Customer Service Representative
Rock Island, IL
April 26, 2019
Office & Administrative
How you will make an impact:
· Customer contact regarding various auction services
· Catalog purchasing, placing bids, winning bids, shipment arrangements, etc.
· Maintains customer accounts by updating account information
· Keeps records of customer interactions
· Follows communication procedures, guidelines and policies
· Handles confidential and pertinent information, taking payment information, addresses and phone numbers
· Documents customer concerns or service problems by clarifying and/or finding the appropriate person to expedite resolution
· Builds client-business relationships with premium clientele
· Attracts potential customers by answering product and service questions
· Provides accurate, valid and complete information by using the right methods/tools
· Meet personal/team targets and call quotas
· Excellent documentation and communication skills
· Analytical with strong attention to detail
· Positive attitude
· Highly organized and motivated
· Independent with little supervision
If you derive professional and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today!
OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.
Apply for this job now or contact us today at 888.490.4154 for additional information.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
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