Desktop Support Analyst


Waltham, MA

Date Posted:

May 20, 2019

Employment Type:


Job Reference:


Staffing Area:


Robert Half Technology is currently looking for a Desktop Support analyst to join a corporate team and contribute to IT support across the organization. This role will primarily be responsible for providing both on-site and remote support across multiple offices. The ideal candidate will have previous experience with field tests and Cisco as well. This is a full-time opportunity in Waltham, MA.

- Deal with physical connectivity and staging as well as network configuration when necessary
- Conduct tests with other IT engineers over the phone
- Participate in internal meeting and trainings
- Troubleshoot issues regarding hardware, administration tools, servers, telephony and antivirus software

- Minimum 1 year of experience in a corporate IT support role
- BA in Computer Science or related field
- Previous hands-on experienced troubleshooting laptops, PC components, DNS, antivirus encryption, VoIP and Windoes Servers
Customer Service, Back Office Support, DNS - Domain Name System, ShoreTel - VOIP, MS Windows Server 2008

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

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