Customer Service Representative


Salary:

DOE

Location:

Santa Barbara, CA

Date Posted:

January 28, 2019

Employment Type:

Temporary

Job Reference:

01260-0010804968

Staffing Area:

Office & Administrative


Description
A rapidly expanding tech company in Santa Barbara is currently seeking a Customer Service Representative to join their team! In this role, you would be responsible for following up and resolving customer concerns via phone, email, and social media. Ideal candidates will have at least two years of prior customer service experience, strong interpersonal communications skills, and excellent multitasking abilities.

Duties of the role:

- Answering and resolving customer inquiries
- Entering and updating customer information into an internal database
- Tracks call-related information for auditing and reporting purposes
- Provides feedback reports on call issues related to downtime and/or training issues
Requirements
Ideal Candidates will have:

- At least two years of customer service experience
- Strong written and verbal communications skills
- Expertise in Word, Excel and data entry
- SAP, Hubspot, and Shopify experience highly preferred
- Bachelor's degree preferred, but not required


We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today by sending your resume to [email protected] for immediate consideration!
OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.

Apply for this job now or contact us today at 888-490-4154 for additional information.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.

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Santa Barbara , CA

1525 State Street
Suite 101
Santa Barbara, CA 93101
805.882.0049

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