Customer Service Representative


Salary:

$14.00 to $14.00 per hour

Location:

Springfield, MA

Date Posted:

May 10, 2019

Employment Type:

Temporary-to-full-time

Job Reference:

02150-0010926577

Staffing Area:

Office & Administrative


Description
Join Our Team as a Customer Service Representative!



Sharpen your skills as a Customer Representative in the growing Manufacturing industry through this opportunity at OfficeTeam. Do you wish to take your social skills and put them to work to further the growth of an awesome business? This will be a fantastic next step in your career. Be prepared to come into a dynamic and fast-paced environment in this role. If you're looking for a short-term temporary-to-full-time position in Springfield, Massachusetts, this Customer Service Representative opportunity could be for you!

Your responsibilities in this role

- Offer friendly, accurate customer service in a timely fashion

- You will likely support business development and client referral goals by actively cross-selling and referring customers

- Receive and send written business correspondence

- Handle incoming telephone calls
Requirements
- Excellent customer service and office administrative skills

- Ability to use multiple computer systems, applications, and utilize search tools to find information

- Sound written and verbal communication skills

- Demonstrated experience performing extensive research to resolve complex customer inquiries

- Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

- 1+ years of past relevant experience

- Strong problem solving and analytical skills

- Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers

- success driven attitude and an engaging businesslike approach

- Customer service experience

- Microsoft Excel experience preferred

- Deep understanding of call centers



If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!
OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.

Apply for this job now or contact us today at 888-490-4154 for additional information.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.


Springfield, MA

One Monarch Pl
Suite 1820
Springfield, MA 01144
us
413.732.8464
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