Help Desk Analyst


Salary:

$15 - 18/hr

Location:

PHILADELPHIA, PA

Date Posted:

May 16, 2019

Employment Type:

Contract

Job Reference:

03720-0010569480

Staffing Area:

Technology & IT


Description
Help Desk Analyst candidates will be interested in Robert Half Technology's new job opening, if they have a flair for clearly breaking down and explaining convoluted technical information in a way that is easily understood by non-technical users. This position is ideal for self-starters with strong problem-solving skills and a passion for working in an innovative environment. Located in the Philadelphia, Pennsylvania, area, this Help Desk Analyst role is short term temporary-to-fulltime in nature.

How you will make an impact
- Develop records of daily data communication transactions, issues and remedial actions taken or installation activities
- Coordinate hardware repairs with the appropriate vendors
- Resolve computer problems, and give guidance on appropriate action/solutions
- Be in contact regularly and effectively with ticket submitters
- Deliver computer desktop support in accordance with established policies and procedures
- Keep up, explore, and fix computer systems, hardware, printers, and computer peripherals
- Provide support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems

For immediate consideration please submit your resume to [email protected]
Requirements
- Ability to write reports, business correspondence, user instructions, and procedure manuals
- Desktop support or related experience
- Comprehensive knowledge of Active Directory

For immediate consideration please submit your resume to [email protected]

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.



Philadelphia, PA

1735 Market St
25th Floor
Philadelphia, PA 19103
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215.568.1513
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