PC technician


Wall, NJ

Date Posted:

May 17, 2019

Employment Type:


Job Reference:


Staffing Area:


Currently seeking an entry level PC technician. The candidate will be a member of an IT support team providing support for various aspects of customer's information services infrastructure and responsible for providing desk-side technical support, application support and helpdesk management.

Job responsibilities:

Support desktop users in various locations
Install PCs, laptops, MacBooks, iPhones, Samsung phones, printers and VoIP handsets.
Receive requests for support and manage helpdesk requests for the IT support team.
Work with network specialists to diagnose problems and implement solutions.
Analyzes needs and determines equipment and software requirements for solutions to problems.
Install and maintain software for users.
Drive from location to location providing IT support.
Document IT related resources.
Work in an IT team supporting all of client’s initiatives.

Customer service experience.
Proficiency in Windows 7 Pro, Windows 8.1 Pro and Windows 10 Pro.
Proficiency with Macintosh operating systems.
Experience with Parallels.
Proficiency with setting up cell phones integrating with Exchange Server.
Proficiency with printers.
Experience with Microsoft Office.
Experience with PC troubleshooting.
Able to create detailed and accurate documentation.
2+ years of experience with desk-side IT support.
2+ years of experience with network printers.
1+ years of experience providing helpdesk support.
Should have at least one of the following A+, Network +, or MCP certification.

**for immediate consideration, please send resumes to [email protected]**

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