Customer Service Representative


Salary:

$10.29 to $11.91 per hour

Location:

Rosemont, IL

Date Posted:

May 20, 2019

Employment Type:

Temporary-to-full-time

Job Reference:

01360-0010923596

Staffing Area:

Office & Administrative


Description
Customer Service Representative Openings!



Are you looking to expand your career as a Customer Service Representative? OfficeTeam has an excellent job opportunity for an articulate, highly-skilled candidate. Do you enjoy forming new relationships every day? This may be a great fit for your next career move. Expect this role to exist within a dynamic and fast-paced working environment. This Customer Service Representative position is based in the Elk Grove Village, Illinois region and is a long-term temporary-to-full-time employment opportunity.

Your responsibilities in this role

- Receive and send written business correspondence

- By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers

- Manage and place incoming telephone calls

- Deliver outstanding, friendly customer service in a timely fashion
Requirements
- Excellent problem-solving skills

- Customer service experience

- Call center experience desired

- Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

- Demonstrated talents in communicating and interacting with clients/customers, both internal and external

- Supportive, positive attitude with a detail oriented demeanour applied to all tasks

- Excellent verbal and written communication skills

- Comfort in pursuing resolutions to complicated customer inquiries using complex research methods

- Excellent customer service and office administrative skills

- Proficiency with Microsoft Office applications

- Proven computer skills

- 2+ years' experience of demonstrated performance in a goal-driven customer-focused environment preferred



If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!
OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.

Apply for this job now or contact us today at 888-490-4154 for additional information.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.


Rosemont, IL

6250 N. River Road
Suite 6020
Rosemont, IL 60018
us
847.318.1433
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