Customer Service Representative


Salary:

USD15.68 - 18.15 / Hourly

Location:

SOUTHFIELD, MI

Date Posted:

May 28, 2019

Employment Type:

Temporary

Job Reference:

02210-0010999059

Staffing Area:

OfficeTeam


Description
OfficeTeam has a rewarding career opportunity for an articulate, highly-skilled Customer Service Representative in the growing Engineering industry. Do you want to apply your outgoing personality to further the benefit of a valuable business? This is the opportunity for you. Expect this role to exist within a dynamic and fast-paced working environment. If you're looking for work in Southfield, Michigan and can work a short-term temporary-to-full-time position, this could be the Customer Service Representative opportunity for you!

Responsibilities

- Give exceptional customer service in a timely fashion

- Field and send written business correspondence

- May support business development and client referral goals by actively cross-selling and referring customers

- Handle incoming telephone calls
Requirements
- Advanced Microsoft Office skills

- 5+ years of past relevant experience

- Excellent communication and organizational skills

- Foundational knowledge in switchboard phones from 1-10 lines

- Strong familiarity with ordering office supplies and equipment

- Email experience preferred

- Customer service experience desired

- Ability to navigate multiple computer systems, applications, and utilize search tools to find information

- Demonstrated ability to interact effectively with internal and external partners and clients/customers

- Demonstrated experience performing extensive research to resolve complex customer inquiries

- Critical thinking, problem solving, ability to work independently

- Customer service and office administrative skills

- Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly


If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!

OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.

Apply for this job now or contact us today at 888.490.4154 for additional information.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.



Southfield, MI

One Towne Square
Suite 1050
Southfield, MI 48076
us
248.358.0222
Customer Service Representative
Carbondale, IL
Temporary
June 18, 2019
Customer Service Representative
Columbia, SC
Temporary
June 18, 2019
Customer Service Representative
ARLINGTON, VA
Temporary
June 18, 2019
Customer Service Representative
San Francisco, CA
Temporary
June 18, 2019
See More Jobs >

Availability Status

Let us know you're ready to work with one click.

Update My Status

Set Your Status

Click the blue button on your profile page at least once a week to keep your status set to Available.

Set Your Status

Your status will automatically change to Idle and Unknown over time, so update it weekly while you’re looking for work

Update My Status