Customer Service Representative


Salary:

DOE

Location:

WASHINGTON, DC

Date Posted:

May 1, 2019

Employment Type:

Temporary

Job Reference:

04514-0010956522

Staffing Area:

Office & Administrative


Description
Join Our Team as a Customer Service Representative!



OfficeTeam is in the hiring process for an articulate, highly-skilled Customer Service Representative. Are you someone who loves creating durable and productive customer relationships? Then this may be the role for you. This position will operate in a fast-paced and dynamic environment. If you're looking for a short-term temporary engagement, and can work in Washington, District of Columbia, this could be the Customer Service Representative position for you!

Key responsibilities

- Manage and place incoming telephone calls

- Contribute accurate, friendly customer service in a timely fashion

- Manage the fielding and sending of important written business correspondence

- By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers
Requirements
- Ability to navigate multiple computer systems, applications, and utilize search tools to find information

- Customer service experience preferred

- Prior assistant experience

- No stranger to performing extensive research to resolve complex customer inquiries

- Supportive, positive attitude with a professional demeanour applied to all tasks

- Ability to simplify complex problems and build solutions

- Strong communication skills, both verbally and in writing

- Strong customer service and office administrative skills

- Experience with Microsoft Office required

- Demonstrated talents in communicating and interacting with clients/customers, both internal and external

- Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

- 2+ years' experience of proven performance in a goal-driven customer-focused environment desired


If you are interested in this position, please send your resume to Rebecca Reese at [email protected]
OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.

Apply for this job now or contact us today at 888-490-4154 for additional information.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.


Washington North, DC

1401 I Street NW
Suite 400
Washington, DC 20005
us
202.626.0130
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