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6 results for Customer Service Representative in Richmond, VA

Customer Service Representative

Petersburg, VA
onsite
Temporary / Contract
17.575 - 20.35 USD / Hourly
We are looking for a Customer Service Representative to support a high-volume onboarding initiative in Virginia. This contract position will focus on assisting a large number of new residential customers through inbound phone interactions, providing a helpful and detail-focused experience during account setup. The ideal candidate is comfortable handling a fast-paced call environment, gathering customer details accurately, and entering information with strong attention to detail. Responsibilities: • Manage a steady flow of inbound customer calls, typically handling a high daily call volume with efficiency. • Guide new customers through the onboarding process by collecting required personal, service, and billing details. • Accurately enter customer information into company systems and verify records for completeness and correctness. • Explain account setup steps clearly and respond to questions in a courteous, service-focused manner. • Use reference materials and process guides to ensure consistent and accurate customer support. • Partner with internal teams, including marketing, to support outreach efforts tied to new customer enrollment. • Maintain organized and detailed records of customer interactions and completed account setups.
2026-06-01T00:00:00Z

Customer Service Representative

Petersburg, VA
onsite
Temporary / Contract
17.575 - 20.35 USD / Hourly
We are looking for a Customer Service Representative to support a high-volume onboarding initiative for residents in Petersburg, Virginia. This Contract position will focus on assisting a large customer base through inbound phone support, guiding callers through account setup, and capturing accurate billing and service details. The ideal candidate is comfortable handling a fast call pace, delivering helpful service, and maintaining accuracy while entering customer information. Responsibilities: • Manage a steady stream of inbound calls from customers seeking assistance with service enrollment and account setup. • Verify and record caller details such as name, service address, and billing information with a high level of accuracy. • Help new customers complete the onboarding process by clearly explaining next steps and required information. • Enter customer data into company systems promptly and correctly while following established procedures. • Use reference materials and support guides to provide consistent answers and resolve routine customer questions. • Coordinate with internal teams as needed to support outreach efforts tied to the municipal service rollout. • Maintain courteous, detail-focused communication throughout each interaction while meeting daily call volume expectations.
2026-06-03T00:00:00Z

Customer Service Representative

Petersburg, VA
onsite
Temporary / Contract
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to join a manufacturing team on a long-term contract basis. This position is suited for someone who communicates with confidence, stays composed during busy or high-pressure situations, and pays close attention to details that affect customer satisfaction. The ideal candidate will learn quickly, build strong relationships with both customers and coworkers, and contribute to a welcoming, team-oriented environment with room for future growth. Responsibilities: • Manage incoming customer calls and messages, providing timely and detail-focused support for questions, requests, and service issues. • Process customer orders accurately, ensuring all details are entered correctly and confirmed before completion. • Make outbound calls when follow-up is needed to clarify order information, resolve concerns, or provide status updates. • Maintain organized and precise customer records so account information, order activity, and communications remain up to date. • Address customer concerns with patience and sound judgment, working calmly through challenges in a fast-paced setting. • Collaborate closely with internal team members to support service goals and help create a positive experience for customers. • Learn company procedures, product information, and service expectations quickly in order to become effective in the role. • Contribute to a friendly and dependable team culture while taking on increasing responsibility over time.
2026-06-05T00:00:00Z

Customer Service Representative

Richmond, VA
onsite
Temporary / Contract
18 - 18 USD / Hourly
We are looking for a dependable Customer Service Representative to focus on outbound calling and appointment scheduling in Henrico, Virginia. This contract to hire opportunity is well suited for someone who enjoys structured, process-driven work and takes pride in completing tasks accurately and consistently. Responsibilities:• Place large volume of outbound calls daily to schedule appointments.• Carry out daily tasks by following established procedures with close attention to accuracy, consistency, and detail.• Use Microsoft Office applications to enter information, update records, and prepare basic administrative documents.• Coordinate schedules and manage calendar-related activities to support operational and delivery needs.• Maintain organized documentation and ensure customer and administrative information is recorded correctly.• Support recurring administrative workflows that require the same sequence of steps to be completed each day.• Adapt to shifting call activity and help maintain smooth service levels as the position develops.• Work collaboratively with internal teams to support scheduling needs, including coverage aligned with delivery time requirements.
2026-05-28T00:00:00Z

Customer Service Representative

Petersburg, VA
onsite
Temporary / Contract
15.0385 - 17.413 USD / Hourly
We are looking for a Customer Service Representative to support a high-volume onboarding initiative for a municipal service program. This contract position focuses on assisting a large number of incoming customers, guiding them through account setup, and delivering clear, attentive service over the phone. The ideal candidate is comfortable managing frequent inbound calls, collecting customer details accurately, and maintaining a helpful, efficient approach throughout each interaction. Responsibilities: • Manage a steady flow of inbound calls from customers seeking assistance with new account setup and service enrollment. • Collect and verify customer information such as names, service addresses, and billing details with accuracy and care. • Enter customer data into internal platforms promptly to ensure accounts are created and updated correctly. • Support the onboarding of a large customer base by providing clear guidance and resolving routine questions during each call. • Use reference materials and process guides to deliver consistent information and complete transactions efficiently. • Maintain detailed and accurate records of customer interactions, submitted information, and completed service requests. • Work closely with team members and related departments to help support outreach efforts and a smooth customer onboarding experience.
2026-06-03T00:00:00Z

Customer Service Representative

Richmond, VA
onsite
Temporary / Contract
18 - 18 USD / Hourly
We are looking for a dependable Customer Service Representative to support daily service operations in Henrico, Virginia. This contract to hire position is ideal for someone who enjoys structured, process-driven work and is comfortable handling repetitive tasks with accuracy and consistency. The person in this role will assist with inbound customer communication, scheduling-related support, and administrative coordination while following established procedures each day. Responsibilities:• Respond to inbound customer calls professionally and provide timely assistance based on established service procedures.• Follow a consistent multi-step workflow to complete daily tasks accurately and in the correct order.• Coordinate scheduling activities and help manage appointment or delivery-related timing as needed.• Perform administrative support duties such as updating records, organizing information, and maintaining documentation.• Use Microsoft Office applications to enter data, track activity, and prepare routine correspondence or reports.• Communicate clearly with internal teams and customers to help ensure service needs are addressed efficiently.• Adapt to changing daily call activity while maintaining accuracy, professionalism, and productivity.• Support coverage needs across standard weekday business hours, including flexible scheduling when required
2026-06-09T00:00:00Z