Collections Specialist


Salary:

DOE

Location:

Waterloo, IA

Date Posted:

April 26, 2019

Employment Type:

Temporary-to-full-time

Job Reference:

01502-9501881817

Staffing Area:

Office & Administrative


Description
Robert Half is seeking multiple collections agents for a large company in the Cedar Valley! Candidates must have 6+ months customer service/collections experience. In this role you will be compelting credit and collection duties for large and moderately complex customer accounts, including telephone collections, account authorization, and account management.

Responsibilities:
? Use telephone negotiating techniques to build and maintain company, customer and dealer relationships
?Review payment history and account information
?Update/confirm debtor information
?Negotiate payment plan modifications according to established policies and procedures
?Administer collection efforts within federal and state regulations and company policy
?Assist with account resolutions for misapplied cash and refers problem accounts to supervisors
Requirements
We need an excellent communicator, both verbal and written, who thrives on solving problems and working in a global team environment.

Requirements:
? A Bachelor's degree in business or a related discipline is preferred.
? Minimum of 1 year of experience in customer service
? Ability to remain seated for long periods of time to perform telephone work in a call center environment
? Capacity to quickly change focus on work activities
?Strong computer aptitude with the ability to learn quickly and apply new knowledge; familiar with both mainframe and software applications
OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.

Apply for this job now or contact us today at 888-490-4154 for additional information.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.


West Des Moines, IA

801 Grand Ave.
Suite 2950
Des Moines, IA 50309
us
515.221.2300
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