Desktop Support Analyst


$21.38 - 24.75/hr



Date Posted:

May 20, 2019

Employment Type:


Job Reference:


Staffing Area:

Technology & IT

Robert Half Technology is seeking candidates with the ability to communicate complex technical information to non-technical users in an understandable and concise format for their Desktop Support Technician role. If you are a problem solver who enjoys working in a challenging and positive environment, this may be the Desktop Support Technician position for you. This Desktop Support Analyst role is long term temporary in nature and is located in the Washington, District of Columbia, area.

Your responsibilities in this role

- Rectify computer problems, and suggest appropriate action/solutions

- Keep up, explore, and fix computer systems, hardware, printers, and computer peripherals

- Give support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems

- Interface regularly and effectively with ticket submitters

- Support records of daily data communication transactions, issues and remedial actions taken or installation activities

- Coordinate hardware repairs with the appropriate vendors

- Provide computer desktop support in accordance with established policies and procedures
- Knowledgeable when it comes to writing reports, business correspondence, user instructions, and procedure manuals

- Desktop support or related experience

- Adeptness in Microsoft Office 365

- Command of Microsoft Windows 10

- Microsoft SCCM - System Cntr Config Mgr experience

- Microsoft Windows 7 in an Active Directory environment experience

- Microsoft Office experience highly desired

- Solid understanding of Microsoft Windows

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

Washington DC

1401 I Street NW
Suite 400
Washington, DC 20005
Desktop Support Analyst
June 14, 2019
Desktop Support Technician
Glen Allen, VA
June 14, 2019
Desktop Support
St. Petersburg, FL
June 14, 2019
Desktop Support Engineer
Miami, FL
June 13, 2019
Desktop Support Level 1
Los Angeles, CA
June 14, 2019
See More Jobs >

Availability Status

Let us know you're ready to work with one click.

Update My Status

Set Your Status

Click the blue button on your profile page at least once a week to keep your status set to Available.

Set Your Status

Your status will automatically change to Idle and Unknown over time, so update it weekly while you’re looking for work

Update My Status