Desktop Support Analyst


Location:

PHILADELPHIA, PA

Date Posted:

May 16, 2019

Employment Type:

Contract

Job Reference:

03720-0010702482

Staffing Area:

Technology & IT


Description
Robert Half Technology is looking for a Desktop Support Technician with the ability to communicate complex technical information to non-technical users in an understandable and concise format. This Desktop Support Technician role is best suited for problem solvers who prefer to work in a challenging and positive environment. Located in the Philadelphia, Pennsylvania, area, this Desktop Support Analyst role is long term temporary in nature.

Your responsibilities in this role

- Communicate regularly and effectively with ticket submitters

- Rectify computer problems, and suggest appropriate action/solutions

- Coordinate hardware repairs with the appropriate vendors

- Curate records of daily data communication transactions, issues and remedial actions taken or installation activities

- Offer your support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems

- Provide computer desktop support in accordance with established policies and procedures

- Maintain, analyze, and fix computer systems, hardware, printers, and computer peripherals

For immediate consideration please send resumes to [email protected]
Requirements
- 1+ years of desktop support or other related experience

- Solid understanding of Macintosh computers

- Microsoft Windows 10 experience preferred

- Experience writing procedure manuals, user instructions, business correspondence, and general report writing

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.



Philadelphia, PA

1735 Market St
25th Floor
Philadelphia, PA 19103
us
215.568.1513
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