Help Desk




Union City, CA

Date Posted:

May 31, 2019

Employment Type:


Job Reference:


Staffing Area:

Technology & IT

Robert Half Technology is seeking a Help Desk/ Field Tech to provide support for a well established company in the Bay Area. If you are a great communicator, people person, and enjoying learning new technology this may be a great fit for you.

Location: Union City

Duration: 6+ months

For immediate consideration send over your most updated resume to [email protected]
1. Provide technical assistance and support for incoming Track-It tickets and queries related to computer systems, software, and hardware.
2. Respond to queries either in person, over the phone, or by email
3. Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on priority ? How much troubleshooting should be done?
4. Install, modify, and repair computer hardware and software.
5. Maintain daily performance of computer systems.
6. Install computer peripherals for users.
7. Visit city sites to setup new stations and printers
8. Utilize and maintain the helpdesk tracking software
9. Ensure end user virus monitoring and detection
10. Manage onboarding of new users by setting up new computers using standard hardware, images, software and creating new user accounts
Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

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