Desktop Support


Salary:

$75,000.00 to $100,000.00 per year

Location:

San Jose, CA

Date Posted:

April 19, 2019

Employment Type:

Full Time

Job Reference:

00420-9501865693

Staffing Area:

Technology & IT


Description
Our Direct client in the Silicon Valley is seeking a Desktop Support Specialist. his position is responsible for handling end-user desktop support requests including issues relating to their computer needs. Must have good judgement and expertise so skills such as critical thinking, empathy, and confidence will be a required part of the position. The selected individual will also have project manager like duties. You would be working on the following:

All current desktop versions of Microsoft Windows, specifically Windows 7, Windows 8, and some Windows 10
All current Server versions of Microsoft Windows including 2003, 2008, and 2012
Routers, Firewalls, Switches and Configuration of These Devices (SonicWALL Preferred)
Fundamental Understanding of Routers/Switches
Based understanding of Microsoft Exchange (both Local and Cloud based implementations)
Domain Controllers, Active Directory, Microsoft DNS
Desktop Support of VPN Configurations both for Desktop Clients and Device-to-Device Tunneling
Requirements
Microsoft Windows-based Desktop, Laptop, and Mobile Device Administration and Support (i.e. Windows 7, Windows 8, Windows 10 Support)
Peripheral Support (Printers/Scanners/Plotters)
Installation and Support of Major Applications like Office, Adobe Acrobat, Antivirus software, etc.
Active Directory Management (i.e. create users, reset passwords, etc.)
E-mail Management including Hosted Exchange/Office 365 User Account Management
Mobile Device Support including setting up E-mail Accounts on Mobile Devices
Identify Potential points of failure and bring to account management teams
Line of Business Application Support (Client's applications w/Support from vendors)
Backup Management and Support based on Alerting
Clear and Concise Documentation of all Work Performed
Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.


San Jose, CA

10 Almaden Blvd
Suite 900
San Jose, CA 95113
us
408.271.9063
Help Desk Technician
Lynwood, CA
Consulting
May 17, 2019
Help Desk Technician
Las Vegas, NV
Consulting
May 17, 2019
Help Desk Technician
Gardena, CA
Full Time
May 16, 2019
Help Desk Technician II
Charlotte, NC
Contract To Full Time
May 16, 2019
Help Desk Technician
Jacksonville, FL
Consulting
May 15, 2019
Help Desk Technician
Reading, PA
Contract To Full Time
May 14, 2019
Help Desk Technician
Blue Bell, PA
Consulting
May 14, 2019
IT Help Desk Technician
Reston, VA
Contract To Full Time
May 13, 2019
Help Desk Tier 2 Technician
Jacksonville, FL
Consulting
May 10, 2019
Help Desk Technician
Manhattan Beach, CA
Contract To Full Time
May 8, 2019
Help Desk Technician
Lynwood, CA
Contract To Full Time
May 7, 2019
Help Desk Technician
Reading, PA
Consulting
April 29, 2019
Help Desk Technician
Collierville, TN
Full Time
April 26, 2019
Help Desk Technician
Philadelphia, PA
Contract To Full Time
April 25, 2019
Help Desk Technician
Philadelphia, PA
Contract To Full Time
April 21, 2019
See More Jobs >

Availability Status

Let us know you're ready to work with one click.

Update My Status

Set Your Status

Click the blue button on your profile page at least once a week to keep your status set to Available.

Set Your Status

Your status will automatically change to Idle and Unknown over time, so update it weekly while you’re looking for work

Update My Status