Patient Service Representative


Salary:

$16.00 to $18.00 per hour

Location:

Redwood City, CA

Date Posted:

April 26, 2019

Employment Type:

Temporary

Job Reference:

00416-9501886388

Staffing Area:

Office & Administrative


Description

We currently have an opening for a. Patient Service Representative, who will be responsible for providing administrative support to different a large healthcare organization in Redwood City. If you love building solid customer relationships, love interacting with patients and multi-tasking in a fast paced environment- then this position may be for you!



RESPONSIBILITIES INCLUDE:
  • Check-in

  • Greet patients in a friendly manner and acknowledge patient concerns or issues

  • Verify patient information is correct and everything is complete and signed

  • Copy insurance card

  • Ensure patient is notified regarding HIPPA

  • Remind patients of their co-pays at time of check in and/or collect

  • Assemble charts for all new patients


  • Insurance
  • Work with billing representative/collection department to clean up any outstanding insurance claims/balances on patient accounts

  • Send insurance prior authorizations when necessary

  • Send specialty referrals out for approval

  • Verify insurance benefits at least once every six months


  • Office Manager Back-up
  • Collect and post co-pays deductibles etc.

  • Schedule next appointments (multiple)

  • File charts and miscellaneous paperwork daily

  • Dispense mail

  • Manage the schedule to allow accommodation for walk-ins

  • Pull charts for next day and print routing slips

  • Confirm next day appointments- confirm specialty appointments 3-5 day in advance

  • Keep reception area and desk space clean

  • Turn answering machine on/off

  • Additional related tasks that may be assigned
  • Requirements
  • Previous hospital or clinic registration experience

  • Knowledge of medical insurances (authorize and verify)

  • Previous experience with an electronic medical records system preferred-EPIC

  • Knowledgeable about medical terminology

  • Experience with Microsoft office required

  • Excellent customer service skills

  • Experience working in a fast-paced environment


  • If you or anyone you know is interested in this role we want to hear from you! Contact us now to start your career- this position is interviewing this week. Please submit your resume directly to Nwamaka Ofodu at [email protected]

    OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.

    Apply for this job now or contact us today at 888-490-4154 for additional information.

    All applicants applying for U.S. job openings must be authorized to work in the United States. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

    © 2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.

    By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.


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