Customer Service Representative


Salary:

$14.25 to $16.50 per hour

Location:

Scottsdale, AZ

Date Posted:

May 6, 2019

Employment Type:

Temporary-to-full-time

Job Reference:

00210-0010956662

Staffing Area:

Office & Administrative


Description
OfficeTeam has a fantastic career opportunity for an articulate, highly-skilled Customer Service Representative. Are you always outgoing and sociable? This could be a great position for you. This role will be situated in a challenging and dynamic environment. This Customer Service Representative job is short-term temporary-to-full-time, and located in Scottsdale, Arizona.

Responsibilities

- Offer friendly, accurate customer service in a timely fashion

- Field and send out send written business correspondence

- Manage incoming telephone calls

- Be a part of business development by by actively cross-selling and referring customers
Requirements
- Comfort and confidence when interacting with internal and external partners and clients/customers

- Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

- Strong problem solving and analytical skills

- 2+ years' experience with performing in a goal-driven customer-focused environment preferred

- Proven ability to navigate multiple computer systems, applications, and utilize search tools to find information

- Strong proficiency in Excel and other Microsoft Program skills required

- Proven experience going the extra mile to solve complex customer inquiries via extensive research

- Supportive, positive attitude with a professional demeanour applied to all tasks

- Strong communication skills and able to receive criticism well

- Prior assistant experience

- Command of navigating basic office equipment and protocols

- Deep understanding of customer service

- Excellent customer service and office administrative skills



We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today
OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.

Apply for this job now or contact us today at 888-490-4154 for additional information.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.


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