Help Desk Analyst I


$15.20 to $17.60 per hour


Pompano Beach, FL

Date Posted:

April 19, 2019

Employment Type:

Contract to Full Time

Job Reference:


Staffing Area:

Technology & IT

If you want to work as a Help Desk Analyst in an innovative and fast-paced work environment at a company in the IT Consulting industry, Robert Half Technology might have the job for you. This is a great job for a creative with a talent for solving both routine and unique problems. This is a position that will support local and field users as a highly visible role that has a positive impact on both the department and the company. This Help Desk Analyst role is located in the Pompano Beach, Florida area and is a short-term temporary-to-full-time opportunity.

What you get to do every single day:

- Identify recurring technical issues and propose solutions to address the root of the problems

- Independently investigate and implement solutions to technical issues

- Solve technical help tickets submitted via phone, email, and walk-ups

- Provide IT support for operating systems, productivity software, and a variety of other applications used internally
- IT support ticketing system experience desired

- Solid understanding of PC desktop/workstations

- User administration and bug fixing in a client-server environment

- Critical thinking, problem solving, ability to work independently

- Comprehension of basic networking concepts

- Proven experience in installing and configuring operating systems, networked and local printers, and business applications
Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

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