Des Moines, IA

Date Posted:

May 15, 2019

Employment Type:

Temporary

Job Reference:

01502-9501914345

Staffing Area:

Office & Administrative


Description
- Reviews, verifies, and/or identifies customer transactions to detect/ prevent financial crimes activities, policy violations, and suspicious situations in order to mitigate and/or recover losses
- Places outbound calls to the customers to confirm if activity is fraud
- Monitors moderate to complex account activity which requires research that may involve multiple transaction channels
- Uses a variety of sources for information, including online systems and tools/models
- May perform general account handling functions such as close account determination, holds, restraints, etc.
- Documents research findings and actions on cases for possible referrals for Suspicious Activity, Identity Theft Operations (ITO), and Suspected Financial Abuse
- May contact customers and/or vendors to validate transactions
- Prepares required documentation including Suspicious Activity Reports
- May identify control failures in bank processes, procedures, customer or team member decisions and then categorize losses and assign loss accountability


Hours available= 7AM-6PM, 8AM-7PM, 10AM-9PM, Noon-11PM, 3PM-Midnight, 2PM-11PM, with 4 day work weeks available!!
Full time offers are currently around $14.00 - $17.00

To APPLY- Please send your resume to [email protected]
Requirements
Requirements:
- 1+ years call center experience
- Criminal Justice background or degree
- Bilingual candidates encouraged to apply
- Great communication skills
- Ability to multitask
- Attention to detail
- Proficient in Excel
- Data entry experience
- Organization skills

We offer:
- Paid training
- Benefits
- 401k planning
- Tuition Reimbursement

To APPLY- Please send your resume to [email protected]
OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.

Apply for this job now or contact us today at 888-490-4154 for additional information.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

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West Des Moines, IA

801 Grand Ave.
Suite 2950
Des Moines, IA 50309
us
515.221.2300
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