Call Center Customer Service Representative
USD16.33 - 17.33 / Hourly
June 14, 2019
Job Start Date: 6/3/2019
Job End Date: 8/15/2019
Job Duration: 2-3 months
Schedule: 9:30am-6pm, 10:30am-7pm M-F
Training Period: (2 weeks) 8:30am-5pm M-F
Pay Rate: $16.33-$17.33
Type: Contract/ Contract to full-time
$33,000-$37,000 full-time salary. Would then move to a 9:30-6 or 10:30-7 shift once trained.
Resolving customer inquiries, providing bankers with account information, resolving or referring billing disputes, correcting payment errors, reversing fee and finance charges as appropriate and per guidelines, account maintenance, acting on lost and stolen credit cards or checks, researching banker problems that couldn't be resolved during initial contact. Will receive training on the manual, systems, and products serviced. Calls will be monitored and you will be coached based on those monitors. It is a detail oriented environment. There are strict attendance policies.
Excellent customer service and communication skills. Ability to quickly gain knowledge of all assigned products. Ability to solve problems rapidly.
Good keyboard and PC skills using word processing and spreadsheet software. Call Center experience preferred. Professional telephone demeanor.
Accountemps matches highly skilled professionals with accounting finance jobs at the best companies on a temporary and temporary-to-hire basis. Our mission is to provide you with a rewarding finance or accounting job that is well matched to your professional skills – helping you to advance in your career. Our experience, combined with the resources of our worldwide network of offices, makes Accountemps a great resource for your career. We offer excellent opportunities to find temporary accounting and finance jobs for all experience levels. From accounting clerks and bookkeepers to accounts payable and staff accountants, we can provide you unparalleled access to exciting career opportunities. But don't take our word for it. Our company has appeared on Fortune® magazine’s list of “World's Most Admired Companies” since 1998, and 9 out of 10 of our customers would recommend our service to a colleague.
Contact your local Accountemps office at 888.490.3195 or visit www.accountemps.com to apply for this job now or find out more about other job opportunities.
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Chicago, IL205 North Michigan Avenue
Chicago, IL 60601