Help Desk Analyst I


$19 - 22/hr


Oklahoma City, OK

Date Posted:

May 3, 2019

Employment Type:


Job Reference:


Staffing Area:

Technology & IT

Our client has an immediate need for a Technical Support Analyst, who will be supporting local and field users in a growing company. To be successful in this role, you should be a creative problem solver who enjoys working in a dynamic and rapidly-changing work environment. Because this Help Desk role is very visible within the company, you will have the opportunity to make a positive impact on the department and organization. This Help Desk Analyst role is based in the Oklahoma City, Oklahoma area and is a long term temporary opportunity.


- Spot recurring technical issues and deploy solutions to address the root of the problems

- Independently investigate and implement solutions to technical issues

- Manage correspondences on technical help tickets submitted via phone, email, and walk-ups

- Contribute IT support for productivity software, operating systems, and a variety of other applications used internally
- Understanding of basic networking concepts

- Experience with IT support ticketing systems

- Experience with MS Windows 10

- Comprehensive knowledge of Active Directory

- Microsoft Windows experience

- Strong familiarity with Microsoft Office

- Knowledge of Microsoft Exchange Server

- Background in installing and configuring operating systems, networked and local printers, and business applications

- Demonstrated knowledge of user administration and bug fixing in a client server environment

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

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Oklahoma City, OK

3817 NW Expressway
Suite 790
Oklahoma City, OK 73112
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